Luna Nail Spa
10001 Research Blvd, Austin, TX 78759
(512) 345-5862Add Hours
10/29/2011Provided by Citysearch -
The exact opposite of what the last 3 bad reviews have said. I've been going to Luna Nails for years so I should know. Have also lived in various big cities across the country so I have a good gauge of what a great nail salon should be. They are all very friendly with great customer service skills and the place is very clean. I was lucky to find Luna Nails and I will stick with them! I recommend either Tracy or Lynn if you'd like to call to make an appointment. BTW, I don't know what ""male owner"" they were talking about....never seen him before! These girls must be talking about the wrong nail salon.
07/23/2011Provided by Citysearch -
First off, let me begin with the place extremely dirty. My gel polish came off the next day. Employees didn't speak English and they weren't able to explain why my cuticle was bleeding during my manicure. Their tools did not look sterilized and the spa chairs had a foul odor coming from them. I would not suggest coming here.
06/20/2011Provided by Citysearch -
DO NOT USE THIS SALON!!!!!! The OWNER admitted himself that he does NOT CARE about his clients.... I had a very bad experience after being a committed customer for over a year and he was not willing to hold up to the refund promised to me when it came time and told me he would prefer to lose a client than do what he has to to resolve the situation because he does not want a single customer thinking that he would ever do them a favor or make them happy with the services!!! HORRIBLIE!!!!
06/10/2011Provided by Citysearch -
I read many good reviews on this website about this shop and I was very excited to check out the great service they advertise, but when I got there to get my pedicure done, OMG, what a job, I could not believe it was the same shop mentioned in the site. Employees didn't speak English correctly and didn't understand what I wanted when I was trying to explain to them. Their tools and the shop in general was extremely dirty. Employees lacking professionalism. I would not recommend this shop to anyone looking for a good service nail shop.
06/08/2011Provided by Citysearch -
I have been to countless nail salons in Austin but I paid high prices for not so great service! But here at Luna Nail salons I had great service and a great price! The staff there is so friendly and nice! The salon is so clean and I have allergies but here I could breath clearly the music is always nice and relaxing I could also watch TV there. I could bring my laptop or any device that requires Wi-fi and it is free when I get a pedicure!
06/03/2011Provided by Citysearch -
I had been going to Lunar Nail and Spa for a few months and I absolutely LOVE the place! It's the perfect setting, very relaxing and calm. Unlike other nails salon, this place is super clean and smells great. I hate cheap places as I've seen many friends who get infections. Not at Lunar Nails, They take hygiene very seriously, which is a deciding factor for me. The owner, Tracy, is a fantastic manicurist and knows how to please her customer. She also does gel nails, which I think are the best. I'm picky and very particular about my nails. The gel nail polish lasted on my fingers for 3 weeks! My toes nails lasted forever, If i had to guess it's probably 2 months or more. I'd recommend this place to all my friends and family.
05/08/2011Provided by Citysearch -
I was there this weekend for Mother's Day. First off the shop was extremely dirty. I saw tools that did not appear to be clean when they are supposed to be. During my pedicure the girl that was doing the job didn't know what she was doing and she cut me. I bled a little and it hurt. I tried to find her license so I could get her name but was unable to. I would not recommend this to anyone.
03/13/2009Provided by Citysearch -
I was excited to find a place near home with some good reviews...so maybe just the lady I had sucked! She had braces....
First off, she put my hands in freezing cold water to soak! Then was not gentle at all with the cuticles! She cut me 3 times! I didn't even recognize the names on the polish bottles which equals CHEAP! It also seemed a bit unsanitary. I do not recommend this place.
06/17/2008Provided by Citysearch -
Average nail salon. Don't understand why they have this picture of a salon on this site because it is not the same salon. I looked at this site before I went there and thought I was at the wrong place because the picture looks nothing like the salon...it looks like your normal nail salon in a plaza shopping center. Don't know why is says comp refreshments because no one in there was offered any. Service was average, pricing was average. Sometimes couldn't understand what the lady was saying. Don't really know what all the hype is about.
03/28/2008Provided by Citysearch -
I've been here so many times and the service each time is absolutely wonderful. I usually get a manicure and pedicure but sometimes I do go for the solar nails, which by the way is incredibly natural looking. Lynne is my nail tech and she is friendly, very attentive, and handles herself in a very professional manner. The shop itself is very clean. The entire staff is friendly. If you decide to do a walk in, the wait is not long at all. I should know this because I've done a few walk ins myself. All in all, Luna Nail Spa is a terrific place to get your nails done!
