814 Romeria Dr, Austin, TX 78757
Parking: Lot, Private
Price Range : Below Average
Services: Refrigerator Repair
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12/27/2009Provided by Citysearch -
Although they don't have tons to choose from, what they do have is a good deal. They buy close outs and will look for a particular appliance for you. They do not carry crappy used stuff like the big place up the street. They ordered a new built in microwave for my friend at a lower price than a used one at Giant. I own several rental properties and always do business with them - I find Kirk especially helpful. Delivery is prompt, professional and reasonably priced. I recommend them to my real estate clients.
I thought I would write a review b/c I SAVED so much money purchasing my entire kitchen Stainless Steel Appliances. I truly shopped around for the best deal and Appliance Associates just beat the competition (lowe's & home depot) AWAY. Lowe's offered to match AA deal until they saw what good of a deal I was getting! I bought my fridge & microwave out of the scratch & dent section (you would literally have to examine my microwave to find the scratch and the dent on my fridge is on the side that is next to the wall) and then I bought my stove & dishwasher new. I saved so much on the new appliances that I was able to get a better dishwasher than what I was going to get at Lowe's/HomeDepot. Not only was the service & cost spectacular, but he even printed out ADDITIONAL manufacturer REBATES so I could mail in to get more money BACK! By far, I never have to shop around again. Appliance Associates will ALWAYS be my first choice. GOOD JOB!!!
I have bought both a refrigerator and a stove from this business. In both cases, I saved lots of money, got an excellent product, and the staff knows what they are talking about. They sell mostly mid-to-high end products with only minor (if any) scratch and dent defects.
05/28/2007Provided by Citysearch -
For the past week, I visited 3 scratch & dent appliance stores in my search for a refrigerator, front load washer and dryer for my new home. These were my criteria: Price, Selection, Customer Service. All of which carried an equal amount of importance. ==== Aus-Tex Appliance: Limited selection; They carry LG and GE mostly, and a lot of used stuff, which I was not in the market for. Good Prices, poor atmosphere, not professional, high-pressure. Poor customer service. I didn't go to the North location after my experience at the South Austin store. 5 of 10. ==== Giant Discount Appliances: Large selection and carried all the brands. Average to good prices, very friendly and professional, low-pressure. Great customer service. Also visited Austin warehouse. 9 of 10 ==== Appliance Associates: Nice people, nice prices, very poor selection. They just don't carry much inventory. 7 of 10 ==== I chose to purchase my appliances at Giant Discount Appliances from the Round Rock location. Although I felt Aus-Tex Appliance had slightly better prices on the washer and dryer, but not the refrigerator, Giant worked with me since I purchased a refrigerator, washer and dryer. Their customer service was some of the best customer service I have ever experienced. The lady at the Austin store told me that no one at Giant Appliances works on commission so they have a no-pressure sales approach, which was very reassuring. I thought Giant Appliances was a large franchise, only to learn that they are a family operated business who started here in Austin. They were very, very informative and made me really feel like they were looking out for my interest, not what you expect from sales people. The Round Rock salesman, Miles, was very good to us. He helped us select what we were looking for and didn't try to upsell us on anything. The store was very clean and impressive. They also sell TVs, but their prices were very mediochre. I am going to recommend all my friends and family to Giant.
03/31/2006Provided by Citysearch -
It is not often I take the time to write a review. The products are first quality - unless of course you prefer a discount for a scratch and dent. Delivery, installation and removal of old appliance far less expensive than those big box shops. Will be back for additional appliance needs in the future. Support the family owned businesses in Austin!