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Apartment Experts North

(72 Reviews)

9025 Research Blvd Ste 225, Austin, TX 78758

(512) 339-4411

OPEN NOW
Today: 9:00 am - 6:00 pm
31
YEARS
IN BUSINESS
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Apartment finding is easy with Free Apartment Locating! Walk-ins Welcome 6 days a week! Appointments avaialble on Sundays! Find your next Austin Apartment fast with the expertise of a qualified Austin Apartment Locator!

General Info
The Apartment Experts North apartment finder has access to a comprehensive database of virtually every apartment in Austin with current availability, lease specials, floor plans, pictures even lists of amenities and other specials features. Make an appointment with one of our Austin apartment finders and they can not only conduct your apartment search, but they can also help you with many other aspects of renting, like budgeting, moving, schools, transportation and relocation issues.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (512) 539-0099

Phone: (512) 339-4617

Fax: (512) 339-3717

TollFree: (888) 972-4411

Services/Products
Apartment Experts North has specialized in free Austin apartment locating since 1987. Our apartment locators offer friendly, personalized Austin apartment searches. Each apartment finder is a licensed real estate agent with experience in the Austin apartments market. Save yourself time and money and allow us to coduct your next apartment search for free!
Brands
Allendale Apartments, Allendale Homes for Rent, Anderson Mill Apartments, Anderson Mill Townhomes, Apartments Near Dell, Apartments Near Samsung, Apartments at the Domain, Arboretum Apartments, Arboretum Townhomes Rentals, Balcones Woods Apartments, Cedar Park Apartments, Cedar Park Townhomes Rentals, Crestview Apartments, Crestview Homes for Rent, Howard Lane Apartments, Jollyville Apartments, Leander Apartments, McNeil Apartments, Metric Apartments, Millwood Apartments, Northeast Austin Apartments, Northwest Austin Apartments, Parmer Lane Apartments, Pflugerville Apartments, Pond Springs Apartments, Rental Homes Near Samsung, Rentals Near Dell, Round Rock Apartments, Technology Ridge Apartments, Townhomes Near Samsung
Location
9025 Research Boulevard, #225, Austin, Texas 78758. North Central location on the southeast corner of Burnet and HWY 183/Research Boulevard. In the same shopping center as the Black-Eyed Pea, on the second floor. Plenty of free parking. Walk-ins welcome 6
Neighborhoods
North Burnet - Gateway, North Burnet
Amenities
Constantly updated apartment finder database with current rental rates and availability Shop Austin apartments from the comfort of our North Austin office conveiently located at 183 and Burnet Road Experienced apartment locators that can consult with you on everything from issues to renting to the area of Austin that best suits you, to the size of closet you need!
Languages
English, Spanish
Associations
Apartments Across America
Categories
Furnished Apartments, Apartments, Real Estate Rental Service, Apartment Finder & Rental Service, Rental Vacancy Listing Service

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Reviews

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Owlen B.

12/20/2017

Overall
Professionalism
Selection

Donavan Rich - Literally a miracle worker and an expert of all available properties in Austin.

Most importantly, he was able to help me get approved for several properties within the last several years with my prior credit and rental history challenges

Stephanie L.

10/26/2015

Overall

ABSOLUTELY THE WORST REAL-ESTATE AGENCY IN AUSTIN! They don't have your interests at heart or even on their mind. One of their realestate agents (BRANDY was her name) hung up on me because she didn't want to help me find something in the price range I was looking for. I'm sorry you're company and you're employee were too lazy to help me, because i've leased an apartment with another company and they got paid, not you. When a person calls about a particular unit in a particular area that you've posted and it's within my price range, why are you telling me you can't help me in my price range. Liars and thieves and to top it off, they're rude!

Margo A.

05/10/2015

Overall

Letter sent to our locator:



Just a note to let you know we have withdrawn our application at Tintara. Contrary to your opinion, this was, indeed, an inordinate amount of time to approve anyone for residency.



1. Viewed apartment on April 20.



2. Completed and faxed all applications by April 25.



3. Sent all required documentation in by April 28.



4. Spoke with "manager" Nick who said he would call me by 11 am the following day and if he didn't, I was to call him.



5. Waited until 4pm, called back, found out he had left for the day.



6. Casey informed me he would be in at 9:00 the following morning, she would meet with him immediately and call us by 10 am. No call.



