Choose Party Palace if you want your event to be reined at the last minute.I am the bride and had my wedding at this hall. The structure of the hall is nice but I had some bad surprises on the wedding day even though I was planning everything with the manager ahead of time. Here are some of the reasons I don't recommend this place for parties: Air conditioning: the air conditioner wasn't working well even though we asked the manager to turn it up so my guests didn't want to dance because it was so hot. Decorations: I asked the manager for the napkins to be ivory on the tables but on the wedding day I found them blue which made the tables look dark.Dinner: the manager told me that there will be two kinds of dressing for the guests to choose from so I told her to make them ranch and Italian dressing but on the wedding day there was no choices and they served the salads with no dressing. After the dinner was served and cleaned up, they realized that they didn't serve the bride and the groom salad. So they had to bring salad to the bride and the groom after dinner.Cake stand: I agreed with the manager to use a cake stand that was at the hall already and that I will bring two custom made cakes on the size of the stand and two Champaign bottles to place on the stand. But on the wedding day I found the Champaign bottles on the bride and groom's table and the manager said the cake was small and there was no need to place it on the stand. Cleaning up early: I am supposed to have my party until 12:00 a.m. but they started cleaning up the empty tables at 10:00 p.m. which made my guests think the party was over and started leaving.
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
9300 Rosedale HwyBakersfield, CA 93312
Adam is awesome!!! He gave us a great price on 2 separate occasions and came on time as he said he would. He also has a great variety of jumpers to appeal to many different age groups. Not to mention that he is a very kind person who is obviously is a hard worker. Thank You Adam! From Lorraine :-)
Was very accommodating! Great price, wonderful service. Will use again and would recommend to anyone.