It's a good thing I have a sense of humor and understand we're all only human as I've had some less than stellar experiences with Enterprise but they've always made it right in the end. I've rented from them nearly exclusively for most of my adult life. Clearly there is a reason I keep coming back to them. It is because even when the detail team leaves the receipt of the previous renter in the console or misses an empty chip back someone shoved in the rear cup holder they continue to work to make my experience the best they can. It is obvious the team at this location gets on well together and enjoys working with the public. Customer services wise, they are top notch. My only suggestion is to possibly have a second set of eyes walk the car before it's handed over to the new renter. Often times that second set of eyes catch what the first missed. These guys work hard but never stop delivering in customer service. That's why I know I'll be back again.
Had to wait for the car to come. It was taking so long she gave me another car. The oil change light was on and the car needed a wheel alignment very bad. The lady was very sick and coughing on everything with out tissue to cover her mouth. When I was returning the car she was still coughing and another customer said something about it. Like hope I don't get sick and whip the keys off or something.
I have rented at several different locations and had mixed service. The people at this location have always treated me well. They have a good selection of cars and their staff always takes good care of my family. What makes the difference is you can tell they are always doing what is best for their customers. Definitely recommend this location to all our family and friends!
We have always been happy with National Car Rental. We travel to CA to visit kids and grandkids and fly home from a different location than where we flew into and by-far National always has the best fares! And they make it so easy to pick up and drop off! Love 'em!
Taxi cab service in Bakersfield is very easy. Every where a lot but taxi service of them is not same. This taxi company is really Ontime ,wel behaved drivers,clean taxicab & resoneable. That's why I choose America Express Taxicab
Your Large sedan was very small- could barely fit in it- and you didn`t have a larger vehicle available -very uncomfortable -other than that your help was excellent - Mel
I have been using this location for a long time, best customer service. Helpful & friendly people, worth the trip n time.
I keep coming back. Great cars. Great prices. Nice people. Thanks National
Great customer service...!! AA+