Hired James for shower door and 9 window replacements. 2 months later I have a shower door, but no windows. James promised to refund my deposit for the windows, but after multiple attempts to reach him, no refund and no further communication from James. Proceed with caution with this guy.
8. RAC Glass
We used RAC Glass/Richard Cotton to replace our basement windows. They were 40 year old windows and the ground had settled. It was tough trying to…
Do not hire Blue Jay Glass or James Duran. He installed windows that would not stay open. He said he would fix them and never lived up to that promise. He is all talk and no action. I would give hom zero stars if I could.
Installed new shower door. Made appt to fix his installation. Told me he'd come and never showed up or even called (waited 4 hours). Showed up to fix the hinge the next time, but fell off alignment again and James Duran just disappeared without honoring his warranty. Save your time and hire Brian's Shower door and glass. He fixed the door and said it was installed incorrectly. He was prompt, on time and professional. Brian even emails you receipt and accepts credit card payments.
Was holding out hope that he would get back to me, but after seeing recent reviews on thumbtack, it sounds like I got scammed. I ordered windows from James 6 weeks ago and gave him a $600 check. He said it would be 2 weeks, then he cancelled install appointment. He hasn't returned any phone calls, emails, texts in the last month. Avoid this scammer!
James and Mike did a great job. They showed up early, my shower went in without problems and the price was right. Easy to work with would recommend to everyone. Thanks James!!