Plush Pad Inc
2935 W Anderson Ln, Austin, TX 78757
We Have Your Pet's Best Interest at HeartContact Us
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This is the only place to take a dog or cat to be groomed. My little Zoe has been going there her whole life. She is a 14 years old westie and thanks to their help finding a tumor on her rear leg she will live a full life. I did not even know the tumor was there. They spotted it right away and told my wife. The vet removed the cancer and Zoe has been right as rain ever since.
As to the grooming you will find none better. I can't even find a better groomer in Beverly Hills go figure. Simply put they are the best.
All I can say is what I heard when I was at the counter picking up my dog today and that was a groomer slapping a dog name Riley. He yelped in pain, she yelled at him, said he wrapped his leg up and then slapped him while scolding him more. Then he yelped again. They did not hear me come in the door and had no idea there was anybody listening. It was an amazing change in the tone of their voice and the sweet words that came out of their mouth once they realized I heard it all. My heart dropped to my stomach and my heart was beating out of my chest, which I shared with the lady checking me out. The owner has called and left me a voicemail but there is nothing that can be said that will change what happened. If I had a terrible 2 year old child at a daycare that continued to "wrap his leg" into something and crying or screaming I would be pressing charges against anybody that slapped my child. I see no difference. Dogs can be difficult but if you can't handle it you shouldn't be working on them. And if they are too bad they shouldn't be accepted as a customer. I've gone there for a long time and happily paid $70 with the idea my dog was well cared for and maybe he was, who knows, but I am taking no more chances and will not return!!
07/03/2009Provided by Citysearch -
I've taken my two shihtzus to be groomed twice. The first time everything went well. The second time both dogs were matted, the groomers knew it and I knew it. When I picked the dogs up one of them had several bad burns and ended up being taken to the vet to get treatment. The guy who took my money blamed the burns on the dog for 'being dirty' ('it just happens sometimes!') and then proceeded to fleece me for an extra $20 for a 'matted' fee. So, the whole trip cost about $170, not including the $150 trip to the vet to get the dogs skin taken care of. While the place is better than Petco etc. I'd strongly advise you NOT to take your dog in on a busy day. You can drop them off at 9 a.m. and they are never ready before 5:00. It makes you wonder if they are sending them out someplace else to be groomed.....like dry cleaning or something.
I have four Maltese, all in the 3 yrs. old range. My husband and I did extensive research when selecting a groomer for our puppies because of the horror storries we have heard about groomers. We visited shops, and talked extensively to the owners and/or groomers, and many of their customers. After this process, there was no question that Plush Pad was our choice to care for our puppies. Sandra and her team are great! They care about our puppies (kids); Gizmo, Joshua, Sophie, and Chloe, as if they were theirs. I couldn't ask for more. I have watched them with other little ones that come to her to look beautiful. I would recommend Plush Pad to anyone, without hesitation. Thank you Sandra for doing such a great job with our kids, and for caring as you do!
04/14/2007Provided by Citysearch -
After some negative experiences in the past regarding my skiddish cocker spaniel, Plush Pad left me wowed. After fitting me in last minute for the highly coveted Saturday appointment, I picked up my pooch early afternoon and found him looking the best I have ever seen. They did an absolutely fantastic job! They even gave him a toy to celebrate his first visit which has not left his mouth since. Despite the fact that my pup has a history of nervousness, they said he was well behaved and they had no problems with him.
07/12/2004Provided by Citysearch -
The Plush Pad has friendly workers who are always eager to please there customers, and the results are amazing. You can drop your dog of in the morning and pick them up after work, my expereince there was amazing. There were able to meet my needs and made my dog look the best it ever had in its life. The thing that impressed me most about there shop was the tons of toys, treats and clothes for my dog. Whether you a longhorn fan, an cowboy fan, or if your an aggie they have attire for you dog! Not to mention the hundreds of gorgeous collars for special occasions or just a nice sterdy one to go for a walk with, and most of them have matching leashes.