Purchased my front door in 2003, their staff member arrived promptly and did an excellent job of refinishing the door yesterday. Looks as new as the day I bought it.
2020 Rutland Dr Ste BAustin, TX 78758
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From Business: There's never been a better time to transform you home with Champion of Austin! Think of us as a one-stop shop for everything you need to beautify your home's exterior: windows, sunrooms, siding, and doors. Only Champion offers the superior energy efficiency of Comfort 365 Windows, industry-leading limited lifetime guarant…
9222 Burnet Rd Ste 106Austin, TX 78758
From Business: At Pella Austin, our staff is passionate about three things: windows, doors, and helping you select the best products for your window or door replacement projects. We’ve displayed this passion through our many years of service in the Austin area and the numerous accolades our products have earned. Wood windows are particul…
Taylor, TX 76574
From Business: Let Sears Home Services handle your home improvement needs. Whether you are updating your heating and cooling system, fixing a leaky roof or creating your dream kitchen, our specialists at Sears Home Services will help you select the right size, style or color option to suit your needs. Book your free in-home consultation …
9104 Cameron Rd Ste 100Austin, TX 78754
From Business: Many companies claim that they are factory direct, but Champion actually has its own factories! We handle your home improvement investment from design to warranty, and everything in between. Champion's single source responsibility means higher quality and worry-free service with factory direct pricing. Each factory showroo…
12. Alamo Glass Inc
This place is Awesome! Always friendly, helpful and willing to go out of their way to help you. They have been in the Austin area since 1960's. I always support local Austin business where I can. I had a broken window and so I called them, they seemed very knowledgeable and competent, they…
204 W Powell Ln Ste BAustin, TX 78753
From Business: *Serving Austin Since 1976 *Austin's Oldest Door Company *24-Hour Emergency Service *Radio Dispatched *Senior Citizen Discount *Visit Our Showroom Located One Block West Of I-35 And One Block North Of 183 *Open Monday - Saturday
16. Awsom Glassworks
Leander, TX 78641
From Business: Experienced in single and double pane glass replacements, Fogged glass replacements, Wood sash replacements on name brand wood windows, Simulated Divided Lite (SDL/ SDLS), Aluminum clad, Fiberglass clad, and Vinyl clad wood sash replacements.Service and repairs with access to hard to find parts for major name brand window …
304 Main StMarble Falls, TX 78654
From Business: When you make home updates or start building your dream house, count on Marble Falls Glass & Mirror, Inc. to provide you with quality, custom-cut glass products. From your shower to your cabinets and windows, we do it all at competitive prices. Our reliable services are done with energy efficient products.
18. Capitol Company
8723 N Lamar BlvdAustin, TX 78753
From Business: Capitol Company, in Austin, Texas, is one the area's preferred providers of sheet metal products, custom countertops, gutter system materials, and professional skylight installations. Since 1960, we’ve served local residential and commercial communities with quality products and professional services that are second to non…
9222 Burnet Rd Ste 102Austin, TX 78758
From Business: Got Foggy Windows? We can restore them to like new again! Window seal failure is a common problem for aging windows and an inevitable issue for most all residential and commercial buildings with insulated glass. A failed seal around the insulated glass of a window allows moisture-laden air to get in between the panes. This…
I used Custom Touch to install shutters and blinds in my home. I am so please with the beautiful transformation in my home! The owner, Chris Mendenhall, was such a pleasure to work with and his prices are great! I feel like I got a great value for the amount of time and care Chris took to pro…
30. All About Glass
Paid up front for removal of mirrors to install granite counter tops. Michael agreed to return the following day to reinstall the mirrors. I have made numerous calls, my daughter has made several attempts to contact Michael and there is a continuous excuse. I am 80 years old and unable to use my…
In preparation for a house selling I had an estimate done for any roof repairs that would be needed to help pass an inspection. I got an estimate for sealing, shingles, and painting and it was done a few days later. I was initially suspicious since the work only took 15 minutes and then they left. The inspection was done and they stated that sealing and shingle work needs to be done. I tried to call M & M and see what's going on, didn't get an answer, left a message, no return call. Very shady, not doing the work quoted, not returning calls - stay away!
We recently downsized homes to a zero lot line neighborhood and the immediate drawback for us was the amount of outside noise we heard all throughout the day (dogs, trucks, neighbors, etc). The home is only 8 years old but all the windows were builder-grade and the sound control was horrible. Upon researching options I came across Graceland and spoke with the owner, Jacob Boone, and he recommended I go with a specialty glass they offered called "Hero Glass", which is a laminated dual-pane glass package. The results have been dramatic. Where with our old windows we could hear every little nuance outside, we now have to look out the window to see if it's even raining!! Jacob was the consummate professional through it all, the windows delivered as promised, and the installers did an excellent job. We definitely recommend Graceland for any sort of window replacement project.
We are very satisfied with our experience replacing windows with Graceland. We had done this sort of thing before at our home in Kansas so we had some benchmarks on pricing already. I don't want to sound like a broken record repeating what other reviewers have stated but Jacob was great to work with. He was honest and thorough, and I felt like he genuinely cared about getting our project done right. Mr. Boone showed up to the job site, walked through the final inspection with myself and his installers, and he answered all of our questions. We do recommend this company.
