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Smart Service * Trusted Reputation

General Info
Austin owned since 1986. Clarke Kent Plumbing has earned a reputation for having clean-cut, articulate technicians who can solve problems sometimes others can’t.
Business History
Austin owned since 1986. Clarke Kent Plumbing has earned a reputation for having clean-cut, articulate technicians who can solve problems sometimes others can’t
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Services/Products
◾backflow prevention devices installation, repaint and testing ◾emergency service for water heaters ◾water main repairs ◾sewer main repairs ◾slab leaks ◾auto-sensored faucets and fixtures ◾sewer odor detection ◾drinking fountains - repair and replacements ◾dedicated fleet for emergency service ◾drain and sewer lines cleared ◾camera and video inspections ◾hydro-jetting ◾water and sewer line locating ◾slab leaks ◾roof and floor drains ◾sewer pumps ◾toilet stoppages ◾a/c condensate drains
Brands
Advanced Plumbing
Payment method
all major credit cards, amex, discover, visa, master card
Location
Servicing Austin and Surrounding 5 county area.
Neighborhood
South Lamar
Amenities
FAST & SAME DAY EMERGENCY SERVICE
Languages
Spanish
Other Email

Social Links
Categories
Plumbing-Drain & Sewer Cleaning, Building Contractors-Commercial & Industrial, Plumbers, Plumbing Contractors-Commercial & Industrial, Water Damage Emergency Service, Water Heater Repair, Water Heaters
Other Information

Parking: Lot

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Reviews

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Kattie Ponessa

05/27/2011

Provided by Citysearch - 
Overall
Great Business

Very good experience. The service man was prompt, proficient and personable. He was able to diagnose the problem (explain it so I could understand)and complete the fix in a reasonable amount of time.

Julene Erle

04/26/2011

Provided by Citysearch - 
Overall
Great Plumbers ! Thanks For Everything

Pleasant and professional.

marhta schaeffer

03/17/2011

Provided by Citysearch - 
Overall
Thanks Guys

Pleasant, quick, and professional. Excellent.

WilsonPaula

03/10/2011

Provided by Citysearch - 
Overall
Just Perfect.

The plumber assigned arrived on time, worked hard and did a good job. He restored the area as best it could be done after the inspection. My only problem was I was told someone needed to be home for the city inspector but when the inspector didn't show when expected I called up the office and was told no I didn't need to stay home since it was an outside job. This could have been a problem for some people if they are taking off work to stay home when not necessary.

Guest 85218

12/09/2010

Provided by Citysearch - 
Overall
I'll definitely be calling Clarke Kent and Marcel again!!!

I haven't dealt when any other plumbers here besides Marcel, but as far as I am concerned he is the best. He is just a friendly and pleasant fellow as well!

I needed some new sink plumbing hooked up in our remodel and an RO water filter. I ordered the RO off of Amazon. When it came I saw the tank was HUGE. Since we'd bought a 9"""" sink and larger disposal I was convinced the RO system would have to be mounted in the cabinet beside the sink, thus losing precious storage space. Was I ever wrong. Marcel made everything fit neatly! And we still have plenty of room for soap/cleaner storage below. Amazing.

Marcel also offered a some suggestions with the kitchen sink faucet arrangement I hadn't even considered. Like installing a pneumatic button for the disposal right on top of the sink next to the faucet and soap dispenser. I didn't even know such a thing existed! But wow, is it ever handy.

The other 4 sinks were hooked up very quickly and again the results look beautiful. The piping is metal, stainless steel I guess. Looks like it will last for years and years to come!

At the end of the day, the bill came in right in the middle of Marcel's estimate. No surprises!

I'll definitely be calling Clarke Kent and Marcel again if we have any problems!

penniehaims

12/08/2010

Provided by Citysearch - 
Overall
Clarke Kent employees tends to be fair, open-minded...

Clarke Kent employees tends to be fair, open-minded, and knowledgeable. Many of them are talented communicators. They are good at displaying several remedy scenarios and explaining the risks, costs and benefits of each. I've never felt pressured into a particular path forward, and the costliest remedy is often not the recommended one. Once, when we did have a real misunderstanding about a job's scope and schedule. they were fair in the way we worked it all out.

