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Northwest Imports

(62 Reviews)

13200 Pond Springs Rd Ste C5, Austin, TX 78729

(512) 331-7372

OPEN NOW
Today: 8:00 am - 5:00 pm
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Services/Products
  • Auto Repair Manuals
Brands
Acura, Audi, BMW, Honda, Hyundai, Infiniti, Lexus, Mazda, Mercedes-Benz, Nissan, Porsche, Toyota, Volkswagen, Volvo, audi, bmw, volvo
Payment method
check, master card, visa, amex, debit, discover
Neighborhood
Northwest Austin
Categories
Auto Repair & Service, Automobile Electric Service, Brake Repair, Auto Oil & Lube, Automobile Restoration-Antique & Classic, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service
Other Information

Parking: Lot

COUPONS & DEALS

No coupons available

Reviews

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roni0175

06/07/2012

Overall
Went there today,my brakes wer...

Went there today,my brakes were making a little noise,other wierd noises from my tires.They checked everything out and said my brakes were good,and the tires were just making noise because of uneven wear.No charge.At last I have found an honest auto shop! They will get all my auto business from now on.

kacii38

05/22/2012

Overall
they know what they re doing. ...

they know what they re doing. very helpful very nice honest people. They are cool, fun people you can talk to about anything :] service is great. i'm referring everyone here!

james025253

05/18/2012

Overall
Very nice people. I appreciate...

Very nice people. I appreciate the honesty and time put into my car to get it running like new again. I'll be back back again!

garryg918

05/03/2012

Overall
The entire staff is unfailingl...

The entire staff is unfailingly pleasant, very knowledgeable and the repairs are always well done and timely. The prices are very fair (on occasions they have not even charged me for work - When was the last time that happened to you at a garage?).

lib 534

04/17/2012

Provided by Citysearch - 
Overall
Good job

My family has been getting their cars serviced here for years. Northwest Imports has always been fair and honest and usually has completed repairs in the same day. I will continue to bring my vehicles to this shop for repair.

samuel45

03/22/2012

Overall
I have my BMW serviced here fo...

I have my BMW serviced here for the last 5 years. I also own a MINI too. Northwest has the best service in the area. I have tried the rest, but they are clearly a step better then all the competition.

ray23

03/15/2012

Overall
The customer service was excel...

The customer service was excellent- they (especially Joe) answered all of my questions and gave me a very fair price for the repairs. The final bill was significantly less than what I was quoted at the VW dealership, and NW even did additional maintenance. My car is running great now, and I have NW Imports to thank.

Michel Hess

03/07/2012

Provided by Citysearch - 
Overall
Best service for years

David and his crew have cared for our Audis and VWs for over 15 years. We wouldn't consider going anywhere else. If you want integrity and quality auto care at a fair price, David's crew cannot be beat.,

therriusha

03/06/2012

Provided by Citysearch - 
Overall
Great people!

I took my Acura here after being told elsewhere that I needed new brakes. After they did the visual inspection, they told me my brake pads were just fine. No need to do any work. I offered to at least pay them for their trouble, and they refused. Needless to say, I'll be coming back here when it's time to work with honest people to get my car fixed. Great people!

ushouldbemygf

02/28/2012

Overall
Need manufacturer's recommende...

Need manufacturer's recommended service? Dealer quote: $860, Northwest: $310. 75K miles service on Audi A6. Excellent service.

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