Absolutely horrible customer service. We scheduled them for a birthday party for our sister who was turning 21. Unfortunately the best friend of the birthday girl (who was going to be riding in the limo) was killed in a car accident on the way to the birthday party. We of course cancelled the limosuine as soon as we found out, but the company refuses to refund the money due to it being during a busy weekend. They were perfectly fine with having us reschedule for another night, but refuse to do a refund. It has also taken 5 days for us to even be able to get a hold of the manager in order to try to resolve this issue.
Coupons & Deals10% OFF EVERY TIME YOU TRAVEL WITH THE ROADRUNNER! PLUS, FEEL ABSOLUTELY SAFE WITH OUR DRIVERS WHOSE BACKGROUND, CRIMINAL HISTORY, AND DRIVING RECORDS ARE PERIODICALLY CHECKED & VERIFIED BY THE REGULATING AGENCIES!!
My experience with Shalamar Transportation and your Driver, on Thursday was most pleasant and professional. I look forward to using your service in …
Echelon provided transportation for friends and I to a charity walk/wine event. Our driver arrived well before our requested departure time. It's more fun to head out to an event in a sparkling SUV with a courteous driver! Our driver helped us with our tote bags, had cold water & ice for us, …
8. Yellow Cab
First of all I am not from here, I am just visiting I called yellow cab a 7:45am to request a cab to the airport at 8:30 am , I thought 45 minutes is enough time to have a cab here, at 8:45 am no body shows up!!!! No calls nothing! I started to worry I called yellow back they said " WE DO C…
10. Sedans Inc
I recently moved to Austin for a position with a large company. I had used Sedans, Inc. in another city and had a wonderful overall experience. Knowing that they were based in Austin I expected the same level of service. Not only were the drivers knowledgeable and welcoming but the vehicles w…
I have used Prestige limo for almost 3 yrs now and am very happy with there services. They have always been on time and on point. There driver is very personable , respectful, and is on point with seeing what and how the customers experience can be personalized and catered to . I would truly r…
512 W Martin Luther King Jr BlvdAustin, TX 78701
From Business: Austin Limousine Service has produced the simplest method to demand a limo. We provide airport terminal transportation along with all your various other luxury transportation needs.
440 E Saint Elmo Rd Ste C-1Austin, TX 78745
From Business: Uptown Valet & Transportation is a full-service valet company that believes in putting the customer first. We treat each event as if it was our own and will put all efforts into making sure that your clients/guests have the best experience possible.
3310 W Braker LnAustin, TX 78758
From Business: Austin Airport Limo Service, has produced the simplest method to demand a limo. We provide airport terminal transportation along with all your various other luxury transportation needs.
10616 Mellow MdwsAustin, TX 78750
From Business: TAXI SERVICE IN AUSTIN, TX Need an easy way to get around town? Don't stress about local transportation; our team is at your service. At City Cab Taxi Service, we provide taxi cabs and transportation services to customers in Austin, TX. Whether you're looking for a one-time pickup or wish to schedule a recurring appointmen…
Used ExecuCar from my home to the airport and back in Cedar Park, online reservation process was easy, price was about the same price I have been paying for a cab (very inconsistent service). Car arrive right on time, driver was in a business suit the car was immaculate. Very pleasurable ride to…
If I could I would give this lame company exactly 0 stars!! Not only did I have to explain everything 4 times to 4 different calltakers because every single one left out important information but I asked for a cab to be at the starting point at a certain time - 2pm - and those who "took" my information did NOT contact a cab until 5 minutes before I needed the cab!!!! Unbelievable! And the part that gets me is that I used to work there for 6 yrs, ten years ago and NO ONE was that incompetent!
Reliable Service. They have clean vehicles. I always pre book on their app, the driver shows up on time.
Echelon provided transportation for friends and I to a charity walk/wine event. Our driver arrived well before our requested departure time. It's more fun to head out to an event in a sparkling SUV with a courteous driver! Our driver helped us with our tote bags, had cold water & ice for us, got us to and from our event safely, and was professional and patient the entire time with a group of friends having a little too much fun! Absolutely on time, clean & comfortable SUV, courteous & friendly driver... a big plus to our evening out!
I have used Prestige limo for almost 3 yrs now and am very happy with there services. They have always been on time and on point. There driver is very personable , respectful, and is on point with seeing what and how the customers experience can be personalized and catered to . I would truly recommend that everyone give Prestige a try they are affordable and reliable I can guarantee that from my experience and expectations! !!!!!
Danny gives superb customer service!
When you need to be somewhere on time, don't call Yellow Cab! I needed to go to the airport from Lakeway to catch a flight. I booked a taxi online 24 hours in advance and got a confirmation number. The time came for the taxi to arrive but no taxi. Ten minutes later, I phoned Yellow Cab and was told, "there are no drivers in your area at the moment." What? Why did I bother booking 24 hours in advance? I scrambled to find a friend to drive me. 35 minutes late, a driver called to tell me he was nearby and I told him I was already on my way.When you need to be somewhere on time, don't bother calling Yellow Cab!
After calling for a pick-up we were told it would be a 5-10 minute wait. After about 15 minutes and no taxi we called again. We ended up calling 6 times until we hailed another taxi company (Austin Cab). Yellow Cab has never been reliable for us. No matter how far in advance we call and no matter how nice we are, we haven't been treated with courtesy. It's okay if they are too busy, but it would have been nice if they were honest. I'm going to just start making appointments randomly but have no intention of using them. Even if it works one time, it'll be worth it.
First of all I am not from here, I am just visiting I called yellow cab a 7:45am to request a cab to the airport at 8:30 am , I thought 45 minutes is enough time to have a cab here, at 8:45 am no body shows up!!!! No calls nothing! I started to worry I called yellow back they said " WE DO CAN NOT ASSURE THAT CAB WOULD BE AT YOUR PLACE, MY JOB IS TO PUT YOUR INFO ON DISPATCH PC SYSTEM, HOPPiNG A DRIVER WOULD ACCEPT IT AND COME TO GET YOU! " oooooooooh seriously so. I am at the drivers's Mercy !,,,,,!, yellow cab is nothing but a bunch idiots!! Running a shiiiity biz! She hanged up on me! I went to yellow book to look for a faster alternative taxi cab savor, 9:00 am already and my flight at 10:25 am, I find North Austin Taxi Service Because they were very busy a shift manager in person answered my phone, In a very professional way and told me the taxi would be there in 5-10 minutes, I said you sure, he said positive, you just have to cancel your previous order with yellow cab if you want us to carry on with this order, I said please, 9 minutes later I get a call from yellow cab telling me your cab is here. At the same time North Austin Taxi driver calling, both are down stars now! I ignored yellow cab and just walked street to a white cab marked North Austin Services, they saved my trip otherwise my next flight would have been 6 hours after the missed one, Thanks a lot to all North Austin team they are the BEST!!!!!!!! %300/%100 I would add stars if I could, I never tipped a driver $ 30 in my entire life, the most I usually give out is $8 bucks, I believe these people deserve a thumbs up, yellowcab took them 2:05 minutes to get to me, theses folks took them less than 10 minutes plus their system is mess up,!
Round Rock Yellow Cab has the worst customer service I've had to deal with in a long time. The dispatchers are rude, and 9 times out of 10, send their cabs to the wrong location. They're lucky they don't really have any compitition in this neck of Austin.