11504 Morningsun Dr, Austin, TX 78737
Parking: Lot, Free
No one wants AC trouble when it is 95 outside. Hanks got to my house very quickly to fix what was ailing my aging unit. Hank also did not pressure me into replacing the unit, instead recommending what could be done so that it will work for awhile longer. I definitely will call him when it is time to replace it. I recommend this company.
Hank's service is fantastic. After trying to deal with a home warranty service and getting NO results, I called Hank. He came out on a Sunday (SUNDAY!) and fixed me up. Gave me a diagnosis and enough refrigerant to get me through until (hopefully) I can get some satisfaction from home warranty. Meanwhile, I'll be calling Hank for any future AC/heating issues.
We have used Hank's since we moved into the house 8 years ago. The first time we chose to call them over another company was only because their sticker was on our AC unit. They have actually serviced this house for the past 20 years through the various owners and have more information on the air conditioning unit history than we do. They are great and reliable company and I would highly recommend them to anyone.
I've been a customer of Hank's for the past 11 years, and have had consistently excellent service. Prompt, courteous response to calls, competent technicians who have shown up when they said they would, more than satisfactory service, and great follow-up for any problems. I highly recommend them for any residential heating/ AC needs. I've been an Austin resident for 20 years and they'll always be my first choice.