Dave's Ultimate Automotive
Austin, TX 78751
Brands Serviced: Dodge, Audi, Jeep, Mercedes-Benz, GMC, Volkswagen, Lexus, Ford, Chevrolet, BMW, Toyota, Acura, Chrysler, Ram, Honda, Nissan
Appointment Needed: Yes
Services: Air Conditioning & Heating, Tires, Wheels & Alignments, Steering & Suspension Systems, Fuel, Emission & Exhaust Systems, Inspection & Diagnostic Services, Transmission & Drive Train Services, Cooling Systems, Major Engine Repair or Replacement, Engine Service, Brake Service, Scheduled Maintenance & Tune Ups, Oil Changes, Ignition & Electrical Systems
Shuttle Service: Yes
Wow! This place is awesome. I brought my car in for noise's in the rear end, was told by another shop (ok Sears) that I needed shocks and rear differential service. The noise was only above 50 mph an hour so wasn't sure if it was true or not. Went to Dave's the Service Manager took it for a ride, came back in, told a technician to put in on a lift. Found out my rear tires where scalloped. All I needed was rear tires, shocks where ok, and they did the differential service for me. I am so glad to have Dave's. I tell everyone I know and all my co-workers to go to Dave's. They even have taxi coupons for someone that gives you a ride to drop off the car or for you to pick it up. How cool is that!
My car is my baby and I love taking it to a place where the people all know what's going on and what they're all talking about. Dave's is such a place. Everyone here is super freaking nice and they all are genuinely interested in you and your automobile. They don't give you a run around, they don't give you long winded ""recommendations"" they just wrench on your car, tell you what's wrong (should there be something wrong) and tell you how they'll fix it. Truly hassle free mechanic.
Best part is they service Subarus and more. I will take my Subie no where else!
11/06/2011Provided by Citysearch -
As mechanics these guys might be OK, but really watch out for their pricing. For me they charged 100$ (2hrs) for an initial diagnosis. That would be OK if I had not told them exactly what was wrong with the car to begin with when I dropped it off. So they spent 2 hrs finding out what I told them for free. On top of that, they charge me with a ""Level 1 drivability test and inspection"" which is 3hrs or 150$. So I am out 250$ before any real work is done. They find two problems (one of which was dubious). Both of those apparently took 4hrs each, or 400$ in labor to fix. One of those was to change a fuel filter which should not take a good mechanic 4 hours. I leave one star since there is actually a chance that my car is actually fixed, which would be nice. Watch out!
PS, I strongly suspect many/most of these 5star reviews are fake. Anyone who actually went there would mention the price, even if they are ""in love with Dave's"" or whatever.
10/13/2011Provided by Citysearch -
About two weeks ago, i went to Dave's to get my state inspection and oil changed. When i asked how long it would take to do everything, my estimate was an hour. i got a phone call in about half that time, with it finished. Very reasonably priced. Everyone at Dave's was friendly, and supportive and explanitory of what needed to be done. I have no idea how cars work, nor when to get the oil changed. I'm so glad i took my car to Dave's. i will DEFINATELY be back! Thanks Dave's!
07/26/2011Provided by Citysearch -
Went there to get my check engine light off, I was told that it was my gas cap. They told me that i needed a diagnostic of $99 I came out with and estimated $1500 in repairs. Guess what?? I went somewhere else, they change my gas cap, and I passed the State Inspection.
They even said that I needed to change my O2 sensor for $400, but my State Inspection said that my O2 Sensor was fine. They just tried to rip me off.
Don't go there!!
05/20/2011Provided by Citysearch -
There are a lot of things I love about this place! First off, the people who work there, I have yet to meet someone nasty or not smiling. I believe her name is Michelle, was just amazing. I told her I would come back by about 1, but ended up my friends wanted to take me out for a while longer. She gave me a call to make sure I didn't need a ride back to the shop to get my car.
Also, I love how most of their stuff is online, makes it easy to figure out how to schedule and fit things in. The text message reminders are great. This is a really great use of media and technology for their business.
:D Go local.
04/29/2011Provided by Citysearch -
I have been using Dave's for years and I just want to rave about their amazing service. Todd especially, is wonderful. My car recently hit 90K miles and has been vibrating when braking on a big hill, plus I wanted to see how it was doing, what I might need to get done in the coming months, etc. Normally walking into a shop and saying ""tell me what I need done"" is carte blanche to take royal advantage of you. Not at Dave's. They did a very thorough inspection, found I needed my brake fluid flushed (they show you the test strip) but that my pads and rotors were great, that I should pay attention to the fluttering, and they'd check it out at my next oil change. Additionally, my power steering fluid needed flushed. Otherwise, they declared the car in great shape. In half the time they quoted me, my car was done and ready to roll. And, since I refer people to them all the time, I had referral credit on my account. My ""Big 90,000 Mile Check-Up"" final cost? -$22 Yup, I still have a credit on my account and spent nothing out of pocket. I have a good hairdresser and a good mechanic. Life doesn't get much better than that.
