Roger was the best server!! The wings are the best in Austin!
I like to knew why the drive through is not working,but no one knows until you get to place your order.
This place was great. The Riverside location was closer to our wedding venue but we didn't get an answer - The phone rang and rang even after calling 3 times at different times.When we called Montopolis, the staff answered promptly and got Tony the manager right away. He took our order for 300 pieces and 100 biscuits. We had confidence after speaking with him on the phone. Day of the pickup everything was ready when I called ahead. The guests said that the chicken was so good, this made us so happy cause so many other things can go wrong. We had fried chicken and champagne! We put out hot sauce and honey out and the guests loved it! It was elegant and the chicken was the perfect choice! Thank you to Tony and the team at Popeyes on Montopolis for a great job!
So normally I don't do this but this was the WORST service I have ever received. Upon arrival we were told to sit down in cocktail area due to the crowd we obliged. It took 4 servers to walk by us and 15 min before we were asked if we were helped. We overlooked it. My husband then ran out of his drink and we watched our server gladly bounce back and fourth between tables full of men. I understand tips are important but so is good customer service. So an hour passes by no food, no drinks. I can't even count how many servers looked at our empty cups and continued on and then count how many times our server looked at us and continued to go back and fourth between the two tables full of men. FINALLY one heaven sent server approached us and asked if we needed a refill. Needless to say we will NOT BE BACK here. But I thank that waitress who cared enough to refill our drinks.
One of my favorite places to come chill out. I like their wings and watching sports on TV while I eat and visit with freinds. Michelle is the best waitress, I've been asking for her for yearsColton
If you are looking for the best fried chicken on the planet and the most refreshing sweet tea then you need to swing by and visit. We are the best! See you soon! Don't forget to "Express Yourself" daily. Fast*Fresh*Family.
i find location is convenient and the service is pretty good.. never been charged twice for anything and if i have any complaints they fix the problem right then and there... never had to use the number for anything so i wouldnt know if they answer the phones or not..