Polvo's Mexican Restaurant
2004 S 1st St, Austin, TX 78704
Polvos Mexicana & Bar
Parking: Lot, Private
Bike Parking: No
Good For Family: Yes
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Cuisines: Family Style, Mexican, American, Breakfast, Brunch & Lunch, Latin American
Alcohol: Full Bar
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Average
Went for breakfast, staff not very attentive. Find your own table, then wait till someone cares to wait on you. Womens bathroom was flooded. You get chips but pay extra for salsa? Food mediocre, wasn't impressed at all, don't know what the hype is about this place??
01/16/2011Provided by Citysearch -
Wow a Mexican restaurant in Texas chargign for chips and salsa that the bus boy brings. Not a good thing. and that is why I probably wont be back. Call me picky. The food was good.I ordered the Migas ( ehh) but the sides that came with it were MUCH better. Can I have an order of beans and potatoes?? I only went in becauase every place around them was crowded adn I was starving.
We had never been to the restaurant before, but decided to dine here. It took a few minutes to realize that this was not a place that I would come back to. The menu items make no sense other than let's charge more and serve less. I looked over the menu for over 15 minutes and still could not make up my mind. I decided to try the fajita enchiladas and boy was I disappointed. The food had no taste. I have tasted better at a taqueria, and enjoyed it. It did not end here. I started to choke and sought the waiter for some water. Well he never came back to check on us. Terrible service and terrible food. I would not recommend.
04/11/2010Provided by Citysearch -
The place is dilapidated. Their service is the worst that I have ever experienced in a restaurant. The chips and salsa are watery. I only tried this place because my girlfriend insisted how great it was, but I would never eat here again….
So many better options for in Austin for this style food try – Vivo, Gueros, Baby A’s
Anything but this place!
04/18/2009Provided by Citysearch -
Read several reviews about the poor service, and couldn't disagree more. In a town where I've come to count on crappy to nonexistent service (yeah, pretty much everywhere), I feel pretty well cared for here. Water and Margarita refills were regular, more chips were offered, and meals showed fairly promptly considering how busy it was. One of the few places I've been where the appetizer showed up as an appetizer as opposed to with the meal.
The house margaritas are potent, and there are many flavors to choose from if the standard doesn't suit your taste. The queso is fair, and you can dress it up with the sides provided. So far, I've tried the Chilaquiles, chicken fajitas, Entomotades (sp?), and a shrimp/corn/mushroom fajita whose name I do not remember. All were excellent. The roasted pepper salsa (salsa bar is free, perhaps that has changed over time since a previous reviewer said otherwise) is excellent. Prices are reasonable as well.
Enjoy, just expect to have to walk a short distance since the lot is always full.
02/02/2009Provided by Citysearch -
i have been a patron of polvo's since they opened but it seems they have compromised their quality with all the influx of business they have enjoyed. not horrible, not great, i still go occasionally for the dive atmosphere but have discovered sago and it's really amazing.
12/29/2008Provided by Citysearch -
My boyfriend and i went to polvos for lunch today. We sat outside, took about 5 minutes to get two half empty glasses of water. Waited another 15 minutes, still no service we left. What made it worse was the we watched 3 waiters talk to each other and stand around the WHOLE time we were sitting. I called, they told me the manager was busy, to call back. I called back a waiter named Jackson got on the phone and told me too bad he had to go check on his tables. Judging from the lack of service when we were sitting i think it was MORE LIKELY HE WENT TO SMOKE than actually help a customer. I live in 78704 used to love polvos. I will never go back. I recommend you stay far far away. Try Torchy's tacos down the street. We did and it was much better! Polvos is the worst service in Austin.
09/11/2008Provided by Citysearch -
HORRIBLE service. On top of it all, my debit card was charged more than once, for over $200. I am STILL trying to get this resolved. All employees of Polvo's have been extremely rude, unhelpful, and have lied multiple times about managers being present. I was told, ""Its not our problem, call your bank"". I will NEVER be back!!
07/27/2008Provided by Citysearch -
We stopped at Polvos two weeks ago. Far and away the worst food and service I have had in years.Enchiladas with rubbery tortillas and greasy congealed cheese. Inedible nachos and burnt potatos. Terrible, smug service. We used to love this place, but: Stay away!
