I literally found the dress of my dreams at Wolsfelt's Bridal, thanks to my stylist Andrea. Unfortunately, the dream stopped there. From my first fitting all the way to the day of the wedding, the service at Wolsfelt's was atrocious. When I tried on my dress for the first fitting, it did not fit. According to their measurements, I had gained 5 inches in my hips and waist, and 2 inches in my bust. In actuality, I had lost 10 pounds and doing cardio 4-5 days a week. The managers did very little to help the situation, and actually told me that I was probably working out wrong and my muscles had gotten bigger. By 5 inches?!? They finally basically realized that they ordered me the wrong size dress, so they ordered me a new one. All was well. When my new dress came in, I had lost another 15 pounds so it was huge (which I was expecting). Alterations were done and I was told I could pay partially now and partially later for the alterations. I go upstairs and they tell me I owe $540...the full amount. I tell them that the seamstress told me I could pay some now and some later. They told me she was wrong and that, they were sorry, but I had to pay. So I obviously had to pay. When I go to my final fitting, my sister and I notice that the clasp at the top of the dress is very loose. My sister tells the seamstress, and the seamstress says she will DOUBLE check to make sure it is fixed for the day of the wedding. I leave feeling very confident and SO excited about my dress. The day of my wedding I am zipping up my dress, and my sister is silent while she tries to clasp it. She tells me there is nothing to clasp the dress closed. I guess the seamstress did not DOUBLE check after all. So my photographer, who was amazing, comes up with the solution to tear a clasp off of a bra and sew it onto the dress. This worked great. In the meantime however, I was having a mini heart attack that I was going to have a dress that did not close. My mother called Woslfelts later to tell them what had happened and how disappointed we were, and the manager told her that I signed off on the dress so it was not their problem. Yes, I sign off on the dress trusting that you, as the professionals, did what you were supposed to. They also claim that my dress never had a clasp, and that we were lucky they did not put one on or they would have charged me. So clearly these people do not care about their brides because this experience was the worst of everything that happened to me throughout the wedding process. My dress turned out beautiful, but not in much thanks to them. DO NOT USE THEM.
2313 Fox Valley CtAurora, IL 60504
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1650 Premium Outlet Blvd Ste 1360Aurora, IL 60502
From Business: Get classic J.Crew style from J.Crew Factory. Buy discount men's clothing, women's clothing, and kids clothing. Find great deals on sweaters, dresses, suits, shoe…
This is simply an amazing bridal shop. After coming here for the first time for bridesmaid dresses for a friend's wedding, I knew I wanted to return in looking for my own wedding dress. I found my perfect dress here at my very first appointment. Even after looking at other stores just to be sure, I never found a dress that really compared or the same quality of customer service. Everyone is so friendly, helpful, and knowledgeable. Sharon did such a fantastic job on my alterations. I think the best part about Wolsfelts is you know you're getting a unique selection of dresses and the best service around.
A great experience I have been looking for a gown for weeks and have been to several bridal stores. My experience at Wolsfelt's was so different. My consultant actually listened to what I wanted. I was able to find a great dress in line with my budget in exactly the style I wanted. It was beautiful. The person that did my alterations was amazing. I am happy!
The experience buying a dress for my wedding was wonderful. I would recommend Wolsfelt's to anyone looking for a hassle free experience buying a dress. They listened, and stayed within our budget (actually under) and the dress was perfect. I also got my bridesmaid dresses here, and they went well with my dress, thanks to the help of the staff there.
Much thanks to the Wolsfelts staff for amazing Service, beautiful alterations, Knowledgeable staff, & for always keeping me in the loop about the status of my dress/appointments. I tell every new bride to go here if they want a wonderful experience!
I went to David's in Aurora, Illinois, and Lauren O. Was absolutely amazing!! I can't thank her enough! I truly appreciate her help! If I need to go back to David's I would definitely request Lauren O.!
The most amazing experience ever... They don't stop until everything is perfect for your special day! I recommend to anyone in the wedding planning process. Kate W.