What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
4406 S Congress AveAustin, TX 78745
Took the alternator in for a repair quote.Told 1.5 days for a quote.Waited 2.Called.They answered.It will be ready tomorrow.What do you mean ready tomorrow - I left it for a quote.Oh ok, I will check and call you back in 10.3 hours later - no call.Called them.No answer.Called from a different ph…
215 Ralph Ablanedo DrAustin, TX 78748
From Business: Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America’s #1 bodyshop, Maaco Collision Repair & Auto Painting are the experts in accident damage, dents, dings and faded paint repairing more than 20 million vehicles nationwide. Our expertly-trained technicians will make hand…
1310 E 6th StAustin, TX 78702
These guys are great..\r \r I would not go to any other place in Austin.\r \r Stan is very honest and treated you as if he was your best friend...\r Thank you for all your help and Thank you for caring.\r \r DEFINITELY recommend this place.
12110 Manchaca RdAustin, TX 78748
This was by far the worst experience. I chose this place specifically because of online reviews but I truly regret not checking out other places. I sent my mom to get an estimate because I work, go to school full time and I volunteer on my free time at a center aimed to help abused children. My…
1100 Buchanan DrBurnet, TX 78611
From Business: Hill Country Auto Glass has been providing quality auto glass repair and replacement to the greater Hill Country region since 1994. We feel our focus on superior quality and workmanship puts us a step ahead of the competition. Hill Country Auto Glass is the choice for auto glass repair and replacement by all the local car …
8300 N Lamar BlvdAustin, TX 78753
I had a very sick land rover lr4. I was very leery about wherebto spend my money. Im so glad that I found these gentlemen online! They have all the sofware for your luxury or import car! Inlove driving this car now after they fixed it. So impressed with their level of professionalism and experti…
10609 Metric Blvd Ste 106Austin, TX 78758
the best customer service I have received in a long time. Excellent care, attention to detail, on time, professional, courtesy. Perfect. Thank you so much - !! My 2013 Honda Civic is back on the road - Let it Rain. I highly recommend. Superior Attention to Detail ....
415 Tillery StAustin, TX 78702
I have taken both my vehicles to this business and I continue to be impressed with the quality of work they do. The very first time I dealt with C & S Body Shop I was sold on their excellent customer service. The owner does not ask for payment until you are completely satisfied with the comple…
4201 S Congress Ave Ste 313Austin, TX 78745
From Business: The Dent Repair shop is a locally owned, and operated Automotive Paintless Dent Repair Shop, in Austin, TX. We provide Paintless Dent Repair Services in Austin and the surrounding area; We can fix all sorts of dings and dents with out the need of conventional auto-body repair. And we can save you time and money.
1804 S Lamar BlvdAustin, TX 78704
Took my Focus in to have some minor body damage done and have to say I was really impressed. Only area I could have complained is the estimate seemed kind of high for the amount of damage, but I wasn't paying for it so didn't matter to me. Very surprised about all the negative reviews... everyt…
5608 W Highway 290Austin, TX 78735
The guys at Austin Quality Auto Center really went above and beyond to help me out. I had listed my car for sale on craigslist, because the transmission went out (I was quoted $2500 and $2800 by 2 other shops for the repair). Paul reached out to me through my post of selling my car to let me kno…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Went for an inspection and oil change. Fast, efficient, decent prices, and they told me a way to renew my license plate at the HEB across the street without schlepping down to the County Clerk on Airport Blvd. Crummy waiting room is the only downside. Yes, I would go there next year.
Super Honest, fast and clean. I bought a car from their sister company and noticed how clean and organized their shop was and decided to keep coming here for my maintenance and it was a great decision. No complains so far.
