Terrible experience with this place and management. I would like some responsible person in upper management for the Austin area to contact me.I have tried to search for the general manager or someone in upper management at AMLI but am not able to find a contact.
I lived here 2008-2010Great experience they have great prices and washer and dryers included even in the one bedroom apartments . Management was nice and things got fixed very often
My wife and I have been renting a house in Hyde Park through Eyes of Texas Properties for three years now, and it's been a delightful experience through and through. When we first became interested in the property, they answered any and all questions we had, and made sure the process went a smoothly as possible. Whenever there's been a problem, they've been quick and responsive in resolving it. April, Tara, and Alex are incredibly friendly. They are easy to get in contact with, and seem eager to help wherever they can. Having lived in Austin for 8 years now, I've leased through many property management companies. Eyes of Texas Properties has definitely been the best. Doing business with them has been a pleasure, and I recommend them to anyone looking for a rental property in Austin.
I'm having issue with maintenance. The ceiling was leaking since last rain and I call them 4:00 am because everything was wet I waited an hour and 20 min and called again and the attendant said nothing they can do because still raining and just said use baskets and towels. I stayed up all night long change baskets and change towels. The rain stopped three days ago and they didn't anything till now. Tomorrow, Sunday and Monday will be rain again and nobody doesn't care. I called yesterday again (3/7/2014) and they said they will take a look today. Take a look? They have to come and fix. I had to cancel my trip for this weekend because I can not leave with this problem. Nobody cares about it. This problem is since I moved here. The last residence broken a loan and moved because they didn't fixed the same problem and when I realized that I sent a maintenance request in November and nothing till today. Maintenance is very poor. They care about pay rent on time that's it. I'm very disappoint with this place. I can not believe I have to move before my contract expire.
Trinity Property Mismanagement is more like it. I've had an on-going maintenance issue for 2 months and finally escalated it to their area management group. They don't even have the guts to call back. When a maintenance issue does happen, they generally try and find a way to blame the resident, that always makes you feel good. Also, don't rent here if you are or have a handicapped member of your family, some of their properties are grandfathered in so they claim they don't have to adhere to the ADA. I would not rent from these people if my life depended on it and would advise anyone else to reconsider.
The woman in the leasing office just cares collecting your rent. When you send a work order, they do not respond to you. I just went to talk to them, they said our maintaince are all busy.I will move out as soon as possible.