Extremely disappointed. Tow truck company tried to charge me for towing my car, stating that I was the one that set up the tow even though my insurance company had set it up. Had to speak to a manager who basically told me the same thing and then state he would call me back. Called a different manager, Corey, who stated it was a misunderstanding and that I don't need to pay anything as the tow truck driver was already starting to drive away with my car and never communicated it with me. Then, I found out the following day that the drop box was never used and that the dealership found my car in their lot with the key inside only after I had informed them that my car was towed there over night. Spoke with the tow truck company about this and how I was told the drop box would be used and he beat around the bush and didn't take my concern seriously. Very unhappy with this towing company. Would not recommend.
Serving the Aurora Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…