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Hours

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AKA

Bubbles & Bows Pet Grooming

Categories
Pet Grooming, Pet Services, Pet Boarding & Kennels, Pet Sitting & Exercising Services
Other Information

Parking: Lot, Free

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lilmac1983

09/11/2012

Overall
The groomer cut my dog's ear w...

The groomer cut my dog's ear while "tipping" her ears. Shen stated that if she didn't charge me her grandmother would be upset. I tended to my dog's bleeding ear with groomers help for an hour or so. During that time she blamed chimes on the door saying the dog turned her head when someone came in. She also then later stated it was the dog's fault. She then requested payment. She did discount about 5 dollars. It was appalling. I paid and took my dog home. Later she contacted me to check on dog and I asked for refund and she and her family got rude with me and refused. Very unprofessional. Don't go here.

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