I recently was experiencing trouble with my projection tv. After calling several larger tv repair companies I found Austin TV Repair on a search engine and gave them a call. Their price for a diagnostic was much less than anyone. They were friendly on the phone and had a very promt time available to come out to my house. I was given a 1 hour window that same day rather than 4 hours that some other companies expect you to sit around and wait for them to show up when it is convenient for them. They came to my house promptly during the time specified. The repairman was extremely curteous and fixed the problem promptly. The cost was much less than we anticipated needing to spend and he was also very helpful with other useful information. I am always leary of using companies without having much knowledge of their reputation, and this was a winning situation for us. I will highly recommend this company to anyone that needs TV repair help.
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Superior Service - I brought my Samsung flat screen TV to your shop yesterday to have it repaired, which it was repaired very quickly, and I was able to take it home within hours. I just wanted to bring to your attention the excellent service that I received from your tv repairman and the secretary. He came out from the workshop to explain his tv repair to me, and not only was he informative and competent but he was extremely professional, courteous, and personable. He is an excellent representative of your company and if I ever need future service, I will definitely call Austin TV Repair. Too often in life we are quick to register complaints, but it is equally important to recognize superior service. Therefore, it was important to me to bring this to your attention. My TV was repaired very quickly and I feel very confident that your tv repairman did a great job for a very reasonable price.
I arranged an installation with Bossy HD because of a referral through one of my friends and when they arrived at my home I could tell why she referred them. I'm the kind of person that likes to watch what people are doing for future reference, and I know that it gets pretty annoying to some people but the technicians didn't seem to mind. They even explained everything they were doing to me and showed me how to operate the universal remote that I had. They knew a lot about what they were doing and my T.V looked amazing on my fireplace. It was also very affordable. They didn't try to scam you into a price that was beyond what it should be, and I loved that. I would recommend Bossy HD to any and everyone I know in need of a flat screen Installation.
With all the different devices installed on my tv, it had become such a mess to use. This remote for volume, that one to change channels, another one for a dvd, it was too complicated. I called up Austin Home Systems and they suggested I get a universal remote. They were able to have a technician out the next day to fix it all. He programmed the remote quickly, which looked complicated to do and then gave me step by step instructions on how it all works. Now one button turns everything on and one to turn everything off. It's all so simple. He told me to put all the other remotes in a drawer, that I wouldn't need them anymore. So that's exactly what I did. Thanks guys!
I met one of their delivery guys who was delivering door hangers in our area. I was standing outside my home when he approach me and ask if I mind if he put a door hanger on my door. I was so impressed with his demeanor I took the time to look at the door hanger. I do not know if they want me to post their special (on the door hanger) in my review, so I will say it was a great deal. The technicians came out the same day. These guys were dressed well, well spoken and VERY knowledgeable about home theater. I have found "my guys" when it comes to home theater. Bossy HD (catchy name too) did a great job!!!
This store is pretty close to my house so I go there often for small batteries. Recently, I have had them rebuild a few rechargable batteries for my cordless tools. These guys might know too much about batteries/electronics. ha. Very informative and helpful. I also needed a battery maintainer for an optima battery so they set me up with the right charger for a great price. Before you order a battery tender online or replace your cordless tool battery, it is well worth your time to talk to these guys, first.
Same day repair - wow! They came to my home the same day I called when my TV just stopped turning on. I called Austin TV Repair about 11:00am and they had my TV back working and I was watching it by 12:30 pm the same day. They were very professional, clean, and with great information and knowledge. I was very impressed with the service and price. I highly recommend Austin TV Repair.
I love Bossy HD. The technicians were very nice, well- dressed and knew a lot about home theater. I called them and they provided me with an accurate quote, and arranged my installation according to my schedule. They finished my installation quickly and easily, and my TV picture was great! I had a nice clean look and my TV looked great on my wall. They are an excellent company!
Austin TV exceeded every expectation. They seem like a company that works because they want to, not because they have to. I have used them several times in the past couple of months & they seem like one of the few honest companys left around this area. Keep up the great work & thank you for your extremely fast service & helping me save money!
I have nothing negative to say about this company. Friendly, honest, professional service. Makes every effort to resolve issue in a timely manner. I had an unusual problem with the connection between my new home theatre system and my TV, which is now resolved. I would not hesitate to use this comapny again. Very fair rates.