2113 Wells Branch Pkwy, Austin, TX 78728
06/04/2012Provided by Citysearch -
I highly recommend Dyezz Surveillance. They provide truly great customer service as well as the protection we need at an extremely affordable price. Any time I have a question I can talk to any of their knowledgeable staff and know that I will be taken care of with professionalism and pride. We wouldn't use anyone else!!
05/29/2012Provided by Citysearch -
I always choose the company with professionalism and industry experience. For security that is Dyezz. Someone is always available when I need them. Fair cost.. Fast installation. I would definitely recommend this company to friends and/or business associates.\n\nRami Jahedi\nCEO, Cani Solutions LLC
They truly are experts in what they do and provide incredible customer service. I decided on Dyezz Surveillance company over other security companies for a couple of reasons. 1. I was extremely impressed with the equipment and the pricing. Plus the options of payments that they offer. 2. The professionalism and willing to go about and beyond to make sure the system is up and running and that I am comfortable with the system and know how to fully utilize the system. So far it has been a pleasure to have Dyezz Security provide security for my family. I feel like John and his staff are sincere and genuine when they tell you they want you and your family to feel safe and provide protection to your family. I would HIGHLY recommend Dyezz and have already referred them to some people.
I have used Dyezz surveillance for over 7 years at all of my Coyote Ugly locations nationwide. They have always provided superb customer service. John and Matt have been nothing short of excellent. Their business model of working as hard if not harder than their employees is exactly how businesses should be run. When I see other businesses doing it that way, I know the relationship will be perfect. Their new motto should be ""We do good business."" Very few businesses can say that these days............
05/16/2012Provided by Citysearch -
Dyezz is nothing short of the benchmark of what any business should be. Fully devoted to customer satisfaction, easily reached when something needs to be addressed and a product that delivers what they promise. I used them for my business for alarm, surveillance, and fire, I don't have enough thumbs to give them the proper thumbs up for their work and their service. Bravo.
05/15/2012Provided by Citysearch -
Dyezz Surveillance is not just another company in the market. They truly believe in treating each customer with utmost care and professionalism. Their team of professionals go above and beyond to make sure a customer is happy. My whole experience with them since last 18 months has been phenomenal. They had the best rates in the market to secure/monitor our home compared any vendor out in the Austin market. They send people if there are any issues immediately without delay and look to exceed the expectations of their customers. I recommended them to friends and businesses all the time. There is no one better than Dyezz !!
05/11/2012Provided by Citysearch -
I had been with the other guys for over a couple of years and had never realized i had been paying three times more per month then what dyezz charges. Not only was i paying more, their service was lousy. At Dyezz not only do you pay a great rate,their customer service is excellent. Their technicians are are so professional. They do a very clean job and explain everything they are doing as they go alone the way. They are never late for an appointment. With this kind of professional service i would recommend them to anyone\n
05/07/2012Provided by Citysearch -
We use Dyezz Survelliance for our home and for our 3 businesses and they are great to work with. We have camera's at our stores that can be viewed from our laptop, desk top or ipad which makes it very easy. We also had alarm systems installed w/monitoring on all. We have worked w/Dyezz for over 8 years.\n\n
04/30/2012Provided by Citysearch -
I can't thank Dyezz Surveillance enough! They installed a video monitoring system in our home and monitor our alarm system. They have helped us protect our home and make our family feel safe. With their professional service and knowledgeable staff I would recommend them to anyone.
04/26/2012Provided by Citysearch -
I wanted to THANK Dyezz Surveillance, for such a great team of Professionals!!! I have never had such great communication with any other security company. And to many times Great goes unnoticed!!!\nWe have had 2 very reputable companies before, and have had to sign contracts and then still had hidden charges added to our bill,or increase in monthly monitoring during the contracts! John Dyess, has trained and knowledgeable professionals on his team. From the original tech service call, or just help on the phone with my keypad, no one has ever been more polite to me on the phone or in person! And now that we can monitor our home from our phones or computers, what more do we need to fill secure at home. We have used them for 5 years, and could not be happier I have referred them to all my family and friends for job well done!\n Thank you again,\nSandy & Cody \n\n
04/25/2012Provided by Citysearch -
I transitioned from ADT to Dyezz with a hassle free experience. The service is fantastic and everyone is really friendly. It's like having your own personal security service. You will not just be another customer account number, but a valued member of something bigger. I would recommend Dyezz to anyone I know, and after all that... It's a killer value at $14.99/Month. You won't find this level of service and professionalism from any other company at this price point. Period.
