Protech Auto Repair & Maintenance
2407 Howard Ln Ste A, Austin, TX 78728
Brands Serviced: Volkswagen, Lexus, MINI, Infiniti, Hyundai, Audi, Mazda, Mercedes-Benz, Kia, Lincoln, Buick, Toyota, Mitsubishi, Subaru, Scion, GMC, Ford, Acura, Nissan, Dodge, Jeep, Porsche, Chevrolet, Chrysler, Volvo, Honda, Cadillac
Shuttle Service: Yes
Services: Air Conditioning & Heating, Steering & Suspension Systems, Engine Service, Brake Service, Auto Body, Transmission & Drive Train Services, Oil Changes, Ignition & Electrical Systems
Appointment Needed: Yes
No coupons available
08/03/2011Provided by Citysearch -
I had been having frequent trouble with my alternator, and knowing that Austin is saturated with auto service shops, the decision was a headache. But once I bit the bullet and took my car into Pro Tech, they got the ball rolling. I left my car there over night and before i even woke up, they were calling me to pick her up. My alternator was still under warranty so I was pleased to see an owed amount of $0.00. Most places would have at least slapped a service charge on for even looking at it. The mechanic did a good job of helping me understand better what was wrong with the car, which was great because I know very little of the actual mechanics. To sum it up, if you want to cut the BS and hidden additional charges, then take your car to Pro Tech Automotive.
I LOVE these GUYS!!! They don't steal your money, they are honest and you can tell they definitely know their stuff! And not to mention affordable! Its rare that you find all of these qualities in an auto repair shop but I've been going to them for 2 years now and they've been WONDERFUL!!!! Thanks for fixing my P.O.S Daewoo guys lol!!!
I found Gilbert and Steve at Protech online when I needed them the most. I needed a second opinion and Steve took the time to explain to me what I needed and what he could do for me. I was at another Automotive Repair shop and I left there immediately and went to Protech. Both Steve and Gilbert are great at explaining what needs to be done and what can wait. I feel it's hard to find someone that is so honest with you especially being a woman. I know enough to know that I'm being taken advantage of and I do everything I can to make sure that that doesn't happen. With Protech I do not have to worry. I've had several things fixed on my car and it is such a relief to have someone I trust and they do it in a timely manner. They are very easy to work with too. I'm a busy person and use my car ALOT and I need it to be trustworthy traveling as much as I do and I'm usually by myself so I have to have a car that works. If you want the best go to Protech.
I moved here from out of state and was looking for an honest mechanic. Gilbert & Steve are exactly that. I have taken my Chevy Malibu to them for about 2 years now. They have done everything from fixing my wheel ball joint, to oil changes to recently replacing my left front hub assembly. I always get quotes from other mechanics and ProTech's is always the lowest. I am 100% satisfied with the service I have received and always recommend them to friends.
12/16/2010Provided by Citysearch -
Not trustworthy OR Affordable!
I brought Steve 5000 dollars and an example of the motor I wanted. He was told at that point, the TOTAL I can spend on restoring this car was only 10,000 dollars. The engine would NOT take up all of that. His worst complaint was he didn't like the piston brand in my example, which I authorized different brand on the spot. He then started preaching about custom work, the end result of the preaching being that he would SEEK AUTHORIZATION before doing anything, but I would have a better motor. He then sought authorization on a total of 1200 dollars worth of changes (better cam shaft, better pistons), but sent me a final total that showed 4000 dollars over!!! The end result was he had taken it upon himself to charge up a 9,000 dollar motor, and it was STILL missing parts to be complete!!! NEVER was that authorized, he took that upon himself. Court proceeding are to follow now. This all started in July of 2010, it is now December and he dragged it out this long. Steve's (the owner of Protech) failure to be honest cost me severely.
I want to tell you about the guys at protech, they are good, honest, and trustworthy! I have been using these mechanics for about 8 months now. I was down on my luck and I really neede to have my car repaired, Gilbert and Steve looked at my car and were able to do the repairs at a great price. I know whenever I need work done to my car I can trust them!! I highly recommend this shop!!!
If you are looking for honest, hardworking, affordable, and great mechanics then look no further. I have come here for a handful of car repairs and they have all been fixed right the first time, unlike other place you have to keep going back for the same issue, that is not the case here. They do not try to pressure you into getting unnecessary repairs. They are affordable and do great work. I will continue to come here for all of my car needs.
