The salesman, Ryan, is a flat out crook. I bought a truck here. Paid for TTL and then he never filed the Title Paperwork. After 45 days, when I went by to see where he was on getting the paperwork filed, I got a song and dance and an "I'll get right to it." when I went by 20 days later, He had moved all of his vehicles off of this lot. I don't know where he has gone now. I am out nearly $1200 because I had to get a bonded title and pay ( a second time) for the tax on the truck.
The price on the website was the best within a 250 mi radius. That's what caught my eye. Also full Car Fax evaluation available on the website so I knew what I was getting before I arrived. Then a completely no pressure sales process when arriving at the dealership. Gave me the keys for a test drive and left me alone. I will look here again for my next used car purchase.
I may have torn my shorts hopping in my new truck, but Seth had my back and gave me a awesome sweatshirt with 360 Exotics on it. Had an amazing experience and the response from the dealers was quick and friendly.
Very helpful and great service .
Awesome, informative and candid .
He was a gentleman, and fair. This sales lot and the vehicles in it are the cleanest used cars I've ever witnessed! Their pride in their business, shows in their quality detailing and condition of their product. I felt content adopting my VW from here!!
BEWARE doing business with this dealership. They buy stuff from companies on credit and then don't pay their bills. It's possible this company could go out of business any day now since they can't even pay their vendors. Unless you want to buy a car from a company that is going under soon I would avoid doing business with Clay Cooley Nissan!
Came in to get the oil changed in their service department. They left the oil cap loose and it blew the engine. Then they tried to take advantage when trying to "make things right" and sell another car by raising the payment $120 a month. They finally agreed to fix the engine that they blew, but now the car has a diminished value of many thousands of dollars because of the carfax showing a replaced engine with low miles. No one will ever want to buy this car when it's put on the market unless it is heavily discounted since the engine was replaced. The dealership was willing to do nothing about this loss. BEWARE of this incompetent dealership. They will screw up your car in service and then cost you thousands of dollars in value on your car because of their screw up without making it right! Whatever you do, do NOT do service here, and definitely do not buy a car here!
The driver was a day late on pickup, leaving me waiting at the office until 10pm on a Tuesday night with no phone call, then picking up at noon Wednesday. Car arrived at destination in a timely manner. However, the pricing was the best I found.