VCA Capital Area Veterinary Specialists
7958 Shoal Creek Blvd, Austin, TX 78757
2 pups in 1 year! ALL they seem to care about is money. I received a very expensive medicine from a friend that just lost their pup and was told if I wanted them to treat my pup I had to buy their meds and could not use the exact same one that was sent to me, the same milligram and not expired. So I did. After going in for the next visit not only did I not see the vet I just sat in the lobby with NO update on what was going on with my girl but did get a $300 bill and told to come back in 2 weeks. Not one week later I called as my pup passed out after walking up the stairs. I called and left a VM as it as after hours to not get a return call the next morn so I called again at noon where I as about to be passed off to a vet tech before I said NO I want to talk to the doctor. She was of course busy so I didn't get a return call for several hours later. I also tried to return email to find out that they don't accept incoming emails I had NO idea since I was doing this on my phone. I ended up taking her to my local Vet to find out she was now anemic and her blood levels where off. They sent them over the the VCA in which time I was informed to keep giving her the meds contradicting what my local vet said. 2 days later her blood was so bad I had to make her to Texas aTm vet hospital where they found a tumor in her abdomen that was putting her into septic shock. At this point there was NOTHING we could do and I was advised I needed to put my pride and joy to sleep. They advised me it would not be a good idea to take her home as this was very serious and she could go at any min. So I was there alone not even enough time for my family to come say their good byes. I know from now on when i need real veterinary care i will NOT be going to a VCA 'business' If your pups mean more to you the most people PLEASE do NOT take them to VCA. go to your local vet and have them refer you to Texas aTm small animal hospital. Run free my sweet Stella until we meet again!
07/20/2011Provided by Citysearch -
Chang, my Chinese Shar-Pei received excellent pre-op and post-op care from Dr. Caplan and her staff at the Capital Area Veterinary Specialists, Inc. I equate the service provided to Chang to my own pre-op, post-op excellent care that I received from a top-rated Texas hospital. Upon discharge, I received Chang
They are the most caring and educated speciality hospital around and we were lucky to have found them. They have taken their time to explain the good, the bad and the ugly of what our babies could be going through at these very trying times. I feel fortunate to have them in Austin and my beloved baby is alive, because of their care and understanding!