After being accepted into the community, with an initial payment of over $5000, my mother was moved out in the middle of the night for a non-emergancy concern to a hospital of their choosing, after only 5 days. She spent the next month at this facility as Brookdale would not allow her to return due to a non stageable minor sore on her skin. Brookdale stated that they were not able to maintain her with this concern. She was abused at the hospital they sent her to and after a month we moved her out to another care home as Brookdale would not have her back. During her absence from Brookdale, she was re-evaluated several times(even though she was not present) and charges were added to her standard billing to the tune of $1600+ per month. We refused to pay any cost and Brookdale continued to charge us for services that could not have occured. Billing was sent to collections and we under disbelief, had to pay after threats of legal action. She was at the Brookdale facility for 5 days and we lost a total of approx. $14000.This is an unethical and total criminal enterprise, in my opinion. STAY AWAY AT ALL COST.
1915 Lohmans Crossing RdAustin, TX 78734
Brookdale facilities neglect their residents terribly. Plenty listed on line to google. RESEARCH yourself and do not put your loved one in their facility! Read consumeraffairs.com and the BBB, 2 of MANY. My Mother was at Lehman’s Crossing for physical therapy following a major stomach surgery. S…
2600 E University AveGeorgetown, TX 78626
From Business: Welcome to your Georgetown, TX Brookdale Georgetown, the national leader in senior living solutions for a simple reason: we help people age well. Our specialized offerings for America’s senior population provide independent living, assisted living, memory care, skilled nursing, continuing care retirement communities, home …
Serving the Austin Area
From Business: Knopp Healthcare Services Inc. has been dedicated to providing exceptional care in Fredericksburg, Texas and the surrounding communities since 1965. Located in the heart of the Texas Hill Country, our family owned and operated healthcare establishment strives to provide the highest quality of care and innovative programs t…
7017 Manchaca RdAustin, TX 78745
From Business: Elmcroft of Austin, located in Austin, TX, offers assisted living and Alzheimer's & Dementia Care options for seniors. With a home-like feel that is designed to enhance our residents' quality of life, our apartments come in a variety of styles and sizes to accommodate residents' changing needs. Our carefully selected and t…
11630 Four Iron DrAustin, TX 78750
From Business: Arden Courts is exclusively designed for persons diagnosed with memory loss such as Alzheimer's & other dementias. Our professionally trained staff concentrates on timed and varied programs & life skills that best meet our residents' special needs promoting their well-being. Our services are traditionally associated with a…
508 Old Austin HwyBastrop, TX 78602
This faciltiy has shows the most respect your ones loved one and stays very clean! The staff goes above and beyond for the residents that they care for, and I have not seen a resident not smiling as I walk through the halls!
12166 metric blvdAustin, TX 78758
From Business: HERE AT BOSS ,WE STRIVE TO MAKE LIFE CONFORTABLE FOR EVERONE ,BOSS HAS MANY PROGRAMS ,THAT WE ARE INVOLED IN FELL FREE TO TAKE ADVANTAGE OF OUR PROGRAMS ,SPIRITUAL COUNSELING ,MARRIAGE,GROUP,INDIVIDUAL COUNSELING,TAX PERPARATION,REAL ESTATE AGENT.......Marriage Sermons,Funeral ,Service...As Well Photography...,Assisted Liv…
2802 Flintrock Trce Ste 201Austin, TX 78738
From Business: Always best care in-home services provide the highest level of in-home care for people who prefer to stay at home, but need ongoing care that cannot easily be provided by their family or friends.
Brookdale facilities neglect their residents terribly. Plenty listed on line to google. RESEARCH yourself and do not put your loved one in their facility! Read consumeraffairs.com and the BBB, 2 of MANY. My Mother was at Lehman’s Crossing for physical therapy following a major stomach surgery. She was not greeted upon arrival nor saw anyone until late. She pushed the call button for help to restroom but no one came. She made it in pain to the restroom on her own where she had a diarrhea episode and pulled the EMERGENCY cord but NOBODY EVER came. She was never offered any type of bathing and in 7 days and 6 nights her bedding was NEVER changed, despite possibility of infection and bacteria with her incision. There were no bed rails to help her move in the bed and every time she pushed a call button she was ignored. She was told by 3 different people, 3 different times, they’d bring bed rails, of course no one ever did. There is yet ANOTHER class action lawsuit against Brookdale due to neglect amongst other terrible allegations in court now. How long are they going to be allowed to remain open, treating people so inhumanely? I love my elders and plan to continue to speak out and warn all that I can.
This place really is unprofessional and not fit for my mother. I recently had my mother in there for about a month her cholesterol is off the charts she has gained weight and medicine was not distributed properly. The caregivers are very sweet lady's except one they recently hired who wasn't really all there herself and was and still is very confused and slow my mother and many other residents did not want her in there rooms. The caregivers always try to tell there managers or nurses they see change in the resident they are caring for and they don't do anything about it till last minute. Yes I was very close with the caregivers who took care of my mother if I could just take some of them with me I would have that place just asks to much from them for such little pay. After I was told all the extra charges for trays delivered to the rooms, or meds being passed out, and laundry was to pay the employees more. Another resident told me they raised their rent because they were told it was for the employees. I I don't like the way they treat my mother and the caregiver!!!!
Getting older is not so much fun, but life at Longhorn Village is fun!