04/13/2011Provided by Citysearch -
I live in Dallas and was on vacation in Austin last August. The transmission went out on my Honda and Dave's installed a rebuilt one. There is a 12 month/12,000 mile nationwide warranty and a 24 month/24,000 mile local warranty. Last week, the transmission started acting up on me. I was in the Dallas area. For whatever reason the nationwide Napa warranty wasn't going to cover my problem. The manager at Dave's stepped up to the plate and assured me that they would back their work, even if the Napa warranty wouldn't. They paid to have my vehicle towed to an independent transmission shop in Dallas and paid them to do the work. The people that I dealt with were extremely friendly, understanding and helpful. It is very refreshing to know that there is a place that actually works hard to make things right and backs up their work with more than words. That place is Dave's Automotive.
01/29/2011Provided by Citysearch -
I got my car fixed at Dave's. They gave me an estimate and it was high. But I figured since they had a A+ Rating with the BBB I figured I tried them.
The place is in good shape and customer service is good. They called me and told me what as going on. But the little added fees started adding up and can start to break the bank if your on a budget.
01/17/2011Provided by Citysearch -
I've been to many auto shops locally in the Austin Round Rock area, and none of them have had exceptional service and great workmanship. Before going to Dave's, I was always shopping around for cheap auto shops, but everytime I did, I would get burned. You walk in to most auto shops locally, first thing you see is a grease monkey running the place who always wants to take your money. At Dave's you walk into a warm-freindly environment and they always know your name. They go over every detail of services provided and give you many options to help with your budget. They helped me with with extended warranty and had it repaired within a two days. For sure every vehicle that I need serviced, even if its just an oil change, is going to Dave's, THANK YOU for getting me back on the road again!
12/09/2010Provided by Citysearch -
I have my daughter in Austin as a student at UT,I have read so many posistive reviews about how good and honest you folks are and told my daughter to go there.She calls me with a qoute of over 1000.00 for brakes on her 97 civic,i called around and found instantly 5 shops in Austin that could do exact same job for half,are you folks in kahoots with using only expensive Napa parts. I have told my daughter to stay away from a shop that obviously is posting thier own hi five great reviews,no one posts 10 good reviews the same day unles they are the owners of an establishment-we are not that stupid.
01/19/2010Provided by Citysearch -
Being new to the Austin area I'm once burned twice shy about new mechanics working on my SUV. I read all the comments on Daves and decided to give it a try. Its THE BEST experience I've every had with a repair shop. They told me exactly what was/wasnt wrong, did NOT try to sell me things/services I didnt need, were very straight forward with pricing and timelines. Believe me when I say I've dealt with plenty of servers in the Gulf coast area and never met this kind of service before, I say thank you to everyone at Daves on Congress, its well worth going to. I will return.
11/16/2009Provided by Citysearch -
Very pleased with service at Dave's ultimate automotive. My car had been running with a pulsing, shaking feel for some time and Ive had other shops recommend fixing the transmission or starter. J.R. from DUA informed that I had a worn out hose that was causing to much air to be pulled in relative to fuel causing this now drastic pulsation. Really appreciated the detailed information, and now my car runs better than it has in a long time. I will definitely return to Daves for any future car problems.
04/23/2009Provided by Citysearch -
I have been to Dave's for a few different reasons over the past year or so. I recommend it to anyone who wants service on their vehicle from real people who will talk to you straight and get you back in your car asap. The free pick-up service is extremely helpful! You can get just about anything you need for your car done at Dave's Automotive. I highly recommend the place!
04/08/2009Provided by Citysearch -
I was referred to Dave's by a friend when my Mustang broke down. JR called a wrecker service for me and contacted me as soon as they received my car. I had a quote a few hours later and by the end of the following business day my car was ready to go at an excellent price! Unfortunately, I had a DIFFERENT problem the very next morning, leaving me stranded on the highway during morning rush hour. Michelle was already in the office, called a tow truck AND had Andrew (store mgr) pick me up and take me to work. Once the car was done - SAME DAY - JR brought my car to ME at work on the other end of town since I had no way to get to the shop and also to put my mind at ease that there would be no further problems. On the way JR was concerned with possible over heating and took it to the North Austin location to check it out. After he filled my coolant, he picked me up. Michelle and JR even stayed LATE to inspect my car since it was out of date. When it came time to pay, the charge was not only cheap, but cheaper than what they had originally quoted me. They gave me a card for roadside service, should I ever need a tow truck, and a few other unexpected perks! I must say, through all of my concerns, they were very friendly, professional and informative!! I would DEFINITELY recommend these guys and they now have my car service for life - or as long as I am in the Austin area!
A BIG THANKS to JR, Michelle and Andrew for everything!!! Y'all are AWESOME!!!!
04/07/2009Provided by Citysearch -
I brought my sister's car in for repairs on a Friday, not knowing how popular this place was. Still, they were able to fit me in without an appointment and had an oil change, inspection, brake fluid flush and transmission fluid flush done in a few hours. They also shuttled me back to my home, since they weren't sure when they would be able to do the work and didn't want me to have to wait at the shop. I told my sister about the excellent service. She plans to go to them for car care from now on-- I certainly will be bringing my own car here in the future. Highly recommended.