More Info

General Info
Visit your local Post Office™ at 4516 Burleson Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Extra Phones

Phone: (512) 444-1083

Fax: (512) 445-2541

Payment method
amex, discover, master card, visa
Neighborhoods
McKinney, Southeast Austin
Categories
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Reviews

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Danielle S.

08/22/2015

Overall

This has got to be the worst post office. the probability of packages being delivered to your home is very low. Either they say they attempted and left a notice or they have never to deliver a package after 7pm per their delivery system and leave it on the porch they don't knock or attempt to leave the package in the mailbox where it's safest. If u try to call them it will ring they will pick up and hang up.

KM
Kassie M.

06/19/2014

Overall

YET AGAIN this post office has screwed up the delivery of my package. Instead of delivering my package down the road, they sent it over to the Congress 78701 post office. Tracking says "return to sender" for absolutely no reason. Now it's en route SOMEWHERE and is in 78710! That is nowhere near 78741 which is where the package was sent and supposed to be delivered. The people who work at this post office are VERY rude and VERY unhelpful. If you are lucky enough to even get someone on the phone they will treat you like dog crap on the bottom of your shoe and act like they are insulted that you would even dare to call up there and ask a question. Oh, and they never have boxes (the free ones) sitting out for you to pickup after hours. I hate this post office and it sucks that my mail goes thru here because they screw it up all the time and are scum-bag people. If you don't absolutely have to go here or call here, DON'T. It will be a complete waste of your time and probably make you angry.

Overall
Naomi

this girl Naomi that answers the phone whenever I call is the rudest person that I ever met I can't believe she still works there she has no customer service and give you a attitude like if she was in middle school and went to the principal's office probably every day. I wish somebody in upper management at the United States Postal Service will release it this girl down and give her a talk. This has happened plenty of times with the same girl I can't believe she still works there somebody please help this postal service out she is wreck in the reviews for your store

janetcc

10/18/2013

Overall
worst placee

the staff gave me attitude . they were literally so mean . had no respect . one of the staff members asked for my id and i was showing it too him . unfortunately my adress was not the same of the one am living on right now . and he was very rude about it. am waiting for my new id . he started saying that am unresponsible and that i need a new id . he said i couldnt get my package till i had a good id . my mom was with me who is over age . and she gave him her id . he saw it was from mexico and literrally gave us a racist look. this is the worst place to go pick up packages .! !!!!

anonymous

11/10/2009

Provided by Superpages
Overall

A BIG FAT ZERO IS WHAT THIS POST OFFICE DESERVES!! The staff is completely APATHETIC and do not know the meaning of Customer Service. I moved a year ago; it took THREE months for my mail to be forwarded after submitted a Change of Address. Our Mail Carrier does NOT care about making sure the mail is being delivered CORRECTLY. At least three times a week, my mail is placed in one of my neighbor's mail box or vice-versa. I have spoken to the Mail Carrier numerous times about this problem. He asked if my mail was being forward to me by the neighborsl? When I responded by saying Yes. The he said:"If you are getting your mail, What's the problem"? Having packages delivered has been another nightmare! This Post Office's service is so horrible that I now have all my packages delivered to my business address just so that I don't have to deal with the Burleson Road staff. SAVE THE USPS A LOT OF $$; SHUT THE BURLESON ROAD POST OFFICE DOWN!!

anonymous

07/07/2008

Provided by Superpages
Overall

It's a shame I can't rate this a 0 star-rating. This post office is the confirmed one for my old mailing address. I put in my change of address in May and despite it being verified by the supervisor there I haven't received one piece of mail without contacting the obvious senders. It has been 7 weeks now. I know that the UPS store where I have a box is not at fault because they send and receive mail to and from addresses where I have contacted the sender/recipient. Despite my anger at not getting bills in time (if ever) or magazine subscriptions, etc. those things aren't nearly as frustrating as finding that even the supervisors, mailmen responsible for delivery and other "service reps" have no clue what has happened to this mail in the meantime. Absolute ineptitude.

anonymous

06/16/2008

Provided by Superpages
Overall

Our regular mail man is ill, will not be back for a month.The one we have now is an absolute nightmare. We live in a big Apartment building, and he is literally screwing up a lot of mail, putting mail in the wrong boxes. Talked to a Mr. Brown his supervisor, that did not do much good. What a disaster! How can we pay our bills on time that way. God please send our regular mailman back fast!

Details

Phone: (800) 275-8777

Address: 4516 Burleson Rd, Austin, TX 78744

Website: http://usps.com/postoffice

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