Everything went off without a hitch. It was streamlined and quick. Car was clean. Can't ask for much more than that.
I have been renting from Longhorn for many years and I am still a loyal customer. I like to rent compact cars for long distance trips so that I'm not putting the miles on my truck and it still saves me money in gas because they are so affordable! The staff is always so helpful and the website is…
I came from alaska used their \r car services about 2007-08. \r They made me want to come \r back again an use the services.\r I loved that I didn't have to \r have major credit cards to \r use their services. They were \r so great about everything.\r
3600 Presidential Blvd Ste 108Austin, TX 78719
I do recommend Alamo Rental Car? I had a very pleasant and professional experience during our rental on November /2014. The lady at the counter lLeticia, was very busy and press for time because the line was very long . But she found time to help me , and i made her notice that we share the…
1610 W 35th StAustin, TX 78703
Excellent customer service (Drew is best I've encountered at car rental companies) and 2011 car model selection - he even came to pick me up from work while my car was being repaired locally! I really appreciated that a lot as a working mother who needs a vehicle! Great management - will reco…
8310 Research BlvdAustin, TX 78758
Thanks to Ben's arrangement, they picked me up with minimal notice. Michael picked me up & finished the paperwork. Check-in & check out was quick & I couldn't have asked for better service! Thanks!
9301 Rental Car LnAustin, TX 78719
NEVER USE DOLLAR RENTAL CAR!!!!I was given the price guarantee of 24.00 per day for a compact car for two days. I thought it was a good deal in the city like Austin. But they dumped me a total CRAP. Car was filthy and horribly smelled. Brake gave EXTREMELY annoying screeching METAL NOISE constan…
13401 Ranch Road 620 NAustin, TX 78717
We got in a car accident, and the girl who hits us had AAA insurance which set us up with a rental car, the gave us the tiniest car a Toyota yaris, good gas mileage very small for a family of 3...Anyway when my Husband picked up the car they guy informed him that if we brought the car back with …
3819 Presidential BlvdAustin, TX 78719
From Business: Get last minute deals on car rental rates for business and vacation travel at Austin Bergstrom Airport with National Car Rental - Bypass the Counter at the airport with the Emerald Club.
Had a great rental & great customer service!!! Appointment was at 1:30 pm & was out of there by 2:00pm. Thanks Enterprise for your service
Great experience, the service was great. The best car rental business and location that I have experienced.
I scheduled my reservation online, so easy & convenient. The day I picked up my rental car the transaction was quick & friendly & I was on my way. You guys provide Outstanding Customer Service!!! I received same speedy, excellent service when I returned the car.
I rented a car nearly two months in advance. My flight was two hours late and when I arrived at Advantage, I was told my rental had been canceled but that they would offer me another car at $30 more per day. This was a classic bait and switch. I have rented cars from many other companies that when I called to let them know I was late, said I didn't need to call since reputable car companies give renters a long grace period. Obviously Advantage is not reputable nor reliable. When I asked to speak with a supervisor the gal behind the counter threatened to call security on me! Then went and hid in the office.
I rent frequently for work travel across Texas. As with most Enterprise locations (and rental companies in general), you usually have to wait in line, it seems like there's never enough staff to get you to your car right as you walk in. I only had to wait for about 5 minutes though. I had a very pleasant experience. The only other downside to this location is that the cars are stacked in lanes (since it's housed in the bottom level of a parking deck, they have limited space) so the car at the front of the line usually seems to be the one you get for you respective class. The past few cars that I've gotten have been my favorites (Brand new Mazda 3 and brand new Nissan Maxima) but I could see where this could be a problem if you didn't want the car at the front of the lane.Overall, the staff is always friendly here, the cars seems to be newer with lower milage, and the service is usually prompt. I've only had to wait for extended periods a few times.
The van was 400.00 dollars for 4 days. Could not return on Sunday as the shop closed at 2pm on Saturday. The van was not clean or freshly washed or vacuumed. Shoe polish and filthy on the windows. Used pack of cigarettes my Son found in the back seat area. Bad experience over all.
Was quoted a 5-day rental rate of 330.00 when I made my travel reservation via my corporate travel agency. Flight out was canceled 3 times and the travel agency changed my 5 day rental to a 4 day rental. National took that opportunity to double my rental rate - for fewer days - and bill me a total of $664.00. Upon questioning this on the phone, I was told they could do nothing because that's their policy. My policy is to never rent from them again.
I was sent to this location by an insurance company after I was rear-ended by an insured driver. The insurance company would pay $21/day for a rental. When I got to the store, I was asked what type of car I drove and where I worked. I was then told that they didn't have any rentals that fit the budget that the insurance company would pay. BUT-- I could pay $30/day extra to get a much nicer rental - similar to what I was driving. I declined and I was told that they didn't have anything in stock that fit that insurance budget. I said I was not paying any more since I made the reservation 2 weeks prior. I was then told they could 'set me up' in another car for $10/day more--which was all they had available. I declined again. Finally, they decided that they DID have a car available and would 'discount' it to meet the insurance payment of $21/day. I was totally profiled by these people and lied to. I will NOT do business with them again. Be warned-- don't give them any info they don't need and be prepared to have them try to get more $$ out of you! Terrible business ethics.
We travel to Austin several times each year. Always use National for car rental. They never fail to provide fast service, nice clean cars, and love that we can choose the car we want.