I didn't think it was possible to have poorer internet and customer service than Time Warner Cable or Comcast...until we got Reallinx.Here are the reasons:1) Shotty internet. We never had a reliable stream of internet at our office since we got them. Although Reallinx resells through Time Warner Cable, we rarely had trouble with TWC directly as far as internet connection goes.2) "They don't know WTF they are doing". There were 2 times when the Time Warner representative came out to our office to pick up the old equipment since we moved offices. Unfortunately, there was a mixup in communication between Reallinx and Time Warner, so they ended up taking the working modem, which took our internet down for a day and a half. 3) Billing incompetence. For 3 months from Nov '14 - Jan '15, they overcharged and billed our account an additional $1,400.Stay away from this company, they are complete garbage.
7. Century Link
1122 S Capital Of Texas HwyWest Lake Hills, TX 78746
From Business: Level 3 Communications is an international communications and information services company. The organization s headquarters is located in Austin, Texas. Level 3 operates one of the largest communications and Internet backbones in the world. The company is also one of the largest providers of wholesale dial-up service to In…
San Marcos, TX 78666
From Business: CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill.For businesses, Cen…
18. Jd Wireless
I was told over the phone it would be one price. So, I drove all the way there to be told it's a different price and they can't fix my phone. Something they could have mentioned over the phone. They need to drive back some other day, drop it off, and then pick up the a day or two after that. …
20. Sprint Store
13609 N Interstate 35 Ste AAustin, TX 78753
From Business: At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions. Get the Sprint Family Share Pack. And our “Ready Now” program, has you using your new phone by the time you walk out the front door. With our Bu…
7402 Fern CvAustin, TX 78750
From Business: At Grande, we serve companies of all sizes: from mom-and-pop shops to large corporations. If your company needs twelve phone lines or less and/or a broadband Internet plan, you will find the services you need in our small business section. If more than twelve phone lines and/or dedicated data are required, then let our exp…
6614 S Congress AveAustin, TX 78745
From Business: Wireless Freedom your go to Boost Mobile Authorized Retailer in Austin since 2011! We have the best selection of all the hottest devices with the added bonus of the best customer service in the area! We pride ourselves in helping you find the right phone for all your needs! Come on in and check out our great prices! We wil…
Very bad service at this company..
BEWARE!! BEWARE!! These guys will rip you off!My business was a customer for over three years and they changed our agreements without our consent, overcharged us by $2,000 AND billed our card without authorization. When we confronted them on the billing changes they charged us anyhow. They will not work anything out with you becuase they do not care (even if you're a perfect customers for years!).
This compny is not worth one star. It is unethical; a two year contract automatically renews to a 5 year. This is highly unethical and not legal as it is a change in conditions without authorization. We have had problems with poor bandwidth for 18 months with not resolution. We have lost a major client because of this problem. If tey call, run.
Telwest started with deceptive pricing quotes to lock you into a long term deal. Then you can expect the phone service to go down once or twice per year. Don't worry, they usually fix it a day or two later. Once they insist it was my phone system. Then you have to pay your phone system guy to show up and prove to them that it is their equipment. Of course we were down for 4 days on that one because they insisted it wasn't their equipment. When you try to get them to pay for the phone guy, they send you to voice mail and don't return the calls. I would highly highly suggest that you never trust your business' phones to this company.