My car was towed by pronto. My mother-in-law called the next day (Sunday) to let them know she's coming to get my car, and was told that he wasn't available until Monday! When it clearly says "24 hrs a day to release your vehicle". Monday comes and my mother-in-law went up there to get my car. They couldnt release it to her and was told they had my car inside the work shop being worked on, and started to take apart my car without my consent! They decided to move my vehicle AGAIN without my permission into a storage because i did not want to pay the workshop fee even though they had no business touching my car in the first place! These people are extremely rude and has no type of customer service. So I go up there later that day to get my car and ready to pay but i had to give an hour notice. I waited almost 2 hours at the facility and finally a lady came from across the street asking if i had a report? I told her no. That i was in a car accident, and it was towed here, and i have a towing company coming out to pick it up. She then asked me is the car drivable! (If it was drivable it wouldnt of been in there in the first place!) I said no and then she said well its gonna cost ANOTHER towing fee to bring it out side their gate! So me already annoyed and just want to go home ask how much is the towing fee to bring it right out side the gate? She doesnt know how much but yet telling me i got to pay more fees and she has to make a call to find out! Then she asks who is going to pick it up after its outside the gate? I told her i had another tow truck coming now and she tells me "oh you have to use one of our towing services" She then makes the call and tells me he said he cant do it anyway tonight because its "Too much of a hassle to bring it outside the gate", and if i wanted it out tonight "they will tow it to the place i need it to go to". If not i would have to come back tomorrow! I leave come back the next day (Tuesday) finally got my car the hell out of there.
Qualitek is great! My car needed a new rear bumper and some work on the front bumper. The work is awesome. Eddie, the shop manager, was professional, polite, and even helped me navigate my auto insurance as well. I will definitely return to Qualitek and I highly recommend it to others.
These guys are the most honest and helpful mechanics I've ever met. They are always thorough and up-front about diagnosing my car, and they always let me know what it needs and what options I have before they actually start working on it. I can always trust them to let me know what my car needs …
Many repair shops later I found this shop. The manager was very helpful and had my car figured out within 30 minutes. My issue was fixed the 1st time correctly. I will be bringing my other vehicles here from now on.
Took my vehicle in for state inspection, oil change and a tire balance. I was greeted politely and the waiting area was very clean. They got me in and out quickly. This is a gem of a shop, but it is hard to locate.
I walked in to this store asking about a $99.00 brake service and what I got was an education. The manager explained to me differences in pads that they could use and the brake services offered. I chose the top of the line pads and I was not dissapointed at all. It has been 2 weeks with no is…
We have bought two cars from Roger and have nothing but great things to say! He and his staff (office and shop) have been nothing but helpful! We no longer live in Austin, but will drive back to work with APAC anytime!
Very pleased with the personal service, Ike rode with me on the test drive. His technicians kept me informed and up to date on the repair through the whole process. We all shop and gather information from the web these days and it is our duty to our fellow consumers, neighbors and family to pos…
you know i have seen a lot of shops with 5 stars what a scam i think groovy is the best and i have gone to them for 9 years and never had a problem these guys give a great service and man do thjey bend over back wards for there customers i really like these guys. i would recomend.
I'm a good husband, so I was doing my husbandly duties and getting my wife's car inspected/aligned/etc. a couple weeks ago. That, as it happens, was the day that God unleashed racquetball-sized hail upon north Austin. My SUV was estimated at $1,700 by my oh-so-trustworthy insurance adjuster. …
Wonderful team! Billy and Jeff took incredibly good care of me and my car. In addition to the collission work, my car ended up needing brakes and Billy personally drove me to a nearby reputable repair shop and helped me negotiate the best deal. I am very happy with my experience at AMM and wou…
Dave is great. He's got a laid back demeanor and will talk to you straight. His shop is the cleanest I've seen, even the floor. He knows and works on old cars too. And, he has knowledge of other service providers that is right on target if you need a referral. I always call him first.
