213 W 4th St, Austin, TX 78701Add Hours
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This place is really nice in side but the workers are rude! The door people also hand pick who they want in there ! If u are on the heavy side u wont get in there ! They were going to let me in but not my friend cause they were having a private party I was in there there was no private party ! My friend was dressed better then me too crazy never going back. Drinks are really expensive in this place too !
02/13/2011Provided by Citysearch -
I am the CEO of an up and coming magazine and entertainment firm and decided to have my 24th birthday party at Qua due to its atmosphere; the shark tank, the waterfalls, and the elegant atmosphere that it ensues. As time came closer for the party, I spoke with the event planner and he was excited to have my business and the fact that I was bringing a minimum of 30 people with me due to my growing popularity. A young lady at the club also contacted me asking was there anything that I would need to make my party go over smoothly. Customer service was great up to this point. After I got to the club I mingled with the few people that did show up and was called outside by one of my friends stating that he could not get into the club. I politely went to the doorman and asked what the problem was and he stated that dress code prohibited polo boots in the club. I then proceeded to turn around and look to the floor where I saw plenty of Caucasian males entering the club in tennis shoes and vans. So I instructed my friend to go back to his car and change into his tennis shoes. After five minutes I was called back to the door and was told that he was still not allowed to enter the club because dress code prohibited tennis shoes. I politely asked him why he was letting people in with run down vans and tennis shoes but not my friend and he rudely responded with, ?I believe they are hiring upstairs, if you wish to work here then feel free to fill one out.? I informed him that the attitude at this point was not necessary and I just asked him a simple question. Frustrated at this point, I went inside the club to find the manager. Once I found Jarred the manager, I quickly asked him to come to the door to let my friend in due to the fact that it is my birthday, I am a paying customer, and the fact that I brought people to his club; many of whom have never stepped foot in the club before. To my surprise he held his hands up and stated that ?It is the doorman?s job and he has no control over it.? At this point I am livid, not only as a manager did you not come to see what the issue is at your own door, but you gave no compassion to the please of distressed customer on her birthday. I then exited the club and informed my friends that there was nothing I could do and I am sorry for the inconvenience. As we exchanged our goodbyes, I then proceeded back into the club and was stopped by the doorman, ?where do you think you?re going,? he stated. I looked at him perplexed, I stated that I was going back inside to enjoy my party. He replied with ?No you?re not, it is at my discretion and you cannot come in. Enjoy your evening.? I asked to speak to the manager once again and he rudely declined and asked me to leave. I proceeded to the exit and asked the man working there if I could speak to the manager and he let me in. Half was through the front section of the club I feel two hands grab me roughly from behind in an attempt to pick me up. I turned around and instructed the exit doorman to get his hands off of me before I call the police. He stated that the doorman said that I was not allowed in and that I had to leave. I politely stated that I would leave as long as he removed his hands from me. As he did, I began to walk out of the club; not without texting and calling as many patrons as I could that came to the club for me to leave as well. Bottom line is that Qua bottle lounge is prejudice, lacks customer service, management is highly rude, and no respect is given to those who bring patrons to their club. I could have had my birthday at any club or venue in Austin and they failed to hold that into consideration as they roughly tried to handle the situation. They will never receive my business again.--Chayla Cooper
02/06/2011Provided by Citysearch -
The first time I went, I had a great time. I went with a friend of mine who is tall, blonde, blue eyes, etc.... . The 2nd time, I went with a Hispanic friend and they wouldn't let us in because they claimed that you needed a reservation. 10 minutes prior to that, my blonde friend had walked right in, no questions asked. The manager told the blonde girl that front door guys decide who comes in and who doesn't. I was very shocked and it ruined my birthday night. I had planned on meeting up with friends there and celebrating my birthday. I've never had this problem in my life. I guess racism is still a problem. Last night I went with a co worker who is Moroccan and again they wouldn't let us in, but they did let all the other people in who were right in front of us and they weren't asked whether they had a reservation or not. I will never go again. They lost a great customer. My husband and I usually spend a good $200+ when we out because we tend to buy lots of drinks for everyone to have a good time.
12/08/2010Provided by Citysearch -
When I heard they were putting sharks in the floor of a night club... I was mad. I went by there and they told me no one stands on the glass but I have seen people... It is cruel to put anything (animal) in a night club. They claim they have not lost a shark but I know of one and that's one toooo many. Sharks are being over hunted and thier populations are on the decline. We must protect them not show them off in a club.