I have always had a great experience in bringing my vechicles here. I have brought my vehicles in for routine maintenance, minor repairs, and a couple of significant repairs. The work was always completed with quality parts and at an affordable price, saving me some serious $$$, when comparing the cost to quotes that I received from other shops.
I would recommend ProTech to anyone in need of auto repair, but also for routine maintenance. I saved 30% on oil changes when compared to a few chain shops and still get the premium oil!
06/14/2010Provided by Citysearch -
I have taken my vehicles to these fellas for years and have consistantly had a great experience. From excellent customer service (often going above and beyond), to great mechanic work, and (last but certainly not least) doing it all at an affordable price, I recommend ProTech to anyone needing automotive repair and/or maintenance.
02/13/2010Provided by Citysearch -
I went to Protech for the first time last week for a brake service on my old Subaru Legacy. Steve was really helpful, patient and experienced along with other guys.
The place was really simple but it was good. I think i got more service for what i paid. Definitely wood recommend this place to new people.
08/15/2009Provided by Citysearch -
These two guys have been my auto techs for several years and have always done wonderful work for me. Recently, I took a friend to their shop to get some work done. She had not done maintenance on her vehicle in a while. They inspected her vehicle and assisted her in working within her budget to set up a priority list for what to get done as her budget allowed. She now has peace of mind that she has a reliable vehicle and was relieved to get such trustworthy, expert assistance.
06/29/2009Provided by Citysearch -
This is a new automotive shop that i heard about and now this is where I bring all my car problems and maintenance needs. They have fair prices and this is coming from a UT student. They gave me quick and good service that fits my budget. I definitely recommend this place to my friends and people in need of a quality car repair or oil change.
06/19/2009Provided by Citysearch -
I have been driving for about ten years and these are the first guys I have come across that I trust. I have been to many different mechanics and never found one I liked. I have not had any maintenance done to my car yet by these guys, but my girlfriend and I brought her car in to them a couple times so far. These guys are honest. They took us into the garage to show us exactly what was wrong with her car. They told us how much it would cost to fix it and even offered us an alternative that would not last as long, but would cost us less in the short term. Last week my girlfriends mom was in town. She lives about an 1 1/2 hrs from Austin. Her breaks went out on her truck due to a brake fluid leak on the front passenger side caliper. She had no brake pressure and did not want to drive far so we tried Lambs and Wal-Mart which was right down the road from her job. They both said they couldn't look at her truck because they were closing in an hour so we called Pro-Tech since we already had work done there on my girlfriends car. They took her moms truck in and stayed late to fix it on a Sat. since she was not able to drive back home. My girlfriends mom had her truck back in an hour and was able to drive back home. The guys at Pro-Tech earned my trust as well as my girlfriends and just made two new repeat customers. My friends and family will also be recommended to these guys for there outstanding customer service and dependability. Thanks Pro-Tech.
I think the owners of this small new business are very honest and knowledgeable, definately worth driving a few extra miles to get your car worked on right! The treat customers very well!!!
We much appreciate all the good things our customers say about us; we are trying very hard to bring back the values that are missing in most business today, old fashion customer service, quality workmanship , fair prices and generally treating people right. Thanks for all the good feedback your friends at Protech Automotive, Steve Chappo & Gilbert Torres
06/15/2009Provided by Citysearch -
Most automotive repair shops will take advantage of woman, thinking that we don't know the difference between brake fluid and oil fluid, struts, rotors and fallopian tubes!!! (LOL!) After getting an estimate from my local Toyota dealership for repairs, which sounded overpriced, I brought my car to these guys and they saved me $$$, not to mention got the job done faster! Even an oil change is less than the dealership, and they use premium brand oil and filters!I'll definitely recommend them to all my friends :)
These guys know what they are doing and are trust worthy. They will treat you right and fair. They two owners have over 50 years of experience and are open on Saturdays! If you need any kind of auto repair go by personally, visit their website or give them a call!
These guys are awesome. When my car needed extensive repairs they made every effort to keep costs low yet make sure my car was safe and functional to drive. Steve even came to my work, picked up my car and returned it before lunch! I really enjoyed working with this shop and would recommened it to friends and family.