This is the worst flooring experience we ever had. Floor King put down wood laminate floors throughout 2500 sqft house and carpet in the bedrooms. Within 2 weeks of laminate being laid, 30% or more of the laminate pieces were coming up at the edges. Floor King sent someone out 3 times to try and repair. More visits when those repairs didnt work and it was decided all hard 7floors need to be pulled up and completely redone. At the same time, the trim molding was done improperly throughout the house. That needed to be entire redone as well. After Floor King entirely ripped up floors and redid, more tiles kept peeling up. 3 more visits to repair, and they finally appear to be staying down. All these repairs and installations delayed us putting our house on the market for a month and everytime they came to repair, they made a huge mess with the mastic used to glue down floors and dust everywhere on windows and trim. At no point did they clean up their mess or offer cleaners to clean up the repeated messes they made. They scratched walls, door handles, and the stainless steel front of our refrigerator. Much distress was caused during this process.On to the carpet. We didnt want super expensive carpet because these floors were done in anticipation of a move, but keep in mind we have a 500k+ house. Floor King installed the cheapest pad I have ever felt. I have an area rug from Marshall's that feels better to walk on than these floors. We were never told what padding would be used, but had we been shown, we would have paid for an upgrade. No choice was ever given, so now we are stuck basically walking on concrete until the house sells. I can literally feel the floor beneath the carpet through the pad.All in all, spend your money where they have professionals, not amateurs doing the installation. There is no part of this exoerience that I am happy with. Save your sanity and go with anyone BUT Floor King.
The price was decent, but communication is awful. They didn't show up when they were supposed to and didn't even bother to call to cancel. They use subcontrators that they have no control of.\r Quality of the job was average. They have decent prices. If somebody is always at home and at their se…
7512 N Lamar BlvdAustin, TX 78752
From Business: Great Prices: We buy direct from major carpet mills in Georgia in large quantities which enables us to get the best prices - which we pass on to our customers! Carpet Selections: We carry First Quality Carpet. We have everything from Berbers to Plush, as well as commercial, unique, and we carry Remnants as well as a stock …
Austin, TX 78737
From Business: America's Best Carpet Care Company has been servicing the Austin and surrounding area since 1987. Professionally trained technicians with background screening. Fully outfitted vans to take on the carpet care challenges of the individual homeowner, multi-family apartment complexes, and commercial clientele. Insured.
i really dont like there tech there helper on the other hand explains everything good to my knowledge and treats me with the respect us customers deserve....There tech just trys to walk in and out and be on his way to his next call...so i would rate them a 4 just because of there helper thank yo…
These guys were great! I originally selected them after making several calls due to their very reasonable prices. I scheduled a date, but then had to call back and push it out a week because I had inadvertently overbooked myself. They had. I problem at all changing my appointment. Today was the …
3900 Drossett DrAustin, TX 78744
From Business: We clean and repair rugs from around the world. Since 1984 we have been helping our customers with the best cleaning and care of their rugs and other fine textiles. We help our customers make well informed decisions regarding the care of their rugs. Our friendly knowledgeable and professional staff will help inspire, educa…
Serving the Austin Area.
From Business: Austin Binding Shop is a family-owned, custom area rug business and carpet dealer with more than 35 years' experience.We serve residential and commercial customers and provide: Carpet Binding and Serging Seagrass, Sisal and Carpet Sales Custom Area Rugs and Repairs DuraHold Plus Rug Pad Carpet Base Pickup and Delivery and …
2510 Rutland DrAustin, TX 78758
From Business: High-Tech Flooring & Design has been servicing the entire Austin area for over 19 years! We offer quality products and honest, dependable craftsmanship.You will always find High-Tech Flooring & Design prompt and courteous.
2020 Rutland Dr Ste AAustin, TX 78758
From Business: Welcome to Crossville Tile & Stone. We represent a global selection of porcelain tile, glass mosaics, natural stone, and setting materials from the world’s most exquisite brands. With showrooms throughout the Southeastern U.S., Texas, and Oklahoma, we’re your source for residential and commercial tile and stone solutions.