I didn't want to rate this but you had too, I would give them a -five star
I am not rich but I like to take my wife to a place where no white teeny boppers pretending be rappers hang out or any hostile environment. I also like to dress like a mature adult when I celebrate special occasions and Qua is a nice place for that. So far the staff has always treated us fine the few times we had been there. No discrimination was detected. The only gripe I've ever had was with a couple of the door guys who don't seem to have people skills at times. These guys are just immature and probably never had another job so they take it to the extreme.
02/02/2010Provided by Citysearch -
I merely repeat what others have stated. Both of my attempts to enter - denied. First due to open toed shoes. Second on a Saturday night - I was dressed and was told there was a private party, while watching others go in, not being asked to show and reflect proof of knowing anything about a private party. It is not normal for a club to have private parties for the whole club on a Friday night. Business wise does not make sense, as to all the money they would be losing. Will NEVER attempt to enter again!!! DISCRIMINATION IS NOT AUSTIN BEHAVIOR.
12/07/2009Provided by Citysearch -
My husband and I went to Qua recently and after a few hours of drinking we received our bill and found that we had been charged for more drinks than we ordered. This is the second time this has happened to us at Qua the first time the waitress took off nearly half our bill and was much more accomodating than this second experience. Not only were we charged for drinks we did not order but the drinks were over priced and watered down; we were charged for ""tall glass drinks"" that we never asked for, and the tip was already included..and way more than we would have left considering the attitude of the waitress. We tried to speak with the manager and he became argumentative when we discussed the matter with him. He then directed us to our waitress who we argued with us for about 1/2 hour before she agreed to take off one drink. I would not recommend this place and I see after reading some reviews that others have had similar experiences.
12/01/2009Provided by Citysearch -
Not to mention that they're in the completely wrong market for trying to be high end it's how inconsistent they are in enforcing everything is what makes a lot of people angry. Some people aren't allowed in with flip flops on, some aren't allowed in with jeans on, and on the other hand some are. If you buy a bottle marked up several hundred percent of what they're worth then you're treated differently. They don't care about reservations, they don't care about customer service. I know this because I had a reservation and it didn't matter. I had true religions on but they're jeans so I guess it wasn't good enough. But some random guy in flip flops AND jeans got in because well I guess he was better than me. Thanks but no thanks. Terrible customer service. The place is more hype than it delivers.
11/12/2009Provided by Citysearch -
This place is lame and pretentious for no apparent reason. I understand if you want to maintain certain standards or code of operation because you're wanting to maintain a particular client base. But they're so absolutely inconsistent with all their rules on who gets in or not that it make a lot of people angry. I think that every single one of my friends hate this place.
09/28/2009Provided by Citysearch -
First of all, this was my anniversary weekend as well as my b'day and my brother(who lives in Austin) told me about this place and wanted us to go there to celebrate and said it was a good place to take nice pictures. Well once we get to the entrance, the guys working the door(on Sept. 18, 2009) immediately tells my husband that he couldn't come in because he had on sneakers but at the same time we seen a guy leaving out who also had on sneakers(Chuck Taylor's) to be exact. So we asked why was that guy allowed to enter but not my husband. The guy stated that the other guy bought a bottle. Well we were never asked did we have reservations or anything to begin with before being turned away. So while we're standing there arguing with one of the guys at the door, the other guy let a dude go in who had on flip flops......WTF.....but this place SUPPOSEDLY has a business attire dress code. So after we point that out to them, the guy tells my husband that his pants were baggy in which they were not. My husband is 5'4"" and his pants were a little bulgy around the ankle but he had on a belt and button down shirt with a collar that was tucked in. So that's why I say these people were DISCRIMINATING and RUDEand denied us access due to their own personal reasons, not the club requirements. We were also denied when requested to see the manager and were treated very rudely. I ADVISE EVERYONE NOT TO GO NEAR THIS PLACE UNLESS YOU WANT TO BE TREATED LIKE TRASH ON THE STREET. THIS PLACE SHOULD BE SHUT DOWN!!!!!!
08/10/2009Provided by Citysearch -
I was there Saturday night. I got there around 11 p.m. and couldn't wait to leave. It was a mess. The DJ played some decent music, but the place is so crowded with drunk people. It was so HOT in the club. The bouncers think they are God's gift to women and will ignore you. The place will RIP you off!! They will charge you for more than what you had. Buy one drink at a time. DO NOT start a tab!!! UGH!!! I will NEVER go back!
