The dr made me feel very comfortable. I didn't feel like I was rushed out of the door as many other places in town. Staff was nice and helpful with glasses selection. Will come back next month with my son.
Dr Torres is very unprofessional. I waited over 40 minutes and was only told after I asked the receptionist 'how much longer it would be to "just come back tomorrow". Who knows how long I would have sat waiting without even the common courtesy of letting me know the dr Torres did not want to see…
Your better-off not setting an appointment here? You might end up waiting all day!My appointment was for 3pm; I arrived a little early (2:45pm). There were about 9 people already in the waiting room. I figured they were probably mostly walk-ins. but I wasn't worried I had an appointment. Whe…
I took my Nissan altima and was really pleased with the results my car looks amazing !!! I was a little scared since Its a new place but it was convenient since I pass by there every day.but I'm glad I went because the employees are definetly experienced !
This is just your typical Wal-Mart. The good part is definitely the prices and proximity. However, it's placed awkwardly so easy to miss the exit, and the lines for trying to exit the parking lot get super long. Thankfully the inside never seems as crowded as the parking lot, because it can ge…
We recently moved in Austin from Cedar Park, and knew we were going to be switching what Walmart we went to. I must say that our new Walmart is great. The employees are wonderful. They actually talk to you and it doesn't seem forced. They go over and beyond as far as there customer service. Grea…
Dr. Jansen is very experienced and really took her time with the aide of numerous pieces of equipment to get me just the perfect fit in contact lenses. I've had RK surgery and have an extreme astigmatism. I am a complex case that she understands. Her staff are friendly and efficient.
Dr Torres is very unprofessional. I waited over 40 minutes and was only told after I asked the receptionist 'how much longer it would be to "just come back tomorrow". Who knows how long I would have sat waiting without even the common courtesy of letting me know the dr Torres did not want to see me (he referred me to the other optometrist). Other people's time is also valuable dr Torres, not just yours
Ridiculous. They tried to turn my $10 copay into $50 by adding unnecessary junk including a $20 copay on my medical insurance "just in case" it "became a medical visit." I walked finding this very shady and won't be back.
Excellent eye care by Dr Brent. He diagnosed my glacoma more than 5 years ago and has kept my vision stable since then. He is very thorough and explained my condition well.
never come to this vision center very bad service and they are very unprofessional
Do not go to this location. The associates are rude, they lack empathy, if you can manage to get an appointment in within the month you will be waiting another month or two for your corrective lenses.
I broke my glasses a few days ago and I had to get them replaced and go to a class the next day.They made my glasses in just 2 hrs on the same day...! I was on my way to a class with time to spare...! Thank you guys.
I went to North Austin Optical based on the strength of the reviews. The reviews were accurate! I have bifocals, a very strong prescription, and am picky about how my frames fit. I have never received better customer service or better lenses in Austin (or anywhere else). North Austin Optical has a great selection of quality frames (lots of the frames are made in Italy) and Myron was helpful in selecting ones that looked good on me. Due to a strong prescription I need high-index lenses with anti-reflection coating. The cost at North Austin Optical was in line with other shops and several hundred dollars cheaper than the highest priced shops in town. I recommend North Austin Optical to anyone needing glasses - Myron is an experienced and skilled professional who provides excellent customer service.
Worst experience ever. Totally absent customer care. No idea how they are doing their business!