03/26/2008Provided by Citysearch -
I've been here a few years and paid high prices for crappy service. I finally searched for a place around where I happened to be for the day and found Luna. Very convenient location. I was a walk in and was treated like royalty. Very friendly and welcoming. Lynn was my nail tech and she was freakin awesome! She knew exactly how I wanted it done and did an excellent job! Such a great atmosphere and awesome prices. I'll never go to another place. Thanks Lynn!!!!
03/13/2008Provided by Citysearch -
I've used both Thomas and Lynne and had great experiences with both nail techs. My nails were a mess, but Lynne used a darker pink and it covered my spots perfectly. I've never had to wait when I've made an appointment, and I've had great pedicures too.
The salon is very clean. I have seen them sanitize the tubs for the pedicures after each use. Great service for the money.
11/05/2007Provided by Citysearch -
Just your average nail salon, I had read such good reviews maybe my expectations were too high. I made an appointment but they didn't get me in on time (it was a monday at 1pm) The mani and pedi were acceptable and the service was average for this type of nail salon.
08/31/2007Provided by Citysearch -
I decided to go here for my first manicure, based on the reviews and I loved it. Lynn did my nails and she was so accommodating and friendly. She did a wonderful job, my nails look beautiful. I also decided to have my eyebrows waxed and she did a great job on them too. The prices are great, the staff is friendly and the place is very nicely decorated. I will definately be going back!
08/19/2007Provided by Citysearch -
I went to Luna for the first time and I loved it! I had this girl that worked part time there with perfect english do my manicure and pedicure and it was great! Nice atmosphere and relaxing music. I wish they had more colors though. Not enough to choose from. But otherwise, Angie did a wonderful job! Very sweet and can start a great conversation!
01/26/2007Provided by Citysearch -
Since moving to Austin I had not had a Manicure or Pedicure in what seemed like ages! So knowing I had a Holiday coming up (MLK Birthday), I decided to go to Austin City Search to check out the reviews. I found several but the one for Luna Nail Spa was great! So I called, and set an appointmnet - well you know we had just the worst weather possible and many things were closed down, but I called and they were open - well Luna is only 3 miles down the road, so I very carefully drove myself down to the shop. It was nice, bright and warm and clean inside, I was the only customer for half an hour but that was understandable, I had a great Manicure and Pedicure and I've told several of my friends and co-workers.
I will go back again!!!
12/31/2006Provided by Citysearch -
I have been to many spas around Austin, and I thought this place was just average. The pricing and value is ok, and even though the technicians and owner were very friendly, I really did not have a good, relaxing time there the first time I went. The person working on me seemed a little unsure of what she was doing, and I really did not enjoy that. The second time went better, however, I have to admit. The atmosphere and decor is just ok, I thought it was kind of cheesy at times.
Overall, Luna was average.
11/20/2006Provided by Citysearch -
I walked in on a Saturday afternoon and had a great first experience. The staff was attentive and professional. The solar nails look close to real. The pedicure was great! They have new chairs that are in good condition. Pedicure included a foot scrub, leg scrub, and leg massage. Best experience for the price I've found in town.
10/23/2006Provided by Citysearch -
A group of 12 of us went to Austin from Houston for a bachelorette party. In the daytime, we wanted to get our nails done...I saw the good reviews on Citysearch for Luna Nails and made an appointment for all of us. They accomodated all of us very nicely. There were 5 employees and they all worked on us one by one. There were about 5 chairs to wait at. My only complaint was that the waiting area which is by the window and door can get kind of hot.
I got Solar nails for the first time and I was skeptical about them at first but Thomas (my nail tech) assured me that they would look great and I love them! I told him that I was afraid of it being to thick and looking too raised off my nails and he made sure that they looked natural. I have only had them for 2 days but it's so nice not to have to worry about your nail polish chipping. I guess we'll see how long they last...
Oh yeah, I agree with the reviews about it being clean. I saw them cleaning hte pedicure spa tubs each time and when the last person was done.
Also, they gave the bride-to-be her manicure for free! I definitely recommend them!