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Reviews
09/06/2015
I go in for just a happy meal for my grandson and they messed the order up they didn't put in the 6 piece McNugget I notice notice only after my grandson tells me two hours later he is still hungry I realize he didn't get his McNugget . I called and want me to show them a receipt, like I thought they get my order right and should keep my receipt for happy meal because they my screw up.
11/14/2009
You are reading my review of McDonald's on 2699 Mount Vernon Avenue. This location have a single way drive-thru with public restrooms.
Now I know the place has interesting arquitecture, but don't be fooled by the building's graphics. This is actually a bad McDonald's store, and one that deserves so much more improvement from Mickie D Incorporated.
For one thing, the service is absolutely repulsive. The employees can't give out condiments when asked, and they frown ALOT. They don't seem to be concerned over customer needs.
And to make matters worse, when someone does complain about their experiences, things actually get worse. The lobby shows unclean the next day, but then shows up "clean" the 2nd weekend after. The bathrooms need serious work from a janitor, but their janitors slack off. The drive-thru line is off the roadside, but inside takes as long of a wait. Worst of all, the order accuracy is down to a close-encounter of 5%. That means that they will only get your order correct with 5 visits out of 100.
As far as the food goes, it's fine! There's nothing wrong with any of the products here, but the service is so unbelieveably bad that it ruins your dining experience! :(
This is unaccepteable by family restaurant standards, and McDonald's Inc. should be bowing their heads in shame.
My Rating: -2 out of 10, 'cause this store doesn't even exist in my magic memory of wonders.
Details
Phone: (661) 871-8121
Address: 2699 Mount Vernon Ave, Bakersfield, CA 93306
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Email Business
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, discover, master card, visa, cash
- Price Range
- $
- Location
- Bakersfield Ctr
- Other Links
- Categories
- Other Information
Drive Through: Yes
Good For Family: Yes
Good For Groups: Yes
Good for Kids: Yes
Attire: Casual
Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets
Wi-Fi: Free
Bike Parking: Yes
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
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