4492 Ming Ave, Bakersfield, CA 93309
TollFree: (888) 792-8588
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
By Appointment Only: No
Pets Allowed: No
I'm so disappointed in this place. I came in they did the eye exam and ordered my glasses and they were due in on the 10th and it's now the 20th and I've called several times and today I finally spoke with a nice lady who informed me that the problem is the frames I chose are on back order. So I've been waiting a month and still no glasses and now I have to go pick out another pair and wait again for those. They don't know when my frames will be available. I'm so upset!!! I don't have time for this nor did I want to wait another few weeks.
4 different people stated one price, when i finished with the paper work they said oh no its more .... how is it that four ppl got it wrong? When I was very specific I ONLY want the exam. Not even 5 mins went by and now you want to charge me more and additional fees? ...
I would not recommend none of my family members to come here. They are so unprofessional. They for got to put in my contacts order twice. So basically I got them in a month and a half. Garbage .. I'm really upset. Just wasted my money. DONOT GO HERE. CHEAP AINT SO CHEAP!
I had a great experience for being my first visit to a eye doctor! Doctor was very helpful and friendly. Also, Stephanie B. And Robert were a big help in helping me find some glasses that suited my taste! Overall I enjoyed my visit and had a great time looking for some glasses! I do recommend to check them out if your in need of a eye exam or glasses!
Better Business Bureau rates Stanton a “C”. Go somewhere else or don’t pay in full until satisfied with your order. The assistants could not read the prescription on my old glasses, the Eye Dr. said the assistants were new and basically didn’t know what they were doing. My two pair for $69 came out to be $450. Just know that they will sell you up on your glasses and you will spend more than $69 unless you can wear a very basic prescription. Said I only wanted one pair of glasses and Phineas (the manager) said “It’s the same price whether you buy one set of glasses or two.” Ordered glasses and called to see if they were in. I was told by Sarai that they should be in the next day. Drove 2 hours round trip to find out that only my sun glasses were there, so I told Phineas I would pick up both pair when the other glasses came in. Called the next week and was told by Destiny that they had already been picked up by someone, not true, told her that Phineas was holding them. My other glasses came in and when I went to pick them up, NOW Phineas could not find my sun glasses. I will not waste another 2 hour trip to pick them up. Called the Corporate Office in Florida, when you dial 888-792-8588 you hear a recording and then you are disconnected, you don’t have the option to leave a message. Feels like a scam to me.
Stay far away from this Business.The sales pitch is great,but not honest.Was told that eye exam was 29.00,after exam,chose 2 pair of glasses buy 1 get 1 free.Ok then upon choosing they came back with astronomical price over 500.We decided not to pursue.So then had to pay additional 15 to cover eye exam which wasn't stated for beginning.So I asked why they advertise it that way. She states because thats how management requires them to sale it.Will advise many as possible to the non integrity of this business.
First of all, there is no such thing as a "free" eye exam in the St of California. It's illegal as they will explain. You pay for your exam & they take a discount somewhere else. I wonder what they do if your exam is normal. Also there are 2 racks of $69 frames which look like kid's frames and are pretty flimsy. I did find nice frames for the same price. The optical dept. was good, waited @3 weeks for my glasses. Now 4 mos later, frame broken, waiting for new pair. They honored the warranty with no problem. However, I am told it will be one month.