A big THANK YOU to Nancy and team for helping with the loan and closing on time.It was difficult with the initial issues we had to close before the actual date and processing was done in less than 3 weeks.Provided very low rate when compared to others and was a easy decision take. Was little hesitant as I had to work with the team offline since I was from Dallas but was very well taken care through email and phone conversations. Looking forward to work with you all in future and I would definitely recommend Austin First Mortgage to my friends and family.
Austin, TX 78739
From Business: Austin Accountants & CPA Advisor is a free service that helps businesses and individuals better understand the accounting and CPA professions—what services they offer and the value of those services. In addition, info is provided regarding education and certification. We also provide tips about how to locate and hire the b…
1616 Guadalupe StAustin, TX 78701
30. Security Finance
2110 S Congress Ave Ste BAustin, TX 78704
From Business: We offer installment loans. Quick and simple application process. Apply by phone or in person. Friendly service. Monthly payments. Debit card payments accepted. Serving customers since 1955! Call today!
Hoa Phat plays the game of ‘jungle laws Vietnamese Communist’ , they did not delivery the money to the recipient while the Name and the Address was correct in the ID, they said 'because the expiration date in the ID was expired', and also refused to delivery money to the secondary recipient who has 100% valid ID. After numbers of phone calls and 'begging for the money' from my relative to pay for the urgent Medical expenses, they acted like doing the charity to the recipient. This kind of behavior is similar to the 'Jungle Laws of the Vietnamese Communist' and now they are trying to implement in American soil, to the American people, just because they know we need to send money to the love one in Vietnam for emergency!I would find the other companies to send money, good bye to the ‘Vietnamese Communist behavior’ like Hoa Phat!
I completed a home purchase this summer with John's team, the fifth time I have used them over the past 15 years. Always very efficient and fast, with no last minute surprises like with some other I have dealt with (lot purchases etc.). Highly recommend.
Katy has been a real blessing for us. She is helping our construction company get caught up on the last two years taxes. She was able to make an endeavor that I had previously thought would be a horrific duty into a simple and painless process. She was able to set us up on QuickBooks Online and get most of our transactions downloaded so we didnt have to ask her to manually add them. She saved us a lot of time and money by being so straightforward and we really appreciated that. Thank you Katy!
Katy Carmichael is extremely knowledgeable, professional, and a genuine joy to work with. We are a small company in the first year of business and have our hands full with the day to day operations. We were looking for someone experienced and competent to manage the bookkeeping/taxes so that we could focus on building our business. She immediately put us at ease with her professional yet down to earth demeanor, expertise in our specific industry, and her qualifications which were made evident in our first meeting. She is always available for consult via email, phone or in person and addresses all questions/concerns in a timely manner. We are very pleased with her services and would highly recommend Carmichael Bookkeeping - you won't be disappointed. Relax, let Katy take care of it!
This place is a total mess trying to boom with no focus on their foundation.If you are looking into applying for the closer/funder position, make sure you're gay. If you're not gay, you still have a small chance, just hope you don't have small children. Closing manager is extremely discrimantory towards people with small children and who are not gay! This place focuses strictly on mortgage bankers. It pays no attention to what goes on in their operations dept. Very low pay for the amount of work you do, don't intend to have any family time and don't intend to be respected. The closing manager is not very knowledgeable in her department as a whole. No college education and definitely has never had manager training. If you want to work in Sente's closing dept, be prepared to work for an emotional mess of a person. Decisions made off of emotions and not actual performance. Look some where else unless you are absolutely desperate to be overworked, underpaid, and have terrible benefits!
We recently refinance through Austin First Mortgage. Process was not that bad. We did run into some issues, but they were able to fix it without causing much delay. You do need to follow up with them on a regular basic. The bad part was after we closed the mortgage. We were inundated with mails from life and home insurance. Its almost a month and we keep getting 2-3 mails a day. Avoid if you can. There are many more mortgage company that are honest in the way they do their business. AFM- Please stop selling our information. We will be reporting them to BBB as well.
Thanks Dan! I own a commercial framing studio. A string of bookkeepers and accountants with good intentions messed-up my 941's for 3 years. Dan was able to clean things up and put the matter to rest. He persisted where others had given up. I'm so relieved to be on good terms with the IRS again. D. Nash - Nash Frame Design
Annie was my loan processor. Who closed my several loans within a year. I have to say annie is the best ever loan processor. I am a real estate agent working with my clients for many different lenders. I understand how complicate the documents is, How other loan processors doing their work. Annie always work with clear logical protocol, can clearly answer questions, explain reasons, share her knowledge, very professional. She like to work extra hour to get the loan in time manners so we have no trouble for closing on time. She also very cooperative to other party as well such as title company, real estate agent. Whenever I have client shopping lender for finance ANNIE'S name always on my top list. Because of her I am stick my finance with Austin First Mortgage. She is extremely good, reliable, responsible, count on person. I have refer all my clients to Austin First Mortgage.
This place was terrible. I am a 1st time home buyer and I wanted to leave this review as it was originally brought to my attention that this company had great reviews and were the best rates in Austin. I worked with Chris Marmolejo, and the initial contact call went great where he informed me that I was able to be approved for my 1st home purchase. However it was all downhill after that, during the call Chris advised he was going to send me some information that explains the process and what to expect. The email never came through, I called him 4 days later and left a voice mail advising I never received the email. Chris never called back or apologized (no big deal) but magically the email came though. After that Chris and his assistant Heather requested all documents to move forward with the mortgage loan I sent the required documents and did not hear back from neither Chris nor Heather until almost 3 weeks later. (They initially told me I would hear something back from them within 48 hours.) When they finally did give me a response it was via my email asking for an update and was told by Heather that all looked good and that was the reason for the silence. Really, that was horrible customer service for me being a 1st time home buyer, I did not know silence meant I was all in the clear to start searching for a home. Aside from that during the wait for an update on approval I contacted Chris and asked for info regarding going with a USDA loan instead of an FHA loan. Chris said he would send me some information on that......another 3 weeks later I still have yet to hear any information about the USDA loan. I finally ended up going with a different mortgage lender and come to find out silence is not what to expect when you are waiting for approval information on your mortgage loan. Don't waste your time if you are a 1st time home buyer or if communication is important to you.