04/23/2012Provided by Citysearch -
I recently went with Dyezz Surveillance to install 3 camera around my house. Everyone I dealt with at Dyezz is extremely professional and courteous! The installer came out to install the cameras a couple of days after I decided to go with Dyezz. He was very knowledgeable and made sure the wires were all hidden away. One my camera's was messed up and the next day Dyezz call me up to reschedule and fix the camera. When the installer came out the fix the camera I had him hook it all up to my router (which allows you to watch via smart phone or computer). I love being able to see my house and check on everything even when I'm not home. My parents also enjoy it because they watch us playing with our son in the backyard which makes them feel like they are here with us. I would definitely highly recommend Dyezz to anyone that is looking to install security to their home!!
03/28/2012Provided by Citysearch -
We used Dyezz for our home security needs in the Houston area and are extremely happy with our choice. The services offerred and quality of work has been great. The customer serivce received from the original inquiry, installation, and later needs has been of top quality (and that is hard to come by these days). Dyezz is highly recommended from our experiences!
02/27/2012Provided by Citysearch -
Dyezz provides service for my personal home and for several community associations that we manage. They completed the install when they said they would and at the best price. Dyezz is the only security company we use because we know the job will be done right.
I recently had Dyezz Surveillance install security cameras at my house and I can't say enough good things about the people at Dyezz - Casey, Matt, John and the techs who handled the installation and setup. I was comfortable with the price they offered as well. Follow up contact and resolution of a camera issue I had was fantastic. Give Dyezz a call if you are thinking about installing security cameras at your home or business.
We are a small non-profit and really appreciate the service the Dyezz team has provided us. They are knowledgeable about our needs and set up a system that is just right for us. They are nice to work with and respond to our needs on a timely basis. Thanks!
02/20/2012Provided by Citysearch -
We have been using Dyezz Security for over 6 years now and couldn't be more pleased. Attention to detail, quality workmanship, and a price that no other security company has been able to beat thus far. We have 17 locations here in the Austin Market and over 20 that these guys service in the Texas region. Same day service is usually the norm with these guys and if things are backed up, they get to it first thing the next day.
02/19/2012Provided by Citysearch -
My overall experience with Dyezz Surveillance, is that they are professionals that give great and efficient customer service. They make me feel as if they do care about my home and wanted/ appreciated my business. I have seen the Dyezz logo all around town and had also been referred to them by a friend. At the end of the day I feel that I made the right choice going with Dyezz Surveillance. Thank you for protecting my home and my family.
02/08/2012Provided by Citysearch -
If there was one business that I could give 100 stars to, it would be Dyezz Surveillance. We became customers for about 2 years ago after our finding out that our previous company hadn't actually connected our security system correctly and we had been paying for monitoring for over 6 years without it ever working! No refund offered - we searched for a new company and found Dyezz. \n\nI thought I'd give them a try because of their low monitoring rates. I loved that I could support a local business. Now, here's why I want to give them 100 stars...\n\nAt the end of May of 2011, my husband and I went to sleep at around midnight. He rolled his eyes as he usually did when I asked him to turn the alarm on (he thought they were a ""false sense of security."") We were fast asleep when the alarm went off. I was petrified that someone had broken into our home and wouldn't let my husband leave our bedroom to face this ""intruder."" \n\nAfter a couple of minutes, he cracks open our bedroom door and a massive burst of black smokey air came in - there wasn't a burgler, it was a FIRE! We couldn't even see each other and we were standing right next to each other - there was thick black smoke everywhere. \n\nWe couldn't get out from the back door because that's the area where the fire was so we head towards the front door right as the fire department pulls up to our house. WE HADN'T CALLED THEM. DYEZZ HAD. I didn't even realize that they actually monitored our smoke/fire along with the standard burglery type alarm. \n\nWe didn't have to do anything but safely get out of our house. Our alarm woke us up, contacted the fire department for us, dispatched them to our address and SAVED OUR LIVES. \n\nI didn't even know it at the time but I was pregnant with our first child, who I will be giving birth to any day now. Thank goodness for Dyezz monitoring and them making sure that everything was transferred over correctly and working when we switched to them. \n\nTheir customer service has been exceptional. Any time we're going out of town or need to contact them to let them know of a ""change"" they pick up the phone immediately, answer my questions and take care of it on the spot. I love that I can call them, email them or contact them through the website and NEVER have to wonder whether my issue was taken care of or not. \n\nI found out today that they offer Android and iPhone apps to monitor your alarm and home as well. I called them this morning to ask them about putting in a cellular backup so I could get rid of my $47 AT&T phone bill. They are coming in a few days to set up our back up so that we can get rid of our home phone line. \n\nThis company keeps getting better. I highly encourage you to switch over to them. Forget ADT and all of the other companies who charge an arm and a leg for the exact same thing with worse service and longer hold times. I love that I can call them and ask to speak to the owner (if I EVER had to) and he would be right there. \n\nWe are customers for life!