07/14/2009Provided by Citysearch -
First off, the name is completely stupid. Second, the bouncers are total cheese d*cks. Denying people entrance because of their appearance or dress was absolutely laughable for a bar in Austin, TX. Third, the sharks. Whaaat the f? Completely disgusting to have animals trapped underneath a cheesy plexiglass (totally scuffed, i might add) dance floor. Fourth, $20 minimum for credit card tabs. That is sort of easy to do when your Miller Lites are 5 dollars and you have to get so loaded out of your mind to forget where you are. You are wasting your time and money if you go here. Not to mention, you will leave feeling bad about yourself that you stood in line and paid money to drink at such a stupid place.
05/26/2009Provided by Citysearch -
The DJ was awesome Saturday night but the bartenders were horrible. Not to mention the ditsy cocktail waitress that could not get the tabs right. They add gratuity on everything! I liked the atmosphere but would probably not come back due to overpriced drinks and rude staff.
04/02/2009Provided by Citysearch -
We went with two different crowds on a Thursday and on a Saturday. We had a great time and all our friends enjoyed the nice atmosphere. The DJ is great at keeping the flow of music going and we danced all night long. I think all the bad reviews stemmed from their early opening days. They are settling more into an Austin friendly environment. If you like a nice clean club with great music and no gangster looking wannabe's you'll appreciate the classiness.
03/23/2009Provided by Citysearch -
I thought this place was supposed to be ""hip"". I visited this establishment about 8 months ago when they were requiring a dress code on the weekends. Even saw them turn away customers because of their dress. Also, the bartender I dealt with on this first occassion was great.
So attending a friend's 40th birthday at this location had me dressing up more so than I normally do. When I got there I was suprised to see so many people in jeans and flip flops. The DJ was good. He/She kept a good flow of good music.
The only problem I had was with the bartender. I have a common last name. So I make sure to always tell them my first name (which is uncommon) when getting the tab. I had intended to pay in cash, but couldn't find my cash in my purse when I went to pay (threw it in from parking), therefore I put my 1 beer on an open tab on my card. By the end of the night, I still had had only one beer, so I searched through my purse and found the extra money I threw in. I got up to the bar to pay with cash instead of my card they held and he told me it would be $14 for the two Absolutes I had. I said, no I had one Shiner. He kept telling me I had 2 Absolutes. I told him I refuse to pay for two drinks I did not have. He told me one second and spoke with the ""manager"" and then came back to me and said ""I'll eat the cost and only charge you for your Shiner.""
It was as if he was trying to make me feel bad that I was costing him and that he was helping me out.
Then he gets back to the screen and realized he pulled a ""Jennifer Common Last Name"" and not my tab. He finds my tab. And still does not apologize to me for the mix up.
I realize I only bought 1 drink. I realize he wasn't going to make a large tip off me, but that really is no way to treat a paying customer, especially when I'm paying $5 for a Shiner beer. If you are willing to pay for bottle service, then you won't have any problems. But if you are a small timer, then good luck with the spotty service.
I won't be going back to Qua, even though my friend had a great birthday party and the music was great.
12/11/2008Provided by Citysearch -
This is by far the stupidest place Austin has to offer. I went in with some friends this weekend (NOT MY IDEA) and was flabbergasted to see this kind of a scene here in our city. These people think they're in posh NYC and I felt like I was being punked. What a waste of money. And to top it all off, they're mean! They have beautiful, wild sharks under this tank in the floor. It was one of the worst attention getters I've ever seen.
Don't go here, unless you want to waste your money, your time and feel like a lowlife for supporting a business that uses animals as props.
07/29/2008Provided by Citysearch -
Qua has to be one of Austin's most fabulous nightclubs, point blank. The atmosphere is very upscale and trendy, the have sharks in the dance-floor, and the bar is great. Dress code is strictly enforced, you must look super chic, otherwise you will be turned away. Oh yeah, expect to have the AmEx ready, their bottles/drinks aren't cheap to say the least.
06/11/2008Provided by Citysearch -
I went to Qua several months ago on a Thursday night. I had a blast! We left the club to go find something else to do. We meandered around downtown checking out other clubs and finally decided that we were having such a blast at Qua we shouldn?t have ever left, so we went back and closed ?er down. I loved the ambiance and the DJ played every song I requested! The bartender was making the best Mojitos I?d ever had and we danced our booties off all night long. I?m defiantly going back!
05/17/2008Provided by Citysearch -
ha ha its kind of funny seeing the bad reviews on such a beautiful night club. The only thing that I don't like is the loud music. It would be nice to be able to listen to nice lounge music and, carry on a conversation without yelling . Over all I do like the set up we need more nice upscale spots in austin. I give qua a thumbs up