Roto-Rooter Plumbing & Water Cleanup

We had a kitchen sink drain backup and were pleased with the response time of Roto Rooter - within an hour of my call, he was here. Reise, #1877, was calm, patient and listened carefully to the background info I provided. He asked follow up questions and promptly started work (after I agreed to the quoted price). He was thorough and explained what he did, once he was done. No mess was left and he was 100% self sufficient - he had all the equip, tarps and towels needed to leave my kitchen in the same state as it was when he arrived. He also verified the smooth running drain line and no leaks in the pipe he had to open. This is our second time using Roto Rooter. For messy backups they will quickly provide a solution.

I had a gentlemen by the name of Reise, Tech #: 1877, come out earlier this afternoon to look at the unfortunate plumbing disaster in my home. And it ended with him being absolutely patient and generous about it. He kept me very informed on the problem every step of the way and how we can get to the bottom of it to making sure it doesn't get this bad again. It was very much so appreciated to have had his help with the job that he 100% completed to the best of his ability. Which also gave me good comfort in knowing that I wasn't getting ripped off like others would unfortunately. I knew that the price was defiently worth it and I was left happy as well as satisfied with his service to fixing the situation thus far until the next step of getting it cleaned now. I would more than anything recommend Reise over any other person in this company let alone over any other company in general. He was also a lot quicker than I expected which was very nice for it being the weekend.

When sewage leaked from our main line into the basement we called roto rooter. Our tech Felipe (3033) was professional and informative. He explained everything that he did and was pleasant. I would recommend their services for avast service, even on a Saturday.

They did an amazing job. Jacob (#2769) cleared the drain in 10 minutes. They deserve all the stars. Thank you. Lilly Khan

I had an excellent experience with Roto-Rooter today. Reise (#1877) is extremely knowledgeable about sewers, drains and plumbing. He patiently answered all my questions and put me at ease. I have had a negative experience with other services as a female home owner but not with Reise and not with Roto-Rooter. My toilet was clogged and slow to drain, but Reise was able to fix the issue and now we don't have to run up 2 flights of stairs to use the upstairs bathroom any more! #sohappy#

Service Staff & Supervisor were very knowledgeable and professional.
They both answered our questions without making us feel worse than the situation was already.
They stayed with us thru the process until completion.
thank you for saving us and our home!