I called him to open my car hi answer the first time and Hi show up in 15 minutes open my car save me time and money I recommend it thank you and good job
26. Star Shuttle
1135 Gunter St Ste 102Austin, TX 78702
From Business: CHARTER SERVICES Our Shuttle & Charter division offers one of the regions newest and largest bus and mini-bus charter fleets as well as air conditioned school bus…
Can't begin to thank these folks enough! Not only did they provide great service, but they stepped in when our other car service cancelled last minute. They were responsive, friendly and very professional. They went above and beyond to meet our needs. I would more than highly recommend them!
Good service average price about $3/mile. Arrived home safe that what matters nice conversation thanks George
Good service . I will recommend them good people always on time helped me in austin. I will use them next time I'm in town Amadou was our driver very friendly.
Absolutely horrible customer service. We scheduled them for a birthday party for our sister who was turning 21. Unfortunately the best friend of the birthday girl (who was going to be riding in the limo) was killed in a car accident on the way to the birthday party. We of course cancelled the limosuine as soon as we found out, but the company refuses to refund the money due to it being during a busy weekend. They were perfectly fine with having us reschedule for another night, but refuse to do a refund. It has also taken 5 days for us to even be able to get a hold of the manager in order to try to resolve this issue.
If I could I would give this lame company exactly 0 stars!! Not only did I have to explain everything 4 times to 4 different calltakers because every single one left out important information but I asked for a cab to be at the starting point at a certain time - 2pm - and those who "took" my information did NOT contact a cab until 5 minutes before I needed the cab!!!! Unbelievable! And the part that gets me is that I used to work there for 6 yrs, ten years ago and NO ONE was that incompetent!
Reliable Service. They have clean vehicles. I always pre book on their app, the driver shows up on time.
Most reviews are posted on sites out of frustration. Our experience turned out in the end to be one of frustration and anxiety but then a really awesome ending. We met our cab driver at the airport and he took us home around 2am. We caught the redeye out of San Jose so we were very tired when he got us to our house. We left one of our bags in the taxi. We did not discover the backpack missing until 11 that morning. We contacted the Office and explained our situation. The cab driver returned to our house about 1.5 hours later with our bag. The contents of the bag were very expensive. Some items were not really replaceable. We really want to thank the driver and Lone Star Cab. We will look for Lone Star cabs when we need one in the future. Thanks so much!
Like I said before, I really dont care about what kind of car Im in as much as I care about the driver being on time, of course as long as it is clean vehicle. you can count on them when you make taxi reservation. We had great experience in Austin for 2 days, they really make your life easier. at least you dont have to worry about if the taxi is coming or you ending up driving your car. Thanks
Echelon provided transportation for friends and I to a charity walk/wine event. Our driver arrived well before our requested departure time. It's more fun to head out to an event in a sparkling SUV with a courteous driver! Our driver helped us with our tote bags, had cold water & ice for us, got us to and from our event safely, and was professional and patient the entire time with a group of friends having a little too much fun! Absolutely on time, clean & comfortable SUV, courteous & friendly driver... a big plus to our evening out!