7. By 3pm I called AGAIN. Was given a snitty attitude by Nick who informed me he said he'd call at 11, but not necessarily to give us status on the apps. What for, then? To discuss the weather???



8. May 6 XXXX needed a copy of the paid off debt letter, called Casey who said, "Oh, by the way, you're approved." That's nice. WHEN WERE YOU PLANNING ON CALLING US??????



So this process took from April 20 to May 6, 16 days -- and could have taken longer had XXXX not called THEM! That is NOT a reasonable amount of time.



We applied to another complex, one you had nothing to do with, and were approved within 45 MINUTES.





Just a heads up: Not everyone who lives in an apartment fell off the pumpkin truck. Some of us know what is reasonable in the application process and what is not. We also know an assertive locator when we see one, and unfortunately, you could have intervened here and made a commission. As it was, you chose to tell me WE had "unreasonable expectations". I don't think so. If I were you, I wouldn't refer anyone to that complex as it is "managed" by a totally incompetent and rude person. All you have to do is check ratings on Google and Yelp and you'll see we are certainly not the only clients who have fallen victim to this idiocy.



Thanks for what you tried to do.

Mark T.

06/17/2014

Overall

I would find another locating service !! Not thinking one could actually be bad at apartment locating, I too used Tisa Austin. TERRIBLE EXPERIENCE !!! We requested the domain/domain area, gated community, and a decent area of town. I also chose to do everything online as I had a deadline approaching quickly. She produced some options which were nothing even remotely close to what I was looking for. After trying again she gave me some better looking options. When I asked her the address she just told me "north austin right near the domain." Then explained why she couldnt give me the name of the apartment or the addresses. Only pictures, listed amenities and floor plans. I trusted in her to do her job and submitted application and fees to the complex I picked out of 4.

After paying for app and move in fees and being approved for move in, I was then asked to approve the lease and given a date to sign the lease and move in. I sent my room mate to sign the lease. She did.

Upon move in I came to the realization that the property was not gated. The property is not in OR near the Domain. The property is in Pflugerville! Not even Austin. Also Im not really sure what Pflugerville is like but it doesn't seem like Im in the greatest part of town... All in all this has been a horrible experience and for the most part is due to my decision to use Tisa with this apartment locating service. Not to mention she is rude.

DONT do what I did!! Way too many options out there to use instead. Good Luck!

Kamryn S.

04/14/2014

Overall

HORRIBLE! I got stuck with Tisa Austin and had one of the WORST experiences in customer service. Everything was ok at the beginning but as soon as i decided on a place and sent out my paperwork and a money order everything went to hell. I faxed my paperwork and got a positive receipt for delivery. Late in the day she emailed me saying the apartment didn't get my app and that they'd hold it till the next day at noon. I admit I freaked out because it looked like my social was compromised and I was down a good chunk of money. I admit I was not happy and I asked if she was conning me. She immediately called to reassure me that everything was ok. I tried to fax to the number again with a more reliable fax from web provider. Every attempt failed. I tried to contact both her and the apartments early the next day with no response. She finally called me at 3:30, HOURS after the apartment said they'd hold the unit and with hardly ANY time before they closed. But she didn't really call about the apartment, she started SCOLDING me about me freaking out over the idea of having my social compromised. SORRY BUT my SSN being STOLEN is NOT a small deal imo. She kept basically calling me out that I had no reason to freak out and that she was working to get things settled. She still has yet to call me today and this all went down 2 days ago.



Unprofessional and immature.

randi.dalton.9

08/29/2013

Overall
Best experience!!

Steve Weeden was so helpful with every aspect. From helping me find the perfect place to answering any and all my questions! Even after I had moved in. I wouldn't go anywhere else for help and I recommend him every chance I get.

Overall
Desiree Rico is AWESOME !!! Sh...

Desiree Rico is AWESOME !!! She was super cool and made finding an apartment an enjoyable experience. She made sure that I had the the criteria I wanted and narrowed the choices down to 3 so we weren't wasting time running all over Austin. She found the apartment of my dreams and I'll be moving in soon. Thanks SOOO Much Desiree !!! I'd gladly recommend you to anyone looking for an apartment. You Rock !!!

znewman

06/20/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

Patricia was excellent to deal with and we found an apartment very quickly. She was very professional! Would highly recommend her.

