1901 W William Cannon Dr Ste 143, Austin, TX 78745
Vida Dental has not yet specified accepted insurance plans.
Vida Dental has not yet specified any specialties.
1901 W William Cannon Dr Ste 143
Austin, TX 78745
Insurance: Delta Dental PPO, Delta Dental Premier
By Appointment Only: No
Services: Dentist, General Dentistry, Cosmetic Dentist, Emergency Dental Care, Orthodontics, Oral Surgery, Root Canals, Reconstructive Dentistry, Dental Clinic, Pediatric Dentistry, Dental Services for all ages, Cavities, Dental Fillings, Adult Dentistry, Family Dentistry, Kid and Teen Dentistry, Porcelain Crowns, Bridges and Implants, Cleaning and Polishing, Oral Surgery, Root Canals, Tooth-Colored Fillings, Teeth Whitening, Dentures / Partials, Sealants to Prevent Dental Decay, Emergency Dental Care, Preventative, Cosmetic, Reconstructive Dentistry for all ages
No coupons available
I don't like how they wouldn't honor the $100 off deal they have for new clients for my teeth whitening. The deal said for "any dental service". The small lady said she "wouldnt allow it" to get approved. Why offer it if they are not going to honor it? Just because my wife is already a patient? I'm still a new patient to your business and could gladly go some where else. Also, the small lady wouldnt sell me another teeth whitening kit to take home. She just said no in a firm tone and didnt explain why. The doctor is really nice tho and thorough with his work. Explains things really well but i think the front dest needs lots of work.
I had a root canal last Thursday (5 days prior) and now am in increasing pain.
No small talk or chit chat to be personable at all. Sat for over an hour in almost complete silence.
I tried calling during their open hours (9am) for 2 full days, and have only reached a voicemail.
I left a VM and sent an email through the website to no avail.
I had to call another dentist office to get out of pain and finish the crown since I cannot get a hold of Vida.
At this point I would give 0 stars but have to give 1.
UPDATE** Finally got a text to confirm my apt next week (3 days after I started calling) Couldn't even call me back. They said that a storm from 3 days prior knocked out the power during the time that I was trying to call.
The dentist actually called to reassure that this power outage happened.
Still not completely happy since I had to go to another practice, but if true then not much they could do.
My kids, husband, and I come to this place. We really feel comfortable here they are so nice and personable with the kids and make me feel like a friend at the desk. They do great work on cleaning and when other work is needed they do it fast and painless. We have been to another office before this one and it seem like that office was not personal at all and when they talked to us it was almost like a scare tactic. For some reason they seem more expensive too. We are very happy with Vida!
Overall, this was a quality dentist that made me feel comfortable while being examined. I didn't feel rushed like I have at other dentists in the area. I enjoyed it, everyone was very nice. They explained everything that was wrong and not once were they rude. I recommend them especially to those that usually get nervous to go to the dentist. I'll be coming back!
The Dr. and his staff were amazing to me and my husband. It was a pleasant experience for going to see a dentist. You all are wonderful...even though I was in pain I felt very comfortable and at ease. Thank you so much for everything! I will definitely refer my friends and family to you!