Florida guest

11/04/2010

Provided by Citysearch - 
Overall
I highly recommend them

It is hard to give anyone five stars in a situation that was so bad, but Clarke Kent did the best possible job for us under very inconvenient circumstances for my roommate and I and I would highly recommend them.
Long story short, we found out the house we are renting had multiple gas leaks under the house and the whole gas pipe system has to be replaced. During one of the coldest weeks of the year in a very drafty old house. The prospect of having no heat, hot water or cooking ability was not a good one, not to mention our landlord was less that cooperative. Our plumber Marcel told us that since the work would start on a Friday we would have to wait through the weekend for him to finish it on Monday or Tuesday.
However, it got to be the end of Friday and Marcel stayed an extra couple hours since it was taking faster than he thought so we would have heat for the weekend since he new we didn't really have anywhere to go and we were worried about out pets. He also took over talking to our landlord about the project since we were probably not the best relay and he knew she was giving us a hard time about everything. It was so great to let him deal with it.
Then a few days after the repair I swore I smelled gas so I called him and he came over after work one night to make sure there were no leaks left, which there were not. He was so great, as were the customer service people I spoke with over the phone. If you ever have to go through a similar ordeal or anything involving plumbing needs, I highly recommend Clarke Kent and especially Marcel.

HappyGoLuckyJanuaryDay

10/15/2010

Provided by Citysearch - 
Overall
Highly recommend

I would highly recommend them.

Virgo567

10/08/2010

Provided by Citysearch - 
Overall
They will definately be my future water heter repair people.

They will definately be my future water heter repair people.

The Bright Side

10/06/2010

Provided by Citysearch - 
Overall
They did a really good job.

They did a really good job.

clearbluesocalwaters

09/29/2010

Provided by Citysearch - 
Overall
Good job!

They were really fast AND did a really good job!

Guest User

09/28/2010

Provided by Citysearch - 
Overall
Courteous,competent

Courteous,competent. Arrived on time. Nothing but good things to report.

EMAuser

09/27/2010

Provided by Citysearch - 
Overall
I recommend them to everyone

I recommend them to everyone

BEANO

09/21/2010

Provided by Citysearch - 
Overall
They are more like Superman that Clark Kent!

They are more like Superman that Clark Kent!

superguest

09/01/2010

Provided by Citysearch - 
Overall
We strongly recommend Clarke Kent Plumbing

We strongly recommend Clarke Kent Plumbing and will use the company for all our plumbing needs.

GuestUser0

08/31/2010

Provided by Citysearch - 
Overall
very pleased

I was very pleased with the service I received.

MrsCoffee

08/27/2010

Provided by Citysearch - 
Overall
star for good costomer service

Sorry I forgot my plumber's name (though I just got off phone with him). 5 star for good costomer service.
Today is friday, and I needed to fix water heater. I was refered to Clark Kent by another nice plumber. They was quick at responsing and dispatching. Though it is after 5pm, they still dropped by. For some reason, the previous plumber already fixed the problem. So this guy inspected the whole place and insured me that everything is fine now. He didn't even charge me dispatch fee!!!!!! They will definately be my future water heter repair people.

CircleK

08/24/2010

Provided by Citysearch - 
Overall
I can't be more satisfied and would recommend this company t

The plumber from Clarke Kent was at my house at 8:02 this morning and was here for about 2 hours. They did not sell the water heater to me but have been out to fix it on my side of the duplex and on the rental side too. He determined my thermostat was bad but knew based on the install date that there was still a warranty on the part. He left to get the part, came back to install it and charged me for labor only. He completely handled teh part warranty for me at no extra charge. I can't be more satisfied and would recommend this company to anyone.

Complicated99

07/20/2010

Provided by Citysearch - 
Overall
Couldnt be happier

At the end of the day, the bill came in right in the middle of Marcel's estimate. No surprises!

I'll definitely be calling Clarke Kent and Marcel again if we have any problems!

hammerheadshadow

06/17/2010

Provided by Citysearch - 
Overall
Outrageous bill and still not repaired

Clarke Kent Plumbing came out twice to fix the leak in the bathroom and fixed it in a way that it still leaked in 2 places after their repairs were done. The downstairs neighbors had to cut their ceiling again to fix the brand new Clarke Kent ""repair"" which leaked in 2 places. Oh yeah they only charged 350% (hundreds and hundreds of dollars near a pushing near $1000) more of what the other company had charged for the same repairs later on. The other company did manage to fix the leaks as the job was very simple. So ripped off with no repairs done. Use them if you want to pay 350% more than what it costs to do the job and still have the same freaking leak. Disgusting...