LynnP161

06/06/2012

Provided by Citysearch - 
Overall
Ask for Desiree! She gets the job done

Ask for Desiree! She gets the job done quick, and believed in me when no one else did and found a way! Desiree was helpful, sweet & kind! I will definately use her again and recommend her to my friends! 20 stars!! Thanks again!!

amrichardson

06/05/2012

Overall
Nick Ulrich. is. the. man! Per...

Nick Ulrich. is. the. man! Period. Seriously though, Nick from Apartment Experts has been nothing but a stalwart professional since our first encounter a little over a month ago. I will be going to UT for grad school in the fall, and I wanted to beat the summer rush to find a decent place before they were all snapped up. I consider myself to be a fairly easy going person, but I was getting frustrated by Austin Craigslist ads. On a stroke of luck, one Friday night I struck up an email exchange with Nick via an Apartment Experts Craigslist posting.



Nick, sensing my frustration, offered to have a phone conversation with me the very next day. While his demeanor is laid back, it was clear to me that he knows the landscape of rentals in Austin like the back of his hand. He quickly and adeptly made himself aware of my situation (why I was moving to Austin, how much I was hoping to spend, what kind of apartment I was looking for - I was looking for an apartment I could afford on a grad student budget, preferably with hard wood floors and on-site laundry, that was a shuttle ride from campus. He then sent me a follow-up email within 24 hours of our first conversation with three options of apartments he thought we be a good fit for me - for those of you not keeping track, it was a Sunday!



Nick helped me to find a great apartment complex which I agreed had apartments with all of the things I asked for, in a great neighborhood. He then went out of his way to keep in touch with the apartment management to make sure I got the number 1 spot on the Wait List - which landed me the only efficiency up for grabs from the complex in August. He seemed to have a great working relationship with the apartment complex.



Now, with the stress of finding a place off my shoulders, I can relax and enjoy my last summer of freedom. I recommend that anyone who is moving to Austin give Nick Ulrich a call. I'm really excited for my upcoming move, and you better bet I'm buying Nick a beer :-)

claystorey

05/11/2012

Provided by Citysearch - 
Overall
10 stars!!!!

They were very nice and helpful. I was blown away by the amount of knowledge Desiree Rico had of the area and the apartments in it. I couldn't believe that she found us an apartment with my wife's criteria and my monthly budget. When I walked through the door I was not expecting to walk out of it a short time later with everything we could have asked for -and more. We never could have done it without her and she made the application process not only easier but so much faster. You NEED to hire her if you are planning a move to Austin!

She is also the first Apartment search assistant that i did not hang up on due to lack of intelligence, politeness and overall common descency- and, if it helps, she is really cool.

magenfrench

05/11/2012

Provided by Citysearch - 
Overall
AWESOME SERVICE

We came to town with little more than an idea of what we wanted out of Austin, and then somehow thanks to Desiree Rico, we are leaving the same day with the apartment of my dreams that i never thought I would be able to find. In no time, now i have my apartment with all of my picky features and prefrences I wanted along with price i needed.

I never expected for this drastic move to be so fast and simple, but if it wasnt for Desiree and the other friendly people here, this would have been much more difficult and taken much longer.

i move into my apartment this week and could not be more impressed with the efficiency and kindness of the staff here and the convience and speed of their work.

TaylorDavis

05/09/2012

Provided by Citysearch - 
Overall
Lori Roos

Apartment Experts is awesome! We used Lori Roos and she was phenomenal. We live out of town and she came in on her day off (a Sunday) to go over apartments that met our criteria, then drove us around to look at the ones we had selected all the while telling us about the city. We ended up selecting one of the apartment complexes she found us that we had never heard of by searching on our own (before going to Apartment Experts). Thanks, Lori!

Mark Sooklal

05/08/2012

Provided by Citysearch - 
Overall
Desiree Rico

This was the first time using Apartment experts , and i have to say Desiree did an great job finding me the exact apartment that i requested , She is a very professional person to work with, an sure she will help you find what your looking for.. thanks Desiree.

Jessica1978

05/04/2012

Provided by Citysearch - 
Overall
Desiree is Awesome!

