This is a new bank so I cannot rate their actual services; however their products look great. During my first contact with them the two people that I spoke with were knowledgeable and very professional. Austin is probably a great location for them. I will return for later developments if I open an account.
My dog and I walked by your bank and was cleaning the grass field in front when your security guard came out to thank us giving us water and snacks for my dog and self. Your security officer was friendly and even played with Loki for a bit. He advised your manager sent him out with the snacks and water. I was extremely impressed especially with the dog treats and your security officer's professional and friendly manner.
I would stay away from this company if you want good customer service and not get screwed over. Also the women there will get emotional when you tell her she was wrong, call you a liar, and hangs up. STAY AWAY
Phone rings forever. Some staff lazy, "Steve", shoves you on hold and ignores you until you hang up.
VERY SATISFIED! We have been with Austin Telco since I arrived in Texas 21 years ago. Initially it was a second account but we switched all of our banking to them. They have always been helpful and have financed multiple vehicle purchases for us over the years and always at great rates. I recommend them. Friendly staff & free ATM is always nice too!
this is by far the worst bank I have ever used!!!! my company has be a customer for over 4 years and when I tried to get our cash they refused me ???? WHY you may ask because they did not have thousand dollars!!!!!!!!!!! I have well over 5k in my account and the bank manager has the mind to ask me what are you going to use it for? who do they think they are??? how dare they it is my money I made it, I will spend it as I pleases...... and more over I need my money to run my business people lose there jobs if I don't have money to pay them!!!!!! after 4 years of working threw there games I have had it we are never going to uses this ScamBank again!!!!!if you have money in this bank GET OUT if I cant even get 5K out how LOW do you think the vault is? we are moving all of our accounts with them to other banks.
Excellent customer service, and people who show care and attentiveness to their customers! I give them 5 stars!