I can't say enough good things about Sean and his team at S&S. I took my aging Dell desktop computer in when it locked up (Windows Vista sucks, by the way) and Sean ended up spending more time than we thought it would take trying to diagnose the problem. Undeterred by the various issues with my computer, he was able to diagnose the problem (a corrupted operating system) and fix it. He kept me updated the entire time and discussed several options with me along the way. I was worried about the cost given the number of man-hours he and his techs spent trying to figure it out but the final cost was extremely reasonable and was what we had initially discussed even before he knew how long it would take to fix. He backed up my data and stored it in case something was missing. He even followed up with me several days after the repair to make sure everything was okay. Had I taken my system to Best Buy or most other computer repair places I'd be taking out a second mortgage to pay for the repair and I wouldn't feel the overall satisfaction I do knowing the job had been done right. I will take any and all of our computers to Sean for service and/or repair. I highly recommend S&S.
8000 Anderson Sq Ste 108Austin, TX 78757
From Business: Advanced Computer Technology (ACT) is in the business of building commercial business computers and providing technology based solutions for our small business, professional and medical computer customers in Austin, Texas. ACT was founded in 1986 as Advanced Technology and has built a solid reputation based upon Quality Re…
3267 Bee Caves Rd Ste 107-65Austin, TX 78746
From Business: Advanced Web Site Publishing offer affordable B2B Web design and marketing services including, Custom Web Design, Low cost SiteBuilder Websites, Ecommerce solutions, Search Engine Optimization and Marketing, Website maintenance, Web Hosting and SEO consulting.
4101 Smith School RdAustin, TX 78744
From Business: Founded in 1987, Ultra Electronics Advanced Tactical Systems is a subsidiary of Ultra Electronics Holdings. The company designs, develops, delivers and supports real-time tactical command and control systems. It specializes in software development and offers a wide range of solutions for data link systems. The company prov…
12. Carroll Systems
4603 Commercial Park DrAustin, TX 78724
From Business: Established in 1992, Carroll Systems, LP is a full-service provider of voice and data network cabling systems. Based in Austin, Texas, the company is a subsidiary of Britt Rice Electric. It specializes in the local area network structured cabling systems. The company renders design, engineering, installation, testing and d…
My two-year-old Dell Inspiron completely shut down the night before a presentation. After the stress cleared, I was able to have my computer ""diagnosed,"" and apparently the motherboard was shot. I couldn't afford a new computer yet, but I also couldn't afford to pay someone the same amount to …
15. Mac Alliance
Ken & Brian know Macs like nobody else could hope to match. In my own experience, they have always been eager to offer troubleshooting assistance over the phone, have always had great deals on any Mac product, have been flawless in taking care of my two Macs. They absolutely bend over backwa…
Austin, TX 78754
From Business: Qual-IT-y Computers We are your neighborhood’s computer experts, offering friendly, professional, on-site service for your home or business. Our technicians always arrive with a smile, eager to help, educating you along the way! We thrive on our friendly attitudes! We are here to provide you with a quality service, offered…
24. Nerds in a Flash
I called yesterday to have my computer repaired, they were fully booked for the day but scheduled me for 1PM today. The technician was here 15 minutes early (even had to wait on me to get back from the store!). The technician was very friendly, and patient with me. Needless to say, in about 4…
I had assumed via my own self diagnosis as to what the problem with my external hard drive failing. When I reached the point where I realized I couldn't fix it myself I called around. My search for a place who could repair my external hard drive (which crashed) and offer me a fair and excellent price came to an end when I called IT Data Recovery and spoke to Thomas. He was awesome to work with through this scary time for me where I thought all data was lost! He is so knowledgeable in this field of data recovery. He made me feel that there was hope in getting back the data I thought I lost. I dropped off my external hard drive on Saturday and had my data recovered by Monday morning!!! When I picked up my old and new external hard drives, Thomas offered me suggestions and pointers on what I could do in the future to help ensure I don't have the same situation happen again. I've now implemented his suggestions. BUT if this hard drive failure ever happens again or if family or friends have it happen to them, I am quickly going to recommend calling Thomas! I know my data will be in good hands if Thomas is working on it! Thanks Thomas!!
