Just Jeeps Inc
603 Williams St, Austin, TX 78752
Fax: (512) 450-0093
Appointment Needed: Yes
Brands Serviced: Jeep, Ford, Chevrolet
Services: Major Engine Repair or Replacement, Tires, Wheels & Alignments, Steering & Suspension Systems, Engine Service, Brake Service, Auto Body, Transmission & Drive Train Services
01/11/2011Provided by Citysearch -
I'm an ""older"" woman, (if anyone thinks being in their 50's as older), from Connecticut and I travel all across the country in my 1998 Jeep Grand Cherokee Laredo. Since coming to Austin, I have had Just Jeeps take care of my ""baby"". They have made sure she's road ready for my trips, replaced my radiator, tune ups plus do all of my regular maintenance work. They are honest, thorough and offer one of the best warranties on their work that I have ever seen.
While in Austin, I won't trust anyone else with my Jeep. I have been ""ripped"" off by other businesses across the country, partly to what I believe is the fact that I am an older female. This is not the way Just Jeeps treats me. I take care of my Jeep and hope to get at least 250,000 miles, if not more, out of her. With Just Jeeps experienced mechanics I know this will happen. I have always given Just Jeeps an open checkbook when it comes to what my Jeep needs and have always been completely satisfied with the work and price. More than fair. Great Business!! Highly recommend them!!
I dealt with the owner for majority of the process. He was very rude in TELLING me that I dont know anything I am talking about when it comes to Jeeps and he is "the Jeep Guy" and no one knows more about Jeeps than he. I had a sound bar Installed which I had bought from them. After installation (which took 4 hours), My gages no longer worked. Since it was Friday night they said that they were sorry and to bring it back the next week. I had to drive my vehicle home that night with no gages(couldnt tell how fast i was going, how much gas I had left, how hot/cold my jeep was). I took it back the next day in the morning expecting to not have any issues to get it fixed and the owner then tried to turn me away saying that I need to make an appointment to get it fixed. I was very upset at this point because I had to waste part of my Saturday going back to a place to let them fix what they had broken, then tried to turn me away saying I had to make an appointment. I would avoid going to this guy. Also during the installation, the guy had broken the housing on one of the lights on the sound bar and when brought to the owners attention he said that I must have done it because he only does quality work. Nothing quality about this place.
wrong shop i have never been open on saterdays!!this would be JEEP MASTERS. AND THE OWNER IS BO MILLER.
10/14/2009Provided by Citysearch -
My experience with Just Jeeps has been very positive. We have taken a Jeep Wrangler and a Jeep Cherokee to Just Jeeps in the past and found them reliable, honest and they have provided excellent service. We recently purchased another Jeep Cherokee and will not take it anywhere but Just Jeeps for maintenance. The staff is responsive and they treat you fairly. The owner is personally involved in the diagnosis of problems and available to offer advice. I highly recommend Just Jeeps to any Jeep owner.
09/02/2009Provided by Citysearch -
I bought an 89 islander YJ that had some problems. After several attempts, my usually reliable, regular mechanic, was at a loss. They diagnosed the problem over the phone and fixed it right away. Since then I have had extensive and complictaed work done to my Jeep and now it drives and performs exactly as I had imagined when I bought it. I have had a blast this summer in my Jeep and have so much confidence in its performance, I plan to take it on an extensive road trip next spring.
04/28/2009Provided by Citysearch -
I have been taking my vehicles to Just Jeeps for about 5 years and now take my kids to them as well. Just Jeeps is a fair/honest place to do business with! I refer my friends as well. I am a single mom so need someone I can trust when getting a vehicle repaired and Just Jeeps is it for me!
