I have a bipap machine with Lincare. I have had great experience the last couple of years. The respiratory therapist is great. The 2 receptionists that I have spoken to are so nice. The only thing I would recommend is finding a good manager. It seems like the turn around for managers is extremely high. Everytime I go in there, there is a new manager. But over all I'm satisfied with customer service.
31 H StBakersfield, CA 93304
My friend has Lincare equiptment and needs to me back on line to assist in her breathing issues...Contacted 2 offices and not even a return phone call as promised....A person's life depends on Oxygen and This problem needs to be rectified....
Very disappointed and upset with this Company and recommend those reading this use another company for your medical supply needs; After two weeks of waiting for a knee walker, I was informed by Bakersfield APRIA representative that APRIA no longer accepts Anthem Blue Cross/Blue Shield or TRICARE. This is abysmal. After being told initially one week ago to have my doctor refax a prescription for the walker because the initial fax order was lost, I called to followup on the order. Now after two weeks I've been informed APRIA no longer accepts Anthem Blue Cross/Blue Shield or TRICARE. Absolutely wrong!!! IT DEFINITELY APPEARS ON THE SURFACE THIS COMPANY IS ANTI U.S. MILITARY AND ANTI U.S. MILITARY RETIREE SINCE THEY NO LONGER ACCEPT MILITARY RELATED INSURANCE.....I RECOMMEND ALL SERVICE MEMBERS PAST AND PRESENT LODGE COMPLAINTS WITH THIS COMPANY AND TAKE THEIR BUSINESS ELSEWHERE.
If you can get one of the ladies to serve you it is good service with focus on your issues, and they have a broad if not deep product line. However my experiences with the one man working there have been less than exceptional. He makes you feel like you're wasting his time and he wants to move on to more important business. They have the products, they're close by, but wait for one of the ladies.
This company is a joke they do not fix their trucks. They do not pay their employees. Their trucks shouldnt be on the road. Worst company ever
This is the worst oxygen provider no wonder Medicare advantage plan uses them. I was with Lincare for eight years, but do to my budget restraints I can. O longer pay for supplemental insurance so had to go with the UHC Medicare advantage plan for Kern county. I did my part Jan. 6 2016 and notified them I had to use Apria, they kindly faxed over the paperwork, not once three times and still this this day Feb 20, they claim they never received it. I am on hold again with UHC trying to resolve my issues. They are giving me the royal run around now they tell me to call Rotech for oxygen.
Always prompt friendly service. Call them anytime day or night. Will help finish your job or solve any issues.
I agree, you DO NOT want to deal with this company if you value your health and life. Because they sure as HELL DON'T CARE! When you first speak with them, they come off as concerned caring people that will be there for you to take care of your needs 24/7. DON'T BE FOOLED(CONNED). Because it's all an elaborate intentional fasade. Getting your doctor's involved and others in the medical field DOES NOT help. I thought it was odd that they insisted on me giving them my credit card information when my insurance covered 100% of the cost and they knew that it was covered. At this time I'm not going to go into anymore detail for legal reasons. IF YOU OR A LOVED ONE HAVE HAD PROBLEMS DEALING WITH THIS COMPANY PLEASE SEND AN EMAIL TO ME EXPLAINING THE PROBLEMS YOU'VE HAD OR ARE HAVING TO THIS ADDRESS: email@example.com
The service this company provided was so poor, we had to revert to Ontrac, AND THAT'S BAD!!! The delivery guys twice piled up my packages (approximately 15 ice chest and 15-20 boxes) right at my front door even though they were informed to place them on the front porch bench. After the third time comming home to find the idiots still can't follow directions, I called my boss and she had no choice to go back to Ontrac. We couldn't even get into my house without going to work and do something they were already paid to do. I really don't like writing something negative about a company that's just trying to make it but if they can't hire someone with half a brain, they deserve whatever comes their way as a result of their own actions.
DONT DEAL WITH THIS COMPANYVery poorly ran extremely difficult to order supplies and just overall poor management running the entire company