Wolsfelt's Victorian Bridals
1025 S Lincoln Ave, Aurora, IL 60505
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
By Appointment Only: Yes
No coupons available
The experience buying a dress for my wedding was wonderful. I would recommend Wolsfelt's to anyone looking for a hassle free experience buying a dress. They listened, and stayed within our budget (actually under) and the dress was perfect. I also got my bridesmaid dresses here, and they went well with my dress, thanks to the help of the staff there.
This is simply an amazing bridal shop. After coming here for the first time for bridesmaid dresses for a friend's wedding, I knew I wanted to return in looking for my own wedding dress. I found my perfect dress here at my very first appointment. Even after looking at other stores just to be sure, I never found a dress that really compared or the same quality of customer service. Everyone is so friendly, helpful, and knowledgeable. Sharon did such a fantastic job on my alterations. I think the best part about Wolsfelts is you know you're getting a unique selection of dresses and the best service around.
A great experience
I have been looking for a gown for weeks and have been to several bridal stores. My experience at Wolsfelt's was so different. My consultant actually listened to what I wanted. I was able to find a great dress in line with my budget in exactly the style I wanted. It was beautiful. The person that did my alterations was amazing. I am happy!
I literally found the dress of my dreams at Wolsfelt's Bridal, thanks to my stylist Andrea. Unfortunately, the dream stopped there. From my first fitting all the way to the day of the wedding, the service at Wolsfelt's was atrocious. When I tried on my dress for the first fitting, it did not fit. According to their measurements, I had gained 5 inches in my hips and waist, and 2 inches in my bust. In actuality, I had lost 10 pounds and doing cardio 4-5 days a week. The managers did very little to help the situation, and actually told me that I was probably working out wrong and my muscles had gotten bigger. By 5 inches?!? They finally basically realized that they ordered me the wrong size dress, so they ordered me a new one. All was well. When my new dress came in, I had lost another 15 pounds so it was huge (which I was expecting). Alterations were done and I was told I could pay partially now and partially later for the alterations. I go upstairs and they tell me I owe $540...the full amount. I tell them that the seamstress told me I could pay some now and some later. They told me she was wrong and that, they were sorry, but I had to pay. So I obviously had to pay. When I go to my final fitting, my sister and I notice that the clasp at the top of the dress is very loose. My sister tells the seamstress, and the seamstress says she will DOUBLE check to make sure it is fixed for the day of the wedding. I leave feeling very confident and SO excited about my dress. The day of my wedding I am zipping up my dress, and my sister is silent while she tries to clasp it. She tells me there is nothing to clasp the dress closed. I guess the seamstress did not DOUBLE check after all. So my photographer, who was amazing, comes up with the solution to tear a clasp off of a bra and sew it onto the dress. This worked great. In the meantime however, I was having a mini heart attack that I was going to have a dress that did not close. My mother called Woslfelts later to tell them what had happened and how disappointed we were, and the manager told her that I signed off on the dress so it was not their problem. Yes, I sign off on the dress trusting that you, as the professionals, did what you were supposed to. They also claim that my dress never had a clasp, and that we were lucky they did not put one on or they would have charged me. So clearly these people do not care about their brides because this experience was the worst of everything that happened to me throughout the wedding process. My dress turned out beautiful, but not in much thanks to them. DO NOT USE THEM.
10/26/2011Provided by Citysearch -
Worst bridal shop experience possible here - finding the dress of your dreams, as their slogan suggests, must just be a dream.
CONS: staff, location, dress selection, dress pricing, amount of dresses, time limit you are given, dressing rooms (small, hot, second floor, your guests have to be in the room with you while you are almost naked), etc.
Would suggest David's Bridal over this nightmare.
05/23/2010Provided by Citysearch -
I bought my daughter a beautiful prom dress. The original consultant, Krysta was awesome, patient, and very helpful. My daugher wore the dress for less than two hours when the beading started to fall off. My initial interaction with the store manager was not great but after some work the owner came through. The situation was resolved and I am okay with the experience.
Shopping experience was wonderful, everyone was very helpful and friendly.
The alterations, on the other hand, were way over priced and POOR work. Especially since I got my dress back with a HUGE CUT in the train AND no one told me about it when I picked it up (the day before my wedding!). Guess thats what I get for not insiting on trying it on. Also, the bustle fell out within 20 minutes, it was just cheap plastic rings that couldn't hold a hair, much less my beaded gown.
I have been looking for a gown for weeks and have been to several bridal stores. My budget is limited and I am looking for something simple. Other stores kept pulling dresses exactly the opposite of what I asked for. My experience at Wolsfelt's was so different. My consultant actually listened to what I wanted. I was able to find a great dress under my budget in exactly the style I wanted. I am so happy!
I had been hearing about a bridal shop in Aurora from a lot of different people, I was a little concerned about driving out from the city but my friends and co-workers who were familiar with the store assured me that it was worth the trip.... And they were right!
The selection of gowns was really great. Even thougth some of the gowns were priced higher - like the stores I was trying to avoid in Chicago - the woman helping us was really great about making sure I didn't fall in love with gowns that were out of my price range. Some of the other stores I went to just stuff you into a room and then run away, at Wolsfelts they stay with you the whole time and do all of the heavy lifting :) My Mom really appreciated that...
I found a great gown for myself at Wolsfelts and I can't wait for it to come in!
I purchased my bridal gown and bridesmaids dresses at Wolsfelts. I was able to buy my bridal gown off the rack at a great discount. I always thought I wanted a brand new dress (and they offered to order it for me), but I found one I loved and it was in such good condition that I was happy to spend the money I saved on other wedding stuff. The bridesmaids selection was great too, the consultant helped me make sure that all of my bridesmaids got the right size even though half of them live out of state. It was so easy to bring everything together! I have been recommending Wolsfelts to all of my friends.
My experience at Wolsfelt's was a dream. They showed me many different styles and brought new dresses to try as I narrowed down the style that I liked best. I found my dream dress because my consultant was so helpful. The dress I decided on was not one I would have pulled out on my own but when I put it on I just knew. Everyone that I have dealt with from my consultant to the girls in the office to my seamstress has been so helpful. My wedding is coming up soon and I can't wait to wear my beautiful Wolsfelt's dress.
06/24/2006Provided by Citysearch -
I can not not say one bad thing about this store. Ginny was my bridal consultant and she was awesome. She made feel like a princess..she was so kind and knew what kind of dress I should wear even my maid of honor was impress and my mother. Not only Ginny help me pick out my bridal dress she actually pick out my bridesmaids dresses.