I would have gave them 5 stars a month ago but I gave 4 stars because we did have an incident recently. We have been a long time customer and had no issues till last week. Our internet and phones went down for about an hour. They handled the situation promptly and professionally.Customer service is second to none. You get a live person when you call and there is no wait or hold time. Cant say that for many other company nowadays (not even mine).Overall I think this company does a great job and we plan on a long relationship with DoubleHorn. Keep it up guys!!
I was really impressed with the level of service I received from ICS. We recently expanded our office and took over the surrounding spaces. They helped us convert our IT closet into a real data center for our employees. There was a lot of remodeling going on at the same time and our of all the c…
3601 Ranch Road 620 NAustin, TX 78734
From Business: You've tried the rest, now trust the best! Our cell phone repair shop offers same day repairs, with most completed in 25 minutes. Our experts are specially trained in Apple and Android repair, so you can relax knowing your expensive device is in great hands. Only grade-A parts are used to support peak performance and longe…
901 S Mo Pac ExpyAustin, TX 78746
From Business: American Communication Solutions Inc. provides solutions for advanced voice technologies, including carrier access services, voice conferencing, interactive voice response and call recording. Based in Austin, Texas, the company provides voice automation, as well as data communications products and services to its client ba…
DoubleHorn has been a great company to us. We have 2 offices that needed to be connected and Doublehorn made this instal painless. We have been using them for almost a year and have had no problems with our phone systems. The Polycom phones they provide are awesome.
We are currently using Doublehorn communications for 2 of our businesses. It is a complex system utilizing SIP Trunks. We have not had any issues and everything was set up properly. We have a t1 dedicated to voice through them as well. We use their hosted PBX solution which has really saved us time, money and the hassle of managing the system in house.
Doublehorn was refereed to my by a company in the same building I moved into. From the start they were very professional and made the installation easy and very fast. We looked at a few other companies because we were price sensitive and were looking for the best deal possible. They were about the same price as Time Warner but offered a lot more business class features. Did I say their customer service was great!!
DoubleHorn Communications is a 1 stop shop. We could not have asked for a better company. I have had many problems with our phone system throughout the years but they were solved when we started using DoubleHorm Communications. If someone asked me what communications company I use, I would not hesitate to recommend DoubleHorn..
We have been with this Doublehorn for a little over a year now and I have not had any issues with the service. In fact I have been more than happy. We switched service providers because of many service issues we were encountering. Doublehorn fixed the issues and we have had no interruptions in service since. The staff is knowledgeable and helpful. What I really like is when I call I get a live person every time. I would, and I have recommended this company to others.