My 18-year-old daughter cracked the screen on her iPhone 5 while replacing a defective battery, and the phone would only buzz when it was plugged in and would do nothing at all when it wasn't. She was distraught -- her whole life was in that phone and she had no backup. Two employees at the Apple store in the Domain told me that the data was most likely irrecoverable. The guy at the Apple Genius Bar told me all they could do was upgrade me to a new phone, but if I got any kind of discount they would have to take the old phone and send it in. I went to Hi Tech Gadgets and Dino said he's seen this buzzing problem before and it's probably just the cracked screen causing it. He said he could replace the screen in one hour for $100+tax, and if that didn't fix the phone there would be no charge. Dino was right, the phone now works perfectly, and I got to be my kid's hero just in time for Father's Day. :-)
I run a law firm and needed a database so me and my co-workers could all update the file at the same time without having to use a usb key to transfer the data. This guy did everything for us and we are no longer in the Dark Ages! He Networked all the computers in the office, Setup Security on them, Setup a computer i purchased to work as the database, connected all the computers to the database, setup wireless printer sharing for everyone, setup scheduled nightly backups of my bankruptcy software we use, and so much more! I kept him there as long as i could because he was only $35 an hour! Thank you Russell, you've made my business run much smoother! I Tried another computer company i won't name and they couldn't even setup wireless printer sharing and Russell did it in 10 minutes! Amazing.
I was headed to another "big box" store when I spotted Eric's place. I took a chance and went in, and I am glad I did. Eric was able to fix my internet startup problem in a few minutes while I stood at the counter talking to him. He explained everything to me and did not treat me like a complete idiot (even though I am somewhat computer illiterate). I took my computer back the next day because I had done something really stupid, and he, once again, fixed it within a few minutes (once again without talking down to me or making me feel like the idiot I knew I was!). Eric is competent, friendly, knowledgeable, and I would give him 10 stars if they were available!!! I highly recommend him to anyone who needs help with their computer!!!
I called yesterday to have my computer repaired, they were fully booked for the day but scheduled me for 1PM today. The technician was here 15 minutes early (even had to wait on me to get back from the store!). The technician was very friendly, and patient with me. Needless to say, in about 45 minutes he was able to identify the issue (my printer was not printing), and resolve it! Turns out I had two issues, the drivers were not installing correctly from the HP disk, and I had a bad USB cable. I highly recommend these guys, and told all of my friends about them. They are professional, and highly affordable. I will be their customer for life!
Ken & Brian know Macs like nobody else could hope to match. In my own experience, they have always been eager to offer troubleshooting assistance over the phone, have always had great deals on any Mac product, have been flawless in taking care of my two Macs. They absolutely bend over backwards to make sure you leave their place a happier person. It would be bad of me if I didn't mention Ken and Brian's secret weapon and Director of Community Relations . . . Pebbles. A sweet little pup with the sweetest face and very friendly demeanor who will win your heart - even if you don't have a heart.
I got my iPhone 5 screen replaced here about 5 months ago and it works great! The employees working there is really nice and fun to talk with, very honest people, the took my repair in and told me it will be ready in an hour, i said its no rush i will get something to eat and come back because they were really busy at the time, so i came back in like 30 mins after grabbing a burger and told me the phone was ready! i was suprised that they got it done that quick, it was the best service that i had in a while after comparing other phone shops around the area.
I just started a new auto repair shop in north austin. My problem was that, without a good SEO team, it was going to take a year or more before you guys out there would ever know I existed. Sean and Alvin were extremely helpful in getting my name "out there". I don't care if you are a plumber, enviro-consultant or a master basket weaver you need to call these guys and have them help you compete with all those other people in your field doing half the work you do for twice the price! Andy, Owner of Paladin Automotive
This place is awesome, Fixed my laptop screen when know one else in town could, its a Lenovo X1, i just ran out of the factory warranty, (If you know X1 it's one of a kind). These guys know what they were doing, it took them a couple of days to get the pats but end of the day they did an amazing job. it looks brand new. I also got a 30 day warranty on the workmanship. Lenovo quoted me $450 to fix it and these guy did it for half of that cost. I will definitely recommend them to my friends and family..