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General Info
Founded in 1873, Barnes & Noble is one of the largest booksellers in the United States and a publicly owned company. The company maintains more than 800 bookstores throughout the country and serves over 8 million customers per year. Its stores sell a variety of textbooks, academic titles, and medical and general trade books. The company s stores also offer a selection of videos, CDs, DVDs, games, biographies, magazines, and fiction and nonfiction books. Its stores are spread over an area of nearly 25,000 square feet and feature coffeehouses, lounge chairs and reading tables. The company s stores sell approximately 300 million books per year and attend more than 4,000 customer service requests per day. In addition, Barnes & Noble has publishing and distribution rights for over 10,000 titles. It provides shipping, delivery and online ordering services, as well as gift cards and discount and membership options. The company hosts nearly 100,000 community events, including fundraising activities, book fairs and reading programs. Barnes & Noble has been recognized as one of the leading brands in EquiTrend Brand Study by Harris Interactive. The company operates a subsidiary, BookStop, which maintains discount book superstores in Texas. Barnes & Noble serves individuals and the government, corporate and educational sectors.
Payment method
amex, discover, visa, mastercard
Location
Barnes & Noble Plz
Neighborhood
Park Stockdale
Categories

Reviews

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anonymous

01/15/2015

Provided by Superpages
Overall

If I could have I would have rated this experience a MINUS 5 star. I went to the store this afternoon I had a problem with the nook my wife purchased for me just a few years ago. First- I had to wait almost 30 minutes for someone to come help me, the poor woman at the cashier desk had to call twice for me to get someone to come help me. Finally when the girl showed up, she asked me "what I wanted?" Not, how may I help you or any other sort of customer service pleasantry. Apparently the nook my wife purchased was discontinued, and I was no longer able to purchase any books or accessories. So, when I asked this rude young woman If she would charge my nook Again it was just a rude NO. Apparently she was to busy to help customers and NOT interested in servicing customers, I still have a gift card in my wallet to purchase additional books for my nook, but frankly I wont spend another nickel at your store.

Details

Phone: (661) 631-2575

Address: 4001 California Ave, Bakersfield, CA 93309

Website: http://www.barnesandnoble.com

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