The staff live up to the 'Friendly' name and give you fair and honest quotes upfront.\r I had never dealt with a mechanic shop before this and was very nervous about what I would encounter but count myself lucky to have decided to go there.\r
My wife's suburban broke down on the access road at MLK and I-35. Chote's Wrecker Service was there in no time to haul my car to the repair shop. Fast, courteous, and very reasonable price wise. Call these guys whenever you need assistance in towing!
My battery died and left me stranded in my work parking garage today call my husband to try to get a jump but it wasn't enough juice to start it I got recommended to contact Chote's to get a tow from my auto mechanic because he said they were very reputable service. Mike handle my issues very pr…
I got connected to Albert's by AMA towing and could not be happier. This company did an AMAZING JOB towing the most inconveniently located RV on earth. The driver was a true pro and the job was NOT EASY AT ALL. It was back the most dreadfully rocky road and required an hour of sweaty work in the…
25. Big A Towing
The owners of big a towing are some of the kindest most thoughtful people I have ever met\r \r I got into a car accident about a week ago and called big a towing, first off when I called big a towing the woman who answered was so polite and they actually beat the police, which is sad seeing how …
Another repair shop told me I needed to replace a window motor and regulator. Calling around I heard that it's usually one or the other that need replaced, not both, so I took it to Southwest Automotive because of their good reviews. They were able to salvage the regulator so that we only had …
The service was good but BEWARE THEY CHARGE A 3% CREDIT CARD TAX WHICH IS ILLEGAL IN TEXAS AND THEY DON'T TELL YOU THIS UPFRONT
Great customer service. He went out of his way to make sure we were OK on a very difficult night. Thank you!
I contacted ABC maintenance service for a wooden furniture scratch repair after seeing good reviews on yelp. Aaron Cohick was very responsive on email and also arrived on time to do a free assessment.
They are very professional in what they do and are very fast and prompt with their services! I would definitely call them again, thanks A-Tex Towing!!!
I got connected to Albert's by AMA towing and could not be happier. This company did an AMAZING JOB towing the most inconveniently located RV on earth. The driver was a true pro and the job was NOT EASY AT ALL. It was back the most dreadfully rocky road and required an hour of sweaty work in the August sun to get hooked up in its horrible condition.I can't say enough good stuff about these guys. They really went above and beyond and it was a hard job and they did it perfectly.
Overall bad experince.. they took 4 months to repair my vehicle.. i received every excuse in the book! Do NOT go to these people unless you are willing to wait months to get your car/truck back.. bodyshop they use is also a waste.. had so many complaints on theyre work and was told it was the dealerships fault.. unbeliveable .. NEVER going to them again.
If I could rate 0 stars I would. I had to use my Statefarm roadside assistance and this was the company that was chosen. I was told they would be there between 2 and 2:30 okay no problem. I called the actual tow company to give them a few more details about where the car was in the apartment complex. The guy went "we have nothing for you. Call your insurance company." I thanked him for his time and called the insurance company. State Farm put me on hold while they called, they got back on the line and said they would be there in 10 minutes. At this time it's already 2:50. So I called the tow company back and the guy answered' Hold On." and then hung up. I called back a couple minutes later and he goes "Look lady I already told you we have nothing for you. - I responded going the insurance company confirmed talking to you a couple minutes ago. His response "well they told you wrong, we don't speak to no insurance company. Bye." Next time I will pay out of pocket to not deal with this company... Look lady, rude customer service.... Especially when waiting outside in Texas Heat.
Called them at 10:30 am to tow my car. Sent me a confirmation they would be there at 12:12 to get my car. At 12:45, no one had showed up and when we called to check, they said it would be another 45 minutes. Standing in 106 degree weather next to a dead car and a tow truck not showing up when they said they would is not a good day at all
This company is notorious in Austin for unfairly towing vehicles that are legally parked. A friend of mine and I came out of a nail appointment to find our legally parked rental car was gone and had to pay $193 to get it back. Please do not ever use this towing company.