I would honestly review Al Michaels in negative stars if it were possible. I hired this company for floor installation in my home a few weeks ago. When they arrived, the men who were to do the installation had to basically be supervised the entire time they were working. I don't know where these men learned how to install flooring but I basically had to watch them the entire time otherwise they would have continued with their sloppy work and not have done what I had asked. In addition, they left before the job was done. I paid them for the job they had quoted for, two rooms for floor installation, and they did not finish the job. When I called to reschedule, they said that they would not, and that they would charge me a second time to complete the job that I had originally paid them to do. I would not recommend this company. I suggest prospective clients look elsewhere for flooring installation needs. Their representatives have been rude, uncooperative, and downright unprofessional. I completely regret spending one penny for this company's services. Please save yourself the time and headache and go to a different company.TL:DR This company is terrible and I would not recommend them to anyone.
These guys were great! I originally selected them after making several calls due to their very reasonable prices. I scheduled a date, but then had to call back and push it out a week because I had inadvertently overbooked myself. They had. I problem at all changing my appointment. Today was the day and they were prompt and efficient and my carpets look so much better! Alfred came out and he was so professional and pleasant, he really just made my day. I will definitely be calling them again!
I give Al Michael a 5 star rating. I had some damaged hardwood that I needed a few board replaced. I called and he came out the next day and provided a fair estimate and arranged for the repair to be completed the next day. His crew was polite and professional and did a great job replacing the boards and cleaned up afterwards. I'd recommend them for your flooring needs.
At first, I was a bit hesitant because it was not the lowest bid. But what impressed me most is the attention to detail with the bid and later, during the hardwood project.Not only was the hardwood installed professionally and with the greatest attention to preparation procedures. In fact, they cared enough to cover non-work zones and my fixtures with plastic. I was especially glad to get progress reports and was asked for my opinion on a few minor items. It was a pleasure working with the team and will look forward to working again on my next flooring project.
I used David to help with a home we were remodeling that had extensive needs for tile restoration. David went out of his way to help us come up with ideas and to make sure we got what we wanted for the end result! He restored very damages tile both inside and outside and made it look new again. He knows his stuff and does what he says he will do. I highly recommend David and his team!
Hired Boatright to install hardwood floors which they have been working on since April & never completed. They finished upstairs in September & the owner promised that they would be back after labor day weekend. They never showed up nor did we hear from them. My husband called them & they turned up on September 14 for 3 hrs. On September 15 one of the sanders told me the owner had instructed them to walkout of the job if anyone was in the way. I told the employee that it was arrogant & highly unprofessional of the owner. That it was a business contract & they were not doing us any favor's. The painters turned up & moved their things as asked. The sanders quit even though the painters were not anywhere in their vicinity. They got paid for the job that they barely started, & walked out. The owner then blamed the painters, then me saying I was name calling his employees & wagging a finger on their face which was completely fabricated. Beware this company lacks ethics and integrity!
We had a time sensitive floor finishing job which David responded to with flexibility, professionalism and superior service. He made a few trips back to work around other contractors and was very considerate of our timing and availability. Wife and I are completely satisfied with the work.
We had 910 sq ft installed (544 of wood; 364 of tile) as well as new baseboards and it looks FANTASTIC. They were on time, finished when they said they would, and budgeted almost perfectly. Jose (lead installer) is very thorough, knowledgeable, and kind. I totally goofed when it came to pay the final 50% balance after inspection--didn't allow enough time for my tfr from savings; asked Bill if he'd consider taking a check and just not cashing it until three business days later once they money was in the account and he obliged. Bill was very reachable via email throughout the process. His prices are VERY fair compared to what you'll find around town. I appreciated Bill being a straight-shooter-he's direct and easy to understand. I'd recommend them without question. There's also a two-year warranty on the labor. All in all, for our first flooring experience, we are thrilled with how it went, start to finish.
This is my company and they have my listing completely messed up. we are not closed. Some of the reviews are ours some are not. Please ask. We have references available. We are on Burnet road and not Dillard. the phone number is 512-374-9640. I have tried to edit this many times and have not received any responses from YP and they have never accepted the changes to our account when I have tried to suggest a edit. This is one more reason to use caution when you use an online review forum of any kind. They do not care unless they are getting paid.