02/18/2009Provided by Citysearch -
sad that you can't put a ""negative"" star on this reiew. I read some of the reviews & found it funny how the Positive reviews are from jeep addr's to a Jeep Mechanic Shop while the rest of the reviews seem to be from legit consumers & negative. BUT i thought, maybe the negative reviewers were just bitter so I went anyways, TO MY MISTAKE. I went to have my jeep Grand Cherokee checked as it overheats in rush hour traffic & the so called Jeep experts quoted me over $600 to get my jeep fixed, when I declined they charged me $86.++ for looking at it. I took it to another mechanic (I wont say the name as i'm not here to promote) who after looking at it ( I didn't tell them what Just Jeeps told me as i wanted to see what they said & quoted me on their own) told me what the problem was & offered to fix it for $120, HUGE difference from the $600 the Jeep ""experts"" wanted to charge me and almost the same amount they charged me just to look at it this other mechanic fixed it!!!! Just Jeeps are experts alright, in overcharging you. I've learned to shop around when looking for mechanic work & Just Jeeps is one place I would never recomend to anyone via MY personal experience.
06/21/2008Provided by Citysearch -
I have used Just Jeeps for 3 yrs. now and I would highly recommend them to any Jeeper. They always answer the phone, answer all of my questions, consistantly come in or under the repair estimate and have always delivered my Jeep when promised. I have had both motor mounts replaced, transmission mount replaced, u joints, complete tune-up, brake job, fuel tank gasket and hoses, battery, pilot bearing, transmission rebuild (AX15) and fron and rear differentials completly serviced. To bad they don't have a shuttle bus. Great folks and Great Service and I would recommend them to any Jeeper.
12/18/2006Provided by Citysearch -
I've been going to Just Jeeps for over 5 years now and was pleased with them until my last experience - maybe they changed management or something in the past year. If I didn't go through a lot of trouble to drop off my Jeep there and need it working before the weekend (another drawback - not open on Sat./Sun.), I would've refused service after the quote and done the work myself. They charged over a 100% markup on an oxygen sensor and over $250 for a brake job that takes about an hour or two for a do-it-yourself-er, and didn't even noticeably adjust the parking brake, which was part of the labor charge. I won't go back!
09/06/2006Provided by Citysearch -
This is a *truly valid Dealer alternative. Just Jeeps staff treated me with respect and approached every level of my repair (The problem two local dealers failed to solve), with professionalism-keeping me informed of each issue encountered. I'll take my Jeep to them for every service needed- with Total confidence! Thanks Just Jeeps.
08/09/2006Provided by Citysearch -
Hey, jeep specialists! That sounds great...
In the past 26 months i've taken my cherokee to them for 3 seperate problems - a brake caliper, some transmission work, and to replace the cooling system after an overheat. Today only the brake works properly of the three.
The tranny i can't entirely blame on them. It's an older vehicle, so whatever... after all, a grand doesn't go as far as it used to.
My experience with the cooling system is startlingly similar to the other reviewer ""horrible service, no quality control"" is saying. I initially paid over $800 to get it fixed - water pump, radiator, hoses, flush everything, etc. Take it home and it's still running hot so i take it back in. Another $200 to replace the fan clutch (seriously). Wow, it's still running hot. At this point i gave up rather than keep handing over $200 a pop for them to guess and swap out random engine parts.
Twenty-six months, $2400+, and i'm driving around with the heater on in a car with a slipping transmission and new brake calipers. Guess i should've taken it to the dealership and given these ""experts"" a pass.
05/17/2006Provided by Citysearch -
I took my Wrangler in for a power steering problem (fluid was leaking), and two other minor problems. They charge $550, which I hear is very steep. But I figured problem solved. Nope.
First, they didn't even re-align the steering column, which I paid them $50 to do. Then a month later the power steering went out again. I took it back and they told me they'll ""100%"" have it done that day. They didnt. So now it's 5:30, I have no car, and no way of getting home. They didn't care. Finally, the next day, they fix it. $25 for a seal. I'm wondering if that was the problem the whole time.
Even if one were to give Just Jeeps the benefit of doubt that they weren't flat-out screwing me, at the very least their customer service and quality control are horrible.