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Extra Phones

Primary Phone: (512) 477-8729

Phone: (512) 477-8729

Neighborhoods
Central Austin, West University
Categories
Apartments, Real Estate Rental Service, Apartment Finder & Rental Service, Furnished Apartments

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Reviews

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Randi S.

04/01/2017

Overall

DO NOT RECOMMEND FOUNTAIN TERRACE APTS.. Not a safe or pleasant environment. Laundry machines dirty and/or broken. Manager & Maintenance are Verbally rude, insulting & abusive to tenants. Street people urinating on property and sleeping under stairs and in upstairs laundry rooms, used needles lying around with children on property. There was a gas explosion & a death in the swimming pool. Disturbing letters & notes left on tenant doors. A tenant shot his gun sending a bullet thru my studio two of us were residing in. There was mishandling of my account where I FOUND a sizeable CREDIT that the Manager attempted to cover up a second time. Agencies were contributing to my account due to cancer, etc. I had to immediately start depositing my rent in Fountain Terraces bank account for my protection. Suddenly the Manager became the victim. Professionals saw first hand and all findings were in the Manager's own writing. My physicians placed Fountain terrace on a NO REFERRAL LIST. I got out of my lease on a Constructive Eviction in MY FAVOR by the Manager and got 100% of my deposit back. While in an ACTIVE LEASE the Manager left one note on my door that reads "If you can pay more during the year come tell me". With a credit on my account I guess he wanted more. The Manager denied it and I gave him a copy of his own note. If I can save a single person from going to Fountain Terrace Apts. for the same experience I accomplished something good out of a horrific stay at Fountain Terrace Apts. I wish there was an agency that would oversee complex' like Fountain Terrace Apts. The Manager also calls all his tenants liars which only tells on him.

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