I started looking for replacement windows in our South Austin home back in April of '14 and quickly grew tired of sales guys overselling me and telling me what I "needed". Needless to say I called very few back. I finally quit kicking tires in August and decided to get 2 more quotes and Graceland Windows was one of them. Immediately I liked Jacob and the way he talked WITH me and not at me. He showed me samples and even gave me addresses of some homes he had installed similar windows in for my wife and I to take a look at. The pricing was fair and the product has endured nicely through some of the hotter and colder days we've had. Overall, I'm very pleased with the replacement windows we purchased, the installation, and the way that the owner dealt with us. I'd choose Graceland Windows again if I were to do it all over.
I highly encourage you to choose another provider for your windows. I really believe Ray and his crew mean well, but they just don't have the skill or ability to complete a professional job. My horror story started back in December. Ray had come out to measure and give me an estimate, assuring me that to replace 8 windows, it would be a 1 day job. There was the potential that the crew may need to come back a 2nd day, but it would mainly be to finish up exterior work and inspect. 7 weeks later!! The job is nearing the end. Honestly I am not satisfied with the product at this point, but I have notified Ray that I will just finish up the rest of the job on my own, rather than having to take off work another day to have his crew come by. My main issues with Clear Choice and Ray's crew specifically are these: 1) I estimate that I have had to take off of work around 10 separate days over 7 weeks to make my home available for the crew to work. I give Ray credit, they are responsiveness and extremely apologetic. Ray means well, he just can't get the job done. The crew typically would arrive about when they said they would but here is the catch: they rarely come prepared. Many times the crew would show up without the required materials to complete the job and without knowledge of what to even complete. It is clear communication is not a strength of this company.Issue 2) in the 7 weeks of misery I encountered: broken window balance (the window would not stay up and had to reorder from factory), multiple leaking windows (even my old windows never leaked, but Ray's near windows poured water inside the house, soaking the carpet and furniture), misaligned windows (the sashes on several of Ray's windows do not meet level with the neighboring sash, not a problem with my old windows), windows that are difficult to lock (several of my windows you have to play around with to even get them to lock), they even had to reorder a completely new window sash because it was the wrong size.Issue 3) Another challenge I had with Ray's crew was the "extras" that they kept adding after the estimate. Ray came by and meticulously measured everything and we were very clear about replacing window sills and Ray talked about the exterior being put back together and looking great, all built into the price. Of course things can change afterward but the hundreds of dollars in extra charges Ray would add to my bill did not add up. For example, Ray's crew primarily reused my old trim to frame the windows. In a few spots new trim was required so the crew purchased a few pieces of trim which costs little at Home Depot. Ray would then mark up the price and charge me hundreds of dollars for a few pieces of trim. When I asked Ray to share the receipts of this trim Ray refused to offer that. It seemed very odd. I mean it costs what it costs, I'm fine with paying for something I get but not for something that does not exist. When you look at the exterior and shoddy work with the old broken trim you would understand why I am perplexed.Feel free to reach out to me if you have specific questions. I have lots of pictures and video I took of the leaking windows and poor exterior work that was done. If I can save even one person from going through this hell it would help to lessen my pain just a bit. Please look elsewhere for your new windows.
The customer service we received from Jacob at Graceland Windows rivaled any service we have ever gotten since owning our south austin home…a home that is 28 years old and seen its fair share of contractors. The windows we purchased are beautiful and the price was lower than 2 of the 3 other quotes we received. What sold us though was the attention to detail that Jacob had and how quickly he responded to concerns we had leading up to the installation. I've referred Graceland to 2 other neighbors and fully expect to see them in the neighborhood again soon.
We have worked with Graceland Windows for a number of remodel projects throughout the Austin area. Their windows are stellar - the quality is top-notch -we are always given tons of options, and that is especially appreciated for the high-end custom homes. Jacob is great to work with. His delivery and approach is impressive because he doesn't just try to sell homeowners the most expensive brand. He is easy-going and affable, and a dream to work with. He also takes his time, works with designers, and ensures that everyone is happy. A small business like Graceland is hard to find in a quickly growing city like Austin that is over-populated with builders and contractors just rushing to get the job done. We know we can depend on Graceland; we couldn't be happier with their work ethic and ability to deliver a job done right. We HIGHLY recommend Graceland Windows + Doors.
Working with Jacob has reaffirmed every reason I've ever had to use local businesses. Jacob was hands-on, detail oriented, and like another reviewer stated, I didn't feel like I was being sold something. I have nothing but great things to say about Jacob's customer service, and we weren't always the most decisive customers!!As for the product Graceland installed, we are equally as pleased. We had 14 old windows replaced, new window sills on half of them were installed, and we ended up having Graceland install Graber blinds on the front of the house (not originally planned).Of all the quotes we received, Graceland's wasn't the cheapest and it by far wasn't the most expensive. It was reasonable, and we will be getting new blinds from them for the rest of the house before next summer, and possibly a door if this wind keeps up!
Some of the nicest people I have ever met.