Go with Desiree she did it in a couple of hours on a short notice and success! Even with several obstacles to overcome she found me a wonderful place!
I move in next week!
Game on!
Thanks Desiree!!!

erinn87

04/30/2012

Overall
Thank You Nick! If you’re lo...

Thank You Nick! If you’re looking for an apartment in Austin, choose “Apartment Experts” and ask for NICK ULRICH. He has helped me find 2 apartments over the years and has always been professional.



The first time I called Apartment Experts and spoke with him I was already stressed beyond belief about relocating and finding a place in time. With his distinct, easy-going Texas accent he said, “Well, don’t you worry about a thing! We are going to find you a place. You just list off what you’re looking for and I’ll get to work!” I knew I had the right guy for the job. The first agent I contacted there (and you know who you are-agent with no commission!) told me I was conducting my search too early in the year and seemed to respond to my requests at a snail’s pace. Nick listened to what I wanted, started working immediately and my “too-early” search was over within a week. (No joke)



Each time, he exhibited patience and understanding when it came to the very specific needs I wanted in an apartment. My boyfriend and I thought we had a very specific idea of where we wanted to live in Austin. Nick showed us what we were asking for and then showed us 2 apartments we hadn’t even thought of. We actually went with the one we hadn’t thought of! Nick was more than generous with his time and was able to meet us at various locations around the city. Needless to say, I can fully recommend Nick Ulrich. When you call him, be prepared for a friendly voice, thorough questions (bring your wish list) and quick results. When you meet him, be prepared for a big Texas grin, laid-back style and the laugh lines to prove it.



Overall, a 10/10 experience.

Erinn87

04/29/2012

Provided by Citysearch - 
Overall
TWO WORDS...NICK ULRICH!

If you’re looking for an apartment in Austin, choose “Apartment Experts” and ask for NICK ULRICH. He has helped me find 2 apartments over the years and has always been professional.

The first time I called Apartment Experts and spoke with him I was already stressed beyond belief about relocating and finding a place in time. With his distinct, easy-going Texas accent he said, “Well, don’t you worry about a thing! We are going to find you a place. You just list off what you’re looking for and I’ll get to work!” I knew I had the right guy for the job. The first agent I contacted there (and you know who you are-agent with no commission!) told me I was conducting my search too early in the year and seemed to respond to my requests at a snail’s pace. Nick listened to what I wanted, started working immediately and my “too-early” search was over within a week. (No joke)

Each time, he exhibited patience and understanding when it came to the very specific needs I wanted in an apartment. My boyfriend and I thought we had a very specific idea of where we wanted to live in Austin. Nick showed us what we were asking for and then showed us 2 apartments we hadn’t even thought of. We actually went with the one we hadn’t thought of! Nick was more than generous with his time and was able to meet us at various locations around the city. Needless to say, I can fully recommend Nick Ulrich. When you call him, be prepared for a friendly voice, thorough questions (bring your wish list) and quick results. When you meet him, be prepared for a big Texas grin, laid-back style and the laugh lines to prove it.

Overall, a 10/10 experience.

Noe C

04/18/2012

Provided by Citysearch - 
Overall
Thank you, Rob Moreno!

My experience with Apartment Experts was entirely positive. I called and was immediately helped by a very knowledgeable agent, Rob Moreno. He used his expertise efficiently, and after spending a mere few hours working together we had secured an apartment that fit my needs exactly. This would not have been possible without Rob's professional guidance. Apartment Experts has an expansive database of every type of apartment in Austin, the staff is friendly, their service is efficient, and Rob's advice was honest and invaluable. To anyone who wants to find the best apartment possible without any hassle, I would definitely recommend Apartment Experts, especially their agent Rob Moreno. He certainly went the extra mile in helping me to find the perfect place, and I could not possibly be more satisfied. Thank you!

mcrider1011

04/12/2012

Overall
After searching for an apartme...

After searching for an apartment on my own in the past I decided to try using an apartment locator this time around. I had the pleasure of getting to know, and work with Kendra Werner who was very knowledgable of the properties here in Austin. I told her exactly what I was looking for and she provided a list of places that all fit my budget and style. I ended up leasing the first place that we looked at because I lvoed it so much! I am now settled into my apartment and couldnt be happier with my decision! Thank you Kendra for making my moving experience so easy!

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