The service agent was very helpful and knew much about the plan I was talking about. She remained polite and helpful despite being under pressure with the long queue line in the store.
2100 E Riverside DrAustin, TX 78741
The worst customer service ever. No, They are not true to they advertisements. That is true that if you speak to a supervisor they always say "Sorry we cant help you with that or our hands are tied". The worst phone company ever..........If you get service with them you would know wha…
Sam is the best in town, no doubt, he knows his sh!t, Super nice and very reasonable, my guy to go to always.
I went in to have my phone flashed. I waited 20 minutes. Not one person out of the 15 that I counted in the store. The majority were busy. However there were 4 or So hanging on cubes just chatting. The fact that this is the closest tech store to me and it is a 30 minute drive in is another point of contention. Sprint is getting to where their customer service suck. Also handi cap access to the store is on the complete other end of the building. It is as elevator that scared me when i got in it.
Do not go to this store unless you want to get ripped off. The staff is completely unprofessional, rude and ill-informed. My saleswoman was Leslie and I went in asking for a plan that would allow me to use data internationally. They not only failed to set up the plan correctly, but refused to refund my money when I went back explaining that the plan did not offer free unlimited data as promised.
i had problems with my old phone with storage and had came to this store and talk to salesman shibli. he was very friendly and well manner.he stood and listen to what i had to say and was very helpful. i will be coming to your store more often cause workers like him.this truly made my day .he helped me save $10 in this world that comes a long way thank you shibli for your hospitially. and great service you provided
Very disappointed.... I've been waiting over 4 weeks for my phone to get unlocked I believe I've only called them about 4 times so I really haven't been rushing them I feel I've been very patient with them giving them time to work on it & every time I call I get "Oh the guy working on your phone is already gone for the day do you wanna call back tomorrow?" I've been phoneless for a while and it's an inconvenience. I was told it would be ready today & the guy said it wasn't & that the person working on my phone has left for the day. I don't know what to do at this point.
My phone looks brand new! The long blonde haired guy is very helpful! Thanks Justin! My phone had toothpaste in it with a cracked screen and all is fixed.
My first impression of Chris and his business was very good. My Galaxy S5 had been run over and the screen was broken pretty badly, not to mention any other damage that might of incurred when this happened. I was given Chris's name as well as the name of another cell phone repair shop in town. I asked Chris a lot of questions and he assured me that he had seen worse and felt very confident that he could fix my phone. It took about a week for the repairs, which was fine because he had to wait on parts to be shipped. When I got my phone back, it looked great. The touch screen worked and I was very pleased
So, my iphone starts acting up for no apparent reason and apple's genius desk says i need a new iphone 4s for some "unfortunate hardware issues." Oddly enough, this is right after my warranty runs out.... Go figure, right?? I shout NAY! so i bring it to this fine establishment and Chris comes to the rescue. He fixes it quickly and gives me a good warranty. And when it acts up again, he fixes it again without charge and is able to work with my schedule to make it work. I now have a fixed iphone that works like a champ. 2 thumbs up indeed!!
Chris got my iPhone 5 screen replaced with a hell of a deal. There were some hiccups involved, but Chris handled them professionally and courteously. You need your phone fixed at a fair price? Cell Surgeons is your answer.