I have been shopping here for years. I LOVE Costco. I compare Walmart as having merchandise of various quality for cheap prices. I compare Costco as having QUALITY merchandise at inexpensive prices. I have NEVER had a problem & have spent many thousands of dollars for everything from food to tires to glasses to...! I have also purchased French door refrig, gun safe, & leather furniture online with free shipping. Then there is that ease of mind that comes with their second-to-none return policy. What more is there? They are the tops!!!
Horrible problem solving and customer service skills!!!
Purchased pears. Were rotten and had to make a trip back. Make sure you look at all package fruit or veggies.
Horrible customer service! Bought a galaxy note edge and wanted to exchange it before 14 days return policy. Went over on 12th day and they told me they didnt and wouldnt have anything in stock until after my return period. So asked what my options were and guy says to me sorry and that i didnt really have any options and that I'm stuck with it this defective overheating phone and they couldnt help me!!
The store is dingy and dirty. The employees are spread thin. The customers are rude and disrespectful. they throw things all over the floor and leave trash, food, drinks in aisles. Never seem to have many cashiers. The store manager is horrible, he just walks around and criticizes other employees. He comes to the service desk to interrupt employee/customer conversations to say what he wants to say. He is rude and has no people skills. There is no communication between any of the departments, and you can easily see why. Please just shop somewhere else.
I enjoy this location! ... so many things to see and enjoy. The staff here is friendly and always willing to help!
This is the only business that offers to help you for what you came in for!