Yost Austomotive IT IS! Please read an honest review. I am a difficult customer to please and I was blown away with their service. If you are like me, I had all the worries most customers have. The doubts, fears, anxiety, you name it. The moment I walked through their doors, it felt real. The front office is set up in a welcoming setting. The front office girl was professional but a little smile can add that feeling of the icing on the cake about the entire experience. The guys sitting behind her jumped into the conversation and made sure that I was getting all my questions properly answered. They made sure to call me with a status before proceeding with any work. I thought my car needed a minor fix, but it was not. I normally tend to ask a thousand questions and want proof, but it all made sense and they never gave me the feeling that I was getting ripped off. They had everything done within a day. Not only my car was running like new, but the did such a beautiful detail job cleaning my car. Something complementary and beautifully done. They gained a loyal customer for life. I am taking my shuttle bus to them too!
They took care of the car promptly and did a nice job.They took care of the car promptly and did a nice job.
Everything, parts and labor were pretty much “By the book Rates”, everything was done well, but at a very high rate, got a quote on replacement of two radiator hoses, that I supplied, thermostat, flush and fill well in excess of $600, Soco will do the job for $200 -$250! Be prepared to spend double, I should’ve shopped around!
STAY AWAY!!! Was prompt to show up but simple airline repair job was poorly performed. Broke down right at the same spot. Collected payment but wouldn't pick up the phone afterwards. DO NOT USE.
I have been a customer at Don’s Auto for 15-20 years. On Dec. 15, my car had a breakdown which required a multi-day, multi-thousand dollar repair. Don could not complete this huge repair before his shop closed for winter break between Christmas and New Year’s. I considered going to another shop, but a friend had agreed to loan me a car, so I Ieft my car at Don’s while he was closed. I anticipated that it would be first-in-line for service when he opened on Jan. 2.Don’s shop was swamped when he reopened on the 2nd and he chose to service other customers ahead of me. On Jan. 8 I had to return the loaned car and get a rental. I sent an email, Don replied and explained his policy: “In the time that removing, dismantling, assembling and reinstalling this engine requires, we could keep 15-20 other cars on the road.” I replied and literally begged Don to work on my car. Don defended his policy but agreed to start work on my car the next day. I should have left it at that, but in my reply I unfortunately used the words “It’s not right” in reference to his prioritizing other customers ahead of me.Don wrote back that he was reassembling my car and I could pick it up to take it to another shop. I drove the 25 miles into town to speak to Don personally, so he could hear my voice when I said that I wasn’t accusing him of being unethical. (Don is very ethical, but I believe he is wrong about the issue of prioritizing and that he has problems with communication.) I even apologized to Don, not because I thought I was wrong, but because I felt sorry for him seeing the state that he was in. He was locked in his own world and determined to show me that he would not deal with a customer who said that he did things that weren’t right. On Jan. 10, after waiting since before Christmas for Don to work on my car, I had my car towed to another shop. Don did not charge me anything.
The service here is absolutely amazing, outstanding! Dealing with cars and wrecks is so stressful. They made this process as painless as possible. It would have taken any other shop a month to fix what they fixed in 21/2 weeks. They did excellent repair work. They also have a guarantee on their repair work. They were very responsive, honest and communicative. They even helped me get a rental as I did not have rental coverage under my insurance, and gave me a shop discount price cheaper than anything I could find online The owner (Buster) and his manager ( Santiago) are super friendly, easy to contact and really genuinely care about your satisfaction. They not only did amazing repair work, they cleaned and detailed the car inside and out! It looked brand new. I would 100% use them again and recommend them to anyone in need of repair work. I could not be more satisfied and happy that I went to this shop!
I'm really upset that my son was put at risk when he received a safety from them. The bolts to the brakes were not put back on and just came to relize that the gas tank was coming off. Then when calling him to fix this he said he was too booked up. I think that my son should've been put first considering the job wasn't done right. Safety is still seven days to the deadline. He was paid a huge substantial amount and could have honoured his commitment to safety and squeezed him in to fix it considering my son purchased the item to hold his gas tank on. We will be taking legal actions that could of been avoided had they just repaired the work that should've been done to begin with for a safety. We will be in touch. I'm very disappointed with this service.
Very professional and expert in vehicle repairs & have good running vehicles for sale. I love my Lincoln.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.