07/23/2008Provided by Citysearch -
Have you noticed how many people have given the service a poor rating? Pay attention to that, it's for a reason! My friends and I went last Wednesday and the service was atrocious. We arrived at 7. The waiter took our order at 7:30. The food arrived at 8:45. Chip bowls went unfilled as did our water. Our drinks, however (which we all know is the fastest way to jack up the tab) arrived quickly... once, in fact, before we had even ordered them, and our bill arrived so quickly that it was impossible to not feel that we were being rushed out. We were a group of 10 but half the tables weren't even filled, and service like that is never excusable.
My fajitas al pastor were a lot of pineapple hiding very little meat, a thumbful of cheese, and barely any sour cream or guacamole (which was made to look much larger by the mounds of shredded lettuce under it.) My companion's chicken fajitas were so salty that everyone at the table who tried them choked.
I've read a lot about how Polvo's is ""old South Austin"", etc. etc. I've lived in this city my entire life and mediocre food and poor service aren't Austin. Don't be fooled. Spend your money somewhere worthwhile. Go to Guero's, or Maudies, or any of the other many fine Tex-Mex restaurants in this city. This Austinite won't be going back ever. And if you're not going to listen to me, read the other bad reviews.
07/09/2008Provided by Citysearch -
and that old South Austin vibe, this is the place. Dive-y, eclectic atmosphere with friendly staff, and authentic, interior Mexico food. Just their bowl of black beans is awesome, never mind the chile relleno, ridiculously cheap breakfast and yummy shrimp diablo. I'm starting to slobber just thinking about it.
06/09/2008Provided by Citysearch -
I'm a 78704 resident and have been eating at Polvo's for years. Over the past year I've watched Polvo's steadily decline. Yes, their parking lot is horrible (I walk). Yes, they have a wait most evenings (it is popular, you deal). But after the bad service I've been experiencing (once I had to leave cash on the table after waiting for 30 minutes for a check) and being horribly sick for 24 hours after eating there, I have to draw the line. At first I thought I drank too much (only 2 margaritas, but stranger things have happened), but then I learned that a friend also spent an entire day vomitting after dining at Polvo's. She ate there 2 days after I did. Coincidence? I think not. Polvo's needs to clean up their act. Literally.
05/18/2008Provided by Citysearch -
went there on a Saturday afternoon to try there fish tacos,service was bad,the menu said 2.99 each , I, was charge 3.99 each and was told it was due to a new price increase due to come out with the new menus thy had order. getting back to the tacos the worst ones to date we have try. long johns silvers fish in a taco is better than these . we will never go back. I gave them one star for there salsa.
03/18/2008Provided by Citysearch -
Ok, first of all... let me get this out of the way, Polvo's does have tasty food.
But now the bad part, I ate there during SXSW, and was overcharged by nearly 20 dollars on my credit card. Also, I left my hat there and went back the next day to get it, only to be told ""Oh I saw it man"" and after a quick look in some locker was told ""I don't know where it's at."" I guess they have never heard of a lost and found there. Also, I guess they think they can take advantage of out-of-towners during SXSW... which I don't think is right (Note: I DO live in Austin.)
Watch these people, they are S-H-A-D-Y. I, for one, will never eat there again, and would recommend that to others as well. Thanks for reading...
02/22/2008Provided by Citysearch -
Polvos is one of the South Austin Hole in the walls that does draw a large crowd. Having read some of these reviews it should be noted that you may be accosted by a drunken owner with his wee wee hanging out. And some, not all, of the wait staff will provide bad service. Having said that The food is good. Oh you have to pay for chips and salsa, big baby's.. never mind there are like 4 kinds of salsa and pickled carrots and jalape?os... who serves those anymore except Ninfa's on Navigation. I?ve had it all there and it is all good. Oh don?t sit inside you might get poked by a spring in your seat and want a free meal. So if you are a big whiney baby that thinks their doo doo doesn't stink you prolly shouldn't eat here. Go to Mars and see what real lame services is all about.