Barker Roofing & Sheet Metal Inc
8616 Hillmoore Dr, Austin, TX 78719
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There were some warranty issues with the roof within a 1 year total home warranty. The scheduled with me to come out and address the problems on Tuesday and never showed up. When I contacted them they apologized and rescheduled for Friday. They never showed on Friday and after I called them they said it was because they had leaks they had to fix elsewhere and would come out Monday. It is now Monday and they've no showed again. They have now no showed on me 3 times. Each time I've had to take off work to be here for them to fix my roof. These people are horrible, unreliable and do not stand behind their work.
DO NOT use Barker Roofing. It seems they are too busy trying to chase new work to take care of warranty issues. Clearly they do not stand behind their work.
Do yourself a favor and investigate carefully. Had work done as sub-contractor for remodel last fall. GAF roofing product is fine, wish we would have had another installer. Site supervisor made a comment to customer that "I WIN!" during discussion of ridge vents. Same day that crew was here, some 70-80 limes disappeared from our trees. Every fruit was stripped off of the trees, nothing left. No one asked if they could have some. Just basic thievery by members of the install crew I suppose. Did not bother saying anything to company, as per self admission by Rebecca Barker, she/ the office does not communicate with their crews. Customer service on day of install and associated work leaves much to be desired.
06/21/2012Provided by Citysearch -
Barker roofing came out quickly, gave me a competitive quote and completed the work within two days! The company was very prompt with returning phone calls and answering my questions. My roof looks great and I would definitely recommend them to others!
06/07/2012Provided by Citysearch -
Everything they did looks great. They replaced the roof on my house and also the metal roof over my back patio. Unfortunately every time it rains, the rainwater backs up on the metal roof and pours inside of the patio. After a representative coming out to look at the roof and admitting to the mistake, the company is asking me to pay for them to come fix it. After two calls to them, they will not return my calls. I finally got in touch with someone today to tell me that the owner will be there tomorrow. They have admitted to their own mistake, but will not warranty their labor or product.
Their customer service is great while they are trying to get your money. However, after the initial job is done, do not expect the same.
05/26/2012Provided by Citysearch -
We just had a new roof installed this week and had a wonderful experience with Barker Roofing! They were referred to us by a friend who is a local builder and highly recommended them. They were able to come out quick, completed the job very fast and did a fantastic job!!! The team was polite and left the work site clean every day. Thank you so much! You made the sell of our house that much easier!
04/23/2012Provided by Citysearch -
Having discovered we needed a new roof I spent several weeks researching contractors for the job. I setteled on three and requested inspections. Barker was the only one that would prepare a detalied line item estimate with out involving an Ins Adjuster first.
Don La Faitte provided the inspection service and submitted a written proposal with several options in just a few days. We choosew Barker for the job and WOW! did they ever knock my socks off. The entire staff and install crew were true professionals. Everything was completed on time with no hold ups. It was truely amazing to watch the process and see how they handled all of the waste materials without leaving any mess behind. Great Job Well Done
03/18/2012Provided by Citysearch -
I certainly will remember Barker Roofing and the professional way they do business! I didn't even know there was a problem with my roof until a neighbor pointed it out. Barker roofing came out, gave an estimate and completed the work with no fanfare at a good price. It was easy to make the payment using my credit card and I didn't even need to be home for the repair. Being a senior who still works full time, it is often difficult to get things accomplished in a timely manner. All the staff were professional and thouroughly nice.
10/03/2011Provided by Citysearch -
I recently used Barker roofing for a roof repair at my home. I had several shingles blow off due to some high winds we had come through in August 2011. I personally researched 3 vendors and found Barker roofing to be the best choice to handle this project. The Barker roofing staff was very professional and extremely knowledgeable about all aspects of roofing, construction and home improvement. Because of their great pricing for repairs, I also had them replace my entire fire chase that was deteriorating due to improper drainage. The work was done quickly, efficiently and cleanly. The workers were on-time and professional as well. I couldn't have been more satisfied with the jobs that Barker roofing did for me and I plan to use them in future projects. I highly